Nespresso USA

“At Nespresso we foster a diverse and inclusive culture, that respects and values differences, to inspire each of us to be and do our best. ​

We believe that the upmost respect should be given to each and every individual, regardless of who they are or what background they have. ​

Working at Nespresso means working in an inclusive, inspiring and high performing environment where we care about each other. ​

We also believe that embracing a diverse workforce gives us a greater creative and innovative spirit to continue offering unique coffee experiences.​

At Nespresso you’ll be part of a diverse community that shares similar values to create a positive impact on humans and nature.”

Working at NESPRESSO 

The NESPRESSO Story

Our story began 25 years ago with a simple but revolutionary idea, to create the perfect cup of coffee. An industry pioneer, Nestlé Nespresso USA has become an international reference for the highest quality coffee and an iconic symbol of refined elegance. We are now in more than 69 countries and our team has grown well beyond 12,000 employees. We are part of Nestlé SA in Switzerland, the world's largest food company. Nespresso continues to drive momentum and innovation in our market segment, and in North America, we're just getting started.

A Company Without Boundaries

The entrepreneurial spirit and passion shared by our employees are vital to our success. Nespresso offers motivated individuals a truly unique opportunity to influence business growth, drive innovation and pursue a career path as part of our team. When you join Nespresso, you'll enjoy a wide range of employee benefits, including Medical/Dental/Vision, 401(k), Pension Plan, Life and Disability Insurance and Employee Discounts. On top of that, you'll have the benefit of Nestlé's stability and global commitment to Health, Nutrition and Wellness. And, you'll be in a highly visible role with of one Nestlé's fastest growing operating businesses.

Culture

Together, we shape our Nespresso culture. ​

Culture matters and is a driver for business results. And as it is owned by each one of us, together, ​
we will foster a culture that inspire us to be and do our best. ​

As the world changes, we adapt, evolve and grow. Our culture is an essential part of making ​
our business ambitions come to life and as we embody the behaviors, we bring our culture ​
to life and we keep it alive. ​

We Inspire, We Care, We Act, and We Innovate are the four behaviors that reflect who we are ​
and how we interact with one another and with the world around us. ​

Together, we live a culture that is built on the principle belief that I CAN, ​and collectively We Can. ​

Career Opportunities

Follow Your Passion

Share your passion for excellence and elegance with Nestlé Nespresso USA, a pioneer and market leader in the highest quality portioned coffee.  At Nespresso, creating the perfect cofffee is at the heart of what we do.  If you're looking for the chance to apply your talents to a fast-growing luxury brand, we can deliver the perfect opportunity. 

Savor Your Possibilities

Nestlé Nespresso USA, with headquarters in New York, has career opportunities throughout the nation, from coast to coast. We offer a variety of career opportunities within our corporate and boutique environments, as well as our customer relationship center.  As our U.S. presence continues to build, new possibilities will emerge for people who share our passion for excellence and commitment to innovation.

In our entrepreneurial environment, you will have the opportunity to explore the career path that's right for you. Nestlé Nespresso USA employees have many different talents and backgrounds, and they share a passion for creating ultimate coffee experiences and finding new ways to surprise and delight our customers.

The Nespresso Leadership Framework addresses the way we work and communicates a clear understanding of our company values:

From pioneer to reference in premium portioned coffee

The Nespresso story began with a simple idea: enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. From its beginning in 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee. It has shaped the global coffee culture.

Our singular focus is on delivering highest quality coffees and ultimate coffee experiences to our consumers cup after cup. We compete in both the business-to-consumer and business-to-business segments, allowing consumers to enjoy our highest quality coffees at home and to recreate these perfect coffee moments wherever they may be.

The entire Nespresso system – the interaction of the original Nespresso aluminum capsule with the genuineNespresso machine – is designed to ensure the consistent quality that has made Nespresso the reference in the portioned coffee sector and one of the fastest growing global food and beverage brands.

Our Unique Business Model allows us to guarantee quality at every stage of the sourcing, production and sale of our coffees, and to maintain a direct privileged relationship with our consumers.

Every Nespresso capsule sold in the world is produced in one of our two state-of-the-art production centers in Switzerland. 

Our roadmap for sustainable growth

Our success is built on 3 Key Growth Drivers:

• Creating the highest quality Grand Cru coffees for our consumers and Club Members

Our perfectly portioned Grand Cru coffees are selected from the top 1-2% of the world’s green coffee production. Our experts specially roast and blend these coffees to create the widest selection of Grand Cru varieties to suit every taste. Our passion for perfection is truly reflected in our unsurpassed coffee quality.

• Creating long-lasting consumer relationships

One of the most valuable aspects of the Nespresso brand is the relationship that we have with our consumers and Club Members. Every day we cultivate direct and personal relationships with millions of passionate consumers, allowing us to continually anticipate expectations and evolve to meet them.

• Creating sustainable business growth

Nespresso takes a long-term, holistic approach to sustainability. We are committed to ensure sustainability across all operations, from coffee sourcing to capsule recycling, setting clear targets and seeking to create shared value for the business and for society. Our Ecolaboration™program provides a framework for partnerships and innovation to drive on-going, sustainable development. For us, Ecolaboration™ is our way of doing business.

These will continue to be the Key Growth Drivers of our business moving forward, as we compete in the dynamic and growing portioned coffee category.

Focused on Our Employees

At Nespresso, we believe our employees are the center of everything we do. We value our employees and place a strong emphasis on providing a variety of benefit options that work best for them and their families.

Benefits Package*
Nespresso offers medical, dental, and vision benefits packages to meet a variety of health needs. These packages include options for family and domestic partners. These packages also include life insurance, disability and employee assistance at no cost to the employee. We also offer a variety of cost-saving preventative programs through HealthWorks employee health and wellness program.

401(K)*
Employees have the opportunity to save on a before-tax basis through convenient payroll deductions. Nestlé also offers employer matching contributions.

Pension*
Nespresso employees can also take advantage of the pension plan offered by the company.

Bonus Incentive Program*
Many Nespresso employees are eligible for an annual bonus incentive program based on company performance.

Employee Discount Policy for Machine, Capsules and Accessory
Nespresso employees receive a discount on capsules, machines and accessories.

Rewards and Recognition
Employees are recognized for a variety of efforts and achievements, such as anniversary rewards, and performance awards associated with our company's goals and objectives.

Spending Accounts
Nespresso employees can choose to set aside pre-tax income for reimbursement of eligible dependent daycare and health care expenses not otherwise covered.

Commuter Reimbursement program
This program allows employees to use pre-tax dollars to pay for their commute and save on taxes.

Voluntary Benefits
Employees can also take advantage of auto and home insurance, pet insurance as well as prepaid legal services, which can be purchased at special rates

Educational Reimbursement Program*
Eligible Employees who to choose to go back to school can apply for assistance paying for tuition, books, and fees.

Infant Formula Program
Nespresso employees with infants up to 12 months old may receive up to 32 store coupons for any type of Nestlé Infant Formula.

Adoption Assistance Program
Nespresso helps employees with a portion of the cost of adoption.

*Some variances in program details may exist for individual employee groups. Check with your local management and your HR Business Partners for coverage details.

Launched in 2003 in collaboration with The Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high quality coffee and improving livelihoods of farmers and their communities.

Nespresso is known for purchasing some of the world’s finest coffees. 

Great products always start with the best ingredients. We know that the highest quality coffee - with the aromatic specificity we need to create our Grand Cru blends - is not produced by chance. Which is why we are so lucky to be working closely with some 70,000 coffee farmers, many of whom have been members of our AAA Sustainable Quality Program for more than 10 years. And it’s only thanks to these farmers (of approximately 25 million globally) that we are able to meet the high quality standards we set for ourselves.

Read more about our recycling effort...