Lead IT Engineer

We're making banking 10 times better.

Here at 10x Banking we believe banks are slowed down by their own legacy technology and we’re here to change that. Our community brings together banking industry knowledge with market-leading, next gen, cloud native technology required to move banking into the 21st century. 

The biggest banks around the globe use our platform to power some of the world’s most innovative financial propositions. And to do this we’re building an engineering team that has the breadth of knowledge and experience we need to push our product forward. 

We have headquarters in London and Sydney, but our 10x teams work around the globe with employees in Europe, Australia, Asia, Africa and all over the UK and Ireland.

Join us in our mission to transform banking for customers, banks and society!  

About the Role:

Are you ready to lead an innovative IT team in a dynamic and fast-paced environment? We are on the hunt for a passionate IT Team Lead who excels in communication, documentation, and problem-solving. If you’re delivery-focused and thrive in regulated environments, this is the perfect opportunity for you!

Key Responsibilities:

• Lead with Vision: Inspire and mentor a talented team of IT professionals
• Communicate Like a Pro: Engage effectively with team members, stakeholders, and clients
• Document: Create and maintain detailed and comprehensive documentation of IT tasks, softwares and BAU processes
• Solve Complex Problems: Tackle challenging technical issues with confidence
• Deliver Excellence: Ensure timely and high-quality delivery of IT projects and services
• Stay Compliant: Uphold regulatory standards and best practices. This includes supporting SOC2 audit and ISO27001
• Support Users: Provide top-notch user support and training.

Ideally you will have...

• Mastery of MacOS - Experience in implementing and managing MAC in enterprise environments

• Expertise with JAMF - Must have implemented JAMF to manage MacOS estate in an enterprise environment
• Proficiency in Azure AD (Entra) administration - Hands on admin experience
• Familiarity with Office 365

If you also have the following, we'd love to hear from you...

• Experience with JAMF Connect
• Knowledge of Crowdstrike, Tenable, and Sharepoint - Admin experience is massive plus
• Skills in, Jira, Bitbucket, and JSM
• Proficiency in Zscaler, Slack and Zoom administration
• Experience with AutoPkg and Azure Conditional Access Policies, InTune setup
• Knowledge of Meraki, PaperCut, and Neatboard AV solutions
• Familiarity with Apple Business Manager

However...

A desire to get stuck in is more important than ticking every box on our checklist. So, if you’re interested in what we’re building and excited by our mission, get in touch anyway!

At 10x Banking, we put our people first – we believe in empowering you to get the job done!

• 25 days of holiday in addition to Bank/Public Holidays (+ 1 day off on your birthday!) 
• 4 wellbeing days (1 additional paid day off per quarter, aimed at supporting you to maintain your personal wellbeing)
• Remote enabled working with office attendance agreed with your line manager
• Regular social gatherings and affinity groups
• Work from anywhere outside your typical working location – up to 4 weeks a year!
 
• Career progression and learning pathways
• 1 paid volunteering day a year
• Enhanced parental policies, including time off for fertility treatment
• Sabbatical leave 
• Options pool
• Private health insurance, with the option to add your family
• Pension scheme
• Public/Bank holiday swaps

• Enhanced company sick pay 
• Life Assurance 
• Income Protection 
• Subscription to Headspace wellbeing app 
• Flexible benefits via salary sacrifice
  
  

More about 10x

We are driven by the belief that whatever we do as a business has to be done in the right way. Our three core values of: Transformation, Integrity and Impact support this. 

Discover what life is like at 10x over on Instagram (Lifeat10xBanking) and find out what the company is up to on LinkedIn.

10x Ways of Working

We recognise that a better work/life balance can improve people’s motivation, performance and overall wellbeing. The Covid-19 pandemic changed a lot of things about the way we work, including the enablement of colleagues working from various locations and delivering high performance through the effective use of remote working technology.

10x is a fully ‘remote enabled’ organisation and supports agile working. This role has a minimum office attendance requirement of approx. once a week in agreement with your line manager.

As all employees are employed on London-based contracts, commuting costs to the office are covered by employees and not by 10x.

Equal opportunities for all

At 10x we are passionate about our people and are committed to fostering a more diverse and inclusive culture. We are building a community where every 10xer can bring their authentic self to work and feel empowered to reach their full potential. Our many employee networks help amplify this vision.  

Alongside assessing technical capabilities to do the role, our assessment process will identify what you can uniquely bring to our 10x teams, and the potential you have to thrive here. Common to every role that 10xers perform, are 3 core competencies that we look for in our future 10xers – Business Impact, Change Driver & Delivery Excellence

We are committed to ensuring all job applicants are treated equally and fairly and encourage applicants of all ethnicities, race, religion, sex, sexual orientation, gender identity, family or parental status, age, neurodiversity or disability status. 

Accommodations

We recognize not everyone is the same. In fact, we embrace difference. If you require any form of accommodation during the interview process, please tell us so we can make arrangements to support. Any information that you provide will be recorded and maintained confidentially.

#LI-Hybrid