Job details

Field Service Engineer, Boston

10x Genomics is committed to advancing biology and enabling scientists to make groundbreaking discoveries with their analytical laboratory instruments. They seek a dedicated Field Service Engineer to support their team.

Skills

Biomedical Engineering
Analytical Instrument Repair
Documentation Compliance
Leadership and Training
Customer Experience Management

Responsibilities

Perform assembly, disassembly, and repair work on analytical laboratory instruments.
Test, troubleshoot, and advise on repairs to the Field Replaceable Unit (FRU) level.
Support Pre-staging of instruments prior to Sales Inventory transfer.
Monitor personal inventory levels and place orders for supplies as needed.
Provide training and support for Field Service Engineers.

Education

Bachelor's degree in Biomedical Engineering/Technology
Completion of DoD Biomedical Technician course (alternative)

Benefits

Equity grants
Comprehensive health programs
Retirement benefit programs
Annual bonus program

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10x Genomics Glassdoor Company Review

3.6

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CEO of 10x Genomics

Serge Saxonov

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By 10x Genomics

At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world. We enable scientists to advanc...

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FUNDING

Series B

DEPARTMENTS

Engineering

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Biotech & Pharmaceuticals

TEAM SIZE