Associate Director, Field Planning & Analytics, Botox Therapeutics, Eye Care & Parkinson’s

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Associate Director, Field Tools, Botox Therapeutics, Eye Care & Parkinson’s (BEP) is responsible for sales tools strategy, resourcing, implementation, socialization and training that enable BEP sales forces to be more effective and efficient. Acting as the Field Tools Team liaison between sales & marketing leadership, Commercial Operations, IT, Training, OEC, Legal, Med/Reg, research/analytics to oversee the design, deployment, training, communications, and management of the Field Tools. This position helps to drive field force effectiveness through tools and solutions by establishing a strategic partnership with the field to identify tool efficiencies, new technologies, and responding to the unique needs of each business in a timely manner.

This is a hybrid position and requires the ability to commute to our Irvine, CA office at least 3 days per week.

Responsibilities

Franchise Management: Subject Matter Expert (SME) and central point of contact for BEP field tools. This includes supporting the onboarding of new sales franchise teams, new hires, and transfers to the field. Proactively partner with business stakeholders to review, discuss, and prioritize system enhancement & business process improvement recommendations that are consistent with brand strategy.

Operations Management: Support field tool updates with BEP leadership.  Collaborate with internal teams on data methodology, approach, framing, enhancements, field feedback, and new requests from BEP franchises.

System Management: Works closely with key Business, IT, OEC, Regulatory and Legal stakeholders to ensure business requirements are well defined and approved.  Demonstrates subject matter expertise relating to AbbVie business rules.

Project Management: Cross functional leadership across the TA&O organization and BTS to roll out projects within defined scope and schedule. Develops project plans that integrate and align with cross departmental processes and project schedules, acts as a resource to provide innovative solutions, mitigate risks, manage customer priorities, and delivers solutions to improve field force effectiveness.

Strategic Planning: Partners with internal and external partners to define long range strategic plans for field tools that help drive in field team effectiveness, responding ably to all business needs as they arise.  Infuse a customer focused mindset to deliver solutions and/or reduce current offerings thus ensuring field teams have everything they need to succeed and only what they need to succeed.

Communications and Training: Identify training/education and communications opportunities to pull through system use. Partner with key stakeholders to define and manage the deployment approach, with updates to increase awareness and pull through system use.  Present at sales force team calls, provide support during field meetings, assist in facilitating focus groups, and present systems capabilities to key internal stakeholders.

Customer Relationship Management: Create and maintain a wide and deep network of relationships across senior sales stakeholders to include VP's, Sales Directors, Analytics leadership, and the Field Planning & Analytics Team. Viewed as a trusted partner and has established credibility with field sales management and functional support teams. Ability to influence key stakeholders to gain approval on strategic initiatives. Extensive experience in understanding the underlying business needs and translating to holistic field sales technology solutions.

Leadership and People Management: Will manage 3 direct reports.  Demonstrate forward thinking and an ability to ensure the team is adequately resourced for current and future needs.  Empower the team to address stakeholder needs and to partner with them to solve strategic questions.  Engage with the team to provide coaching, mentoring, and feedback to highlight successes and address areas of opportunity.  Set the tone of the team by providing a clear set of goals and expectations, offering guidance and support where needed.

• BA/BS degree required or equivalent experience, advanced degree preferred
• 5+ years of pharmaceutical or relevant experience
• Strong people-leader who is able to motivate individuals towards a shared purpose.
• Collaborates and can influence without authority working across organizations.
• Excellent judgment and decision-making skills.
• Confidence in providing subject matter expertise to Executive Leadership, Sales Leadership, and other high-level contacts.
• Understanding of field sales activities, roles, and behaviors preferred.
• Excellent written, verbal and presentation skills.
• Proficiency with Microsoft PowerPoint and Excel.
• Ability to clearly and confidently articulate complex and difficult concepts. 
• Ability to develop and deliver training and communications.
• Excellent business acumen, understanding of basic corporate finance and financial analysis concepts.
• Understanding and experience working directly with pharmaceutical sales data sources.
• Ability to thrive in a team and matrixed environment.
• Ability to develop and execute innovative, creative solutions.
• Results-oriented with exceptional process, project, and resource management skills with consistent ability to meet and exceed agreed upon timelines.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html