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Corporate Account Director

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

*Can be located anywhere in the US, ideally near a larger airport*

AbbVie’s U.S. Market Access organization partners with U.S. payers to ensure affordable patient access to all of AbbVie’s pharmaceutical products at the state, regional, and national levels. Despite the U.S. health care landscape being complex, challenging, and always changing, and with the ongoing evolution of AbbVie’s pharmaceutical portfolio, the U.S. Market Access organization is consistently recognized by external stakeholders as a top partner of choice.

Within Market Access, the Corporate Account team has responsibility for management of AbbVie’s relationship with large national payers.  The team is divided into silos focused on the three largest PBM owned GPOs (Cigna-ESI, CVS - Zinc, United Health Group - Emisar).  These customers provide and manage reimbursement for over 80% of AbbVie’s US sales. Corporate Account teams are composed of experienced and accomplished Corporate Account Directors that are responsible for developing and implementing strategies to gain and maintain profitable access for AbbVie’s diverse portfolio while strengthening the strategic relationship with our largest payer customers. 

Corporate Account Directors are expected to lead a diverse, cross-functional team to develop and implement successful strategies to secure targeted access consistent with brand objectives.  Corporate Account Directors act as the voice of the customer for internal stakeholders and must effectively communicate thoughtful, structured rationale to align key stakeholders, including members of the Executive Leadership team. In this role, Corporate Account Directors are required to synthesize information into a cohesive value proposition specific to their customers’ needs.  Combining advanced knowledge of US payer market and policy decisions with a strong clinical and financial rationale, Corporate Account Directors are front line negotiators representing the AbbVie portfolio.

This dynamic and critical role requires an established leader with proven capabilities in Market Access and other areas of pharmaceuticals and health care.  Importantly, CADs must embody U.S. Market Access’ ambitious cultural vision and exemplify the broader AbbVie Ways We Work.

 

Major Responsibilities Include (but not limited to):

  • This role takes leadership for United Health Group - Emisar (inclusive of OptumRx and UnitedHealthcare) across the Immunology, Eye Care, Antiviral, and Anti-Infective portfolio.
  • Meet AbbVie and Brand Team access, reimbursement and financial objectives, achieving profitable gross to net ratios and efficient access to medications for patients and physicians. 
  • Strengthen the strategic relationship between AbbVie and critical payer customers. 
  • Support and enhance the strength of the Corporate Account team.  The CAD works as part of a team and is responsible for continually elevating their own knowledge and that of those around them. They must be comfortable professionally challenging the status quo to elevate the team’s knowledge and advance strategic thinking.
  • Integrates cross-functional team members and competencies into the payer team effectively, building a focused mindset, effective and seamless work product across the group.  This may include up to 10-15 additional colleagues supporting efforts with the payers, and their development individually and collectively is a priority. 
  • Develops and provides insights, analyses and options for internal stakeholders, including fellow Market Access colleagues, Legal, Finance, Compliance, Medical and Supply Chain.  Works closely with those groups to ensure that the resources of AbbVie are coordinated and focused at timely and critical points with the customer.  Responsible for integrating rapid changes in the customer landscape and changes in payer approaches directly into AbbVie’s efforts.
  • Coordinates closely and appropriately with other members of the Corporate Account team to ensure consistency of approach and apply learnings broadly; provides support to the Regional Account teams, especially for affiliated regional plans.  Supports sales efforts across business units, interacting directly with sales teams as necessary.
  • Establishes and maintains close ties with medical personnel, ensuring compliant teamwork and maximizing the effect of AbbVie’s overall approach to payers.
  • Must manage timely and accurate communication flow throughout the organization.
  • Must be highly resourceful and show personal accountability for achieving goals.
  • Supports other aspects of Market Access and AbbVie operations as necessary.

 

    Qualifications

    Qualifications:

    • 7-10 years of combined Market Access experience with Account Management experience preferred.  Cross-functional experiences including Sales, Sales Management, Finance, and Contracting valued
    • Documented ability to meet tight timelines and deliver on commitments
    • Strong executive presence and ability to connect with diverse individuals, customers and teams
    • Outstanding oral, written and presentation skills
    • Confidence and agility to speak and influence internal and external stakeholders at critical moments; proper attitude and approach to appropriately challenge assumptions
    • Proven ability to anticipate events and changes in reimbursement or within customers in time for solutions to be developed
    • Strong knowledge of US payer dynamics, supply and distribution chain
    • BA or BS required
    • Ability to travel 20-30%

    Additional Information

    Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

    • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

    • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

    • This job is eligible to participate in our short-term incentive programs. ​

    • This job is eligible to participate in our long-term incentive programs​

    Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

    AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

    US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

    US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

    https://www.abbvie.com/join-us/reasonable-accommodations.html

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    Average salary estimate

    $135000 / YEARLY (est.)
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    $120000K
    $150000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Corporate Account Director, AbbVie

    Are you ready to take your career to the next level with AbbVie as a Corporate Account Director in Los Angeles, CA? Here at AbbVie, our dedication to discovering innovative medicines that tackle significant health challenges is what drives us every day. As a Corporate Account Director, you will be at the heart of our U.S. Market Access organization, collaborating with U.S. payers to secure affordable access to our exceptional pharmaceutical products. This is a dynamic role enabling you to engage with large national payers and manage our relationships, helping ensure that patients and physicians can access necessary medications efficiently. You will lead a talented team to strategize on maintaining profitable access for AbbVie’s diverse portfolio while enhancing relationships with our biggest payer customers. You'll need strong negotiation skills, an understanding of payer dynamics, and a proactive approach to develop insights and options that resonate with internal stakeholders. This position also allows you to work closely with several areas like Legal, Finance, and Compliance to create a cohesive strategy tailored to customer needs. We value your ability to innovate as you face the ever-evolving U.S. healthcare landscape. Join AbbVie and help make a positive impact on patients' lives while growing within a supportive environment that champions professional development.

    Frequently Asked Questions (FAQs) for Corporate Account Director Role at AbbVie
    What skills are essential for the Corporate Account Director position at AbbVie?

    The Corporate Account Director role at AbbVie requires a blend of advanced negotiation skills, deep knowledge of U.S. payer dynamics, and the ability to formulate effective strategies. Candidates should have 7-10 years of Market Access experience, proven leadership abilities, and an executive presence to connect and influence diverse stakeholders. Strong oral and written communication skills are also vital for success in this position.

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    What are the responsibilities of a Corporate Account Director at AbbVie?

    As a Corporate Account Director at AbbVie, primary responsibilities include managing relationships with key national payers, strategizing to achieve profitable access for AbbVie’s drug portfolio, and leading cross-functional teams. Additionally, you'll be responsible for analyzing market dynamics and synthesizing insights to ensure effective communication and support between AbbVie teams and our payer customers.

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    How does the Corporate Account Director contribute to AbbVie's mission?

    The Corporate Account Director plays a crucial role in AbbVie’s mission by ensuring that patients and physicians have affordable access to innovative therapies. By managing and strengthening relationships with large payers, the Corporate Account Director ensures that the right medications are available when needed, thus directly impacting patient outcomes and experience.

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    What qualifications are required for the Corporate Account Director role at AbbVie?

    To qualify for the Corporate Account Director position at AbbVie, candidates should have a BA or BS degree, 7-10 years of Market Access experience, and a demonstrated ability in account management. Experience in cross-functional roles including Sales and Finance is preferred, and strong executive presence along with exceptional communication skills is essential to succeed in this role.

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    What is the typical career path for someone in the Corporate Account Director role at AbbVie?

    Individuals in the Corporate Account Director role at AbbVie often have the opportunity to advance into higher leadership positions within the Market Access organization or other strategic roles depending on their performance and interests. Continuous professional development and training offered by AbbVie can strengthen your skill set and prepare you for more senior roles.

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    Is travel required for the Corporate Account Director position at AbbVie?

    Yes, the Corporate Account Director role at AbbVie requires some travel, approximately 20-30%. This travel is primarily to establish relationships with payer customers across the U.S. and to ensure that our strategies are aligned with the needs of our partners.

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    What benefits does AbbVie offer for the Corporate Account Director role?

    AbbVie provides a comprehensive benefits package for the Corporate Account Director role including paid time off, medical/dental/vision insurance, and a 401(k) plan. Additionally, the position is eligible for short-term and long-term incentive programs, aligning compensation with performance outcomes.

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    Common Interview Questions for Corporate Account Director
    Can you discuss your experience with U.S. Market Access and how it relates to the Corporate Account Director role?

    In responding to this question, focus on highlighting relevant experiences that demonstrate your understanding of the U.S. payer landscape and how you've successfully navigated complex reimbursement scenarios. Provide specific examples that showcase your strategic thinking and relationship-building skills, which are crucial for the Corporate Account Director role.

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    How do you develop and maintain relationships with key account stakeholders?

    You can answer this by emphasizing your approach to relationship management, which should include actively listening to stakeholders’ needs, being proactive in communication, and consistently following up to strengthen partnerships. Consider sharing a success story that illustrates your ability to foster lasting professional relationships.

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    Describe a time when you had to develop a strategy in a challenging market environment.

    Here, illustrate your strategic thinking skills by sharing a specific example of a challenge you faced in the market, the analysis you conducted, and the successful strategy you developed as a result. Emphasize your adaptability and resourcefulness amid the ever-evolving healthcare landscape.

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    What methods do you use to gather insights from the payer environment?

    In your answer, mention various strategies such as utilizing market research, conducting surveys, networking with industry professionals, and leveraging data analytics tools. Highlight how these insights have informed your strategy development and decision-making processes.

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    How do you prioritize your goals when multiple key accounts are involved?

    Illustrate your approach to prioritization by discussing criteria that you consider, such as account potential, alignment with business objectives, and resource availability. Stress the importance of maintaining flexibility and regularly communicating with your team to adjust priorities as needed.

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    What experience do you have with cross-functional teams?

    In answering this question, highlight your experience working alongside various departments, such as sales, finance, and marketing. Discuss how collaboration has driven successful outcomes, and provide an example of a cross-functional project where your contributions were crucial.

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    How do you handle conflicts or disagreements with stakeholders?

    Highlight your conflict resolution skills by outlining your approach to managing disagreements. Emphasize the importance of open communication, active listening, and finding common ground to facilitate mutually beneficial solutions.

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    Can you explain a complex reimbursement process you’ve managed?

    When responding, break down the reimbursement process you handled and explain the steps you undertook to manage it effectively. Discuss any challenges faced, how you navigated them, and the ultimate results achieved. This will showcase your comprehensive understanding of the reimbursement landscape.

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    What role does data play in your decision-making as a Corporate Account Director?

    Discuss the significance of data in shaping strategic decisions. Highlight specific data sources you have leveraged in your previous roles and how they have influenced outcomes, allowing for informed and effective decision-making.

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    How would you adapt your strategies based on changes in the healthcare environment?

    In your response, underscore your ability to stay informed about industry trends and regulatory changes. Provide examples of how you've successfully adjusted strategies in response to shifts in the healthcare landscape, thereby maintaining the effectiveness of your market access initiatives.

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    AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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    DATE POSTED
    November 28, 2024

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