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Director of Creative Communications - job 4 of 4

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Director of Creative Communications is a trusted leader in the agency and beyond, responsible for the growth of business and people across all brands, internal partners and initiatives Recognized as a champion of ideas who works at the intersection of strategy, creativity and innovation. Reports to and works closely with the Head of Creative, agency leadership and Marketing brand teams to continuously exceed expectations by delivering work that informs, connects and inspires. Fosters a culture of collaboration and inclusivity on their team and the broader agency. Lives AbbVie’s Ways of Working and the A3 mission.

This is a hybrid position and requires the ability to commute to our Irvine, CA office at least 3 days per week.

RESPONSIBILITIES:

Creative/Hands-on Work (30%)

  • Oversees entire agency business portfolio, manages capability or business leads.
  • Remains hands on and directly manage or execute on specific brands or initiatives
  • Actively participates in client meetings; co-leads strategy sessions with Account
  • Shares responsibility with Account for shaping strategy and positioning
  • Leads creative presentations with agency partners
  • Leads (and wins) new business opportunities
  • Creates stimuli for market research and attends market research as appropriate
  • Understands that advertising is a service industry that sometimes requires extra time and effort to meet client commitments

Management (35%)

  • Leads all content team functions: Medical Writing/Consumer Writing/Quality -Assurance
  • Works with reports to elevate and streamline agency processes, particularly agility, innovation and transparency
  • Troubleshoots personnel issues; identifies solutions for challenging deadlines and budgets
  • Leads award-worthy creative execution with constructive feedback and clear direction
  • Manages staff to ensure utilization while identifying and supporting growth.
  • Provides written and face-to-face feedback for annual performance reviews, as well as ongoing feedback throughout the year
  • Identifies and interviews prospective creative candidates

Leadership (35%)

  • Partners with agency leadership to elevate agency performance and individual skill sets
  • Sets and drives a vision for the content team
  • Promotes learning and innovation by implementing new technologies (AI, etc.)
  • Fosters collaborative and productive relationships between content teams and other agency functions
  • Rallies the team with their leadership presence, and comfortable with ambiguity
  • Leads by example and contributes to the greater good of the agency
  • Fosters strong senior client relationships across AbbVie businesses
  • Works with agency partners to grow business with existing clients and acquire new clients
  • Proactively addresses performance, workflow, and quality issues
  • Effortlessly absorbs entire brand situations to deliver meaningful insights that influence strategy

 

Qualifications

  • 15+ years’ advertising agency experience [pharmaceutical or digital/cpg/general agency] required
  • BA degree/ MA/MS (Advertising, Communications, Journalism, or English preferred. Pharm D/ science background a plus)
  • A proven track record of creative ability and judgment; highly successful client contact experience; an excellent presenter, collaborator, manager, and mentor; exceptional marketing and strategic abilities; and award-winning copywriting skills in all media
  • A strong understanding of science and healthcare preferred but not required;
  • Proficiency in digital communications, digital strategy, Generative AI tools

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director of Creative Communications, AbbVie

At AbbVie, we're on a mission to innovate and transform healthcare solutions, and we're excited to welcome a Director of Creative Communications to our vibrant team in Mettawa, IL. As a leader recognized for your creativity and strategic prowess, you'll play a pivotal role in advancing our brand narratives across various therapeutic areas, including immunology, oncology, neuroscience, and eye care. In this hybrid role, you'll collaborate closely with the Head of Creative and marketing teams, driving initiatives that not only inspire but also showcase our commitment to enhancing lives. You'll foster a culture of inclusion and collaboration, ensuring that every voice is heard and valued. Managing our entire agency business portfolio, your hands-on approach will involve executing on specific brands and leading creative strategies that engage and resonate with our audiences. With a focus on innovation, you will utilize new technologies to inspire your team's best work. Your extensive experience—15+ years in advertising, particularly within pharmaceutical or digital sectors—coupled with your exceptional leadership skills will help elevate our agency's performance and solidify strong client relationships. Join us in making a remarkable impact by delivering creative solutions that drive positive change in health and wellness. If you’re ready to take the next step in your career and be part of a team that's committed to excellence, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director of Creative Communications Role at AbbVie
What are the responsibilities of the Director of Creative Communications at AbbVie?

The Director of Creative Communications at AbbVie is responsible for overseeing the entire agency business portfolio, leading creative strategy sessions, and maintaining hands-on involvement in specific brands. This position also includes managing content teams, fostering a culture of collaboration, and driving innovative strategies to enhance client engagement. Additionally, the director plays a key role in developing meaningful insights that guide marketing strategies across AbbVie’s therapeutic areas.

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What qualifications do I need to apply for the Director of Creative Communications role at AbbVie?

To be considered for the Director of Creative Communications position at AbbVie, candidates should have a minimum of 15 years of experience in the advertising industry, preferably within pharmaceutical, digital, or general agencies. An advanced degree in fields like Advertising, Communications, or Journalism is preferred. Proven creative ability, exceptional client interaction skills, and familiarity with digital communications and generative AI tools are highly valued.

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How does the Director of Creative Communications contribute to AbbVie’s mission?

The Director of Creative Communications at AbbVie plays a crucial role in aligning creative strategies with the company's mission to deliver innovative health solutions. By leading the development of compelling narratives that resonate with clients and audiences, this role helps drive AbbVie's goals in enhancing lives and addressing health challenges. The director contributes by fostering teamwork, innovation, and excellence to maintain clear and impactful communication across all platforms.

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What does a typical day look like for the Director of Creative Communications at AbbVie?

A typical day for the Director of Creative Communications at AbbVie involves leading strategy sessions with account teams, overseeing creative presentations, and managing diverse content teams. Engaging in collaborative meetings with agency partners and participating in client consultations are essential parts of the role. There's also a focus on providing mentorship and constructive feedback, ensuring that each project aligns with AbbVie’s vision and standards.

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Can you explain the importance of collaboration and inclusivity in the Director of Creative Communications role?

Collaboration and inclusivity are fundamental to the Director of Creative Communications role at AbbVie. This position not only requires leading a diverse team but also fostering an environment where all creative ideas are valued. By embracing various perspectives, the director helps to enhance creativity and innovation, ensuring that the communication strategies developed resonate deeply with our audiences and reflect the inclusive values of AbbVie.

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Common Interview Questions for Director of Creative Communications
How do you prioritize projects as the Director of Creative Communications?

In answering this question, explain your systematic approach to prioritizing projects based on strategic goals, deadlines, and resource availability. Mention how you collaborate with team members and stakeholders to align priorities and ensure that the most impactful projects receive the attention they need.

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Can you provide an example of a successful campaign you led?

Choose a specific campaign that showcases your leadership and creative skills. Detail your role in developing the strategy, execution, and outcomes. Focus on the results and the potential impact it had on the client or target audience, reinforcing how it aligns with the responsibilities of the Director of Creative Communications at AbbVie.

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What strategies do you use to keep your team motivated and engaged?

Discuss your methods for fostering a positive work culture, such as regular recognition of accomplishments, setting clear goals, and encouraging open communication. Highlight how these strategies enhance creativity and productivity within your team, making a direct connection to the collaborative culture at AbbVie.

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How do you stay updated on industry trends in creative communications?

Explain your approach to continuous learning through industry publications, conferences, webinars, and networking. Mention any specific resources or communities you engage with, and how this knowledge informs your strategic decisions as the Director of Creative Communications.

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What role does data play in your creative decision-making process?

Discuss how you integrate data insights into your creative strategies to enhance client campaigns. Provide examples of how data has influenced decisions you've made in the past and how you measure campaign effectiveness, showcasing your analytical skills aligned with strategic creativity.

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How do you handle tight deadlines and pressure in this role?

Share your time management and stress coping strategies. Talk about prioritizing tasks, delegating responsibilities, and maintaining clear communication with your team during high-stress periods, pointing out how such skills would be beneficial in the fast-paced environment at AbbVie.

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What makes you passionate about working in creative communications?

Reflect on your personal motivations and experiences that drive your passion for this field. Highlight how this passion aligns with AbbVie's mission and how you foresee contributing meaningfully to its goals through the creative communications role.

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Describe a challenging project you’ve managed and how you overcame obstacles.

Pick a project that posed significant challenges. Discuss the strategies you implemented to overcome these challenges, the results achieved, and what you learned from the experience. This reflects your problem-solving abilities critical for a Director of Creative Communications.

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How do you evaluate the effectiveness of a communication strategy?

Explain the metrics you use to assess the success of communication efforts, including qualitative and quantitative methods. Provide examples of how you've adjusted strategies based on evaluative feedback in the past to ensure alignment with creative goals.

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How do you foster collaboration between creative teams and other departments?

Discuss specific techniques you've used to promote interdepartmental collaboration, such as cross-functional meetings and joint project initiatives. Emphasize how this aligns with AbbVie’s values and enhances overall project outcomes.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, hybrid
DATE POSTED
April 13, 2025

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