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Hematology Account Executive- San Jose, CA

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city.

The geography includes the following states (CA) and we are open to hiring candidates who live in the following areas:

  • San Jose
  • San Francisco
  • Fresno

This individual will be responsible for developing and maintaining strategic business relationships with Oncology departments and practices consisting of interactions with Oncologists, Hematologists, Pharmacists, Nurses, Executive level personnel, Department heads and Managers, and various other support staff. Business relationships will be focused on increasing education on product benefits/risks consistent with approved label, developing new business, improving resource utilization, and growing sales and market share by achieving sales plan for the assigned Oncology product and indications.

Key Responsibilities Include:

  • Uses opportunities to understand and address customer needs. Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives. Builds and maintains relationships across accounts that result in opportunities to benefit patients, physicians, and other HCPs within the geography.
  • Consistently partners with in-house and/or cross-franchise leaders, and collaborates with such partners to identify, design and/or adapt appropriate approaches and tactics demonstrating resources within geography.
  • Delivers effective on-label technical and scientific presentations utilizing approved data,  to appropriately highlight the benefits and risks of the product resulting in sales quota achievement.
  • Serve as lead US Commercial contact with targeted accounts in assigned geography and collaborate with all AbbVie and any co-promotion Counterparts including Brand and Strategic Marketing, GPO team, Thought Leader Liaisons, MSLs, and contracted SPPs to provide excellent customer support for physicians to the benefit of their patients. Such support should include site support and addressing any potential customer issues.
  • Build, implement, communicate, and regularly update strategic and tactical business plans for targeted accounts. In collaboration with sales leadership and other appropriate AbbVie or Co-Promote partners, facilitate site physician/treatment team training on approved and safe use of AbbVie’s products. Monitor and report sales progress. Provide routine communications to all internal and external (as applicable) partners.
  • Act as AbbVie key point of contact to each account. Respond to or direct customer to the appropriate service or point of contact for their questions or requests and actively follow-up. Take lead in coordinating and ensuring any needed or requested support is delivered in a timely manner and to the satisfaction of the account by the best person withing AbbVie or copromote partner.
  • Attend and actively participate in local clinician boards, societies, and other HCP  meetings when appropriate. Represent AbbVie and assigned products at such venues, build/improve new/existing relationships. Channel key information, developments or findings to internal partners/stakeholders. All communications in these forums are on-label.
  • Remain current on all clinical, market, and payer developments, trends, and issues specific to oncology and disease areas.
  • Complete all AbbVie required training and maintain adherence to all company policies and OEC/Legal procedures.
  • Within assigned accounts and geography, seeks out important information and articulate implications to our business and to our customers’ business’.
  • Transfers knowledge to appropriate internal partners and integrate standard methodologies that have tangible value for customers and patients across assigned indications/brands to benefit the geography and AbbVie Oncology.
  • Establishes and maintains a complete understanding of approved product label and disease state knowledge for impactful use with customers.
  • Optimizes both external and internal data, resources, and tools to identify sales opportunities and program strategy for customers in assigned territories.
  • With the approval of legal/OEC, actively participates in relevant organizational programs in local markets.
  • Develops a strong command of available selling resources and tools; fully demonstrates those resources to support selling strategies and maximize impact.
  • An essential requirement of the position is to meet health care industry representative credentialing requirements to gain entry into facilities and organizations that are in assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases.

Qualifications

  • Bachelor’s degree
  • Business savvy: analytical ability to analyze diverse sets of data using multiple tools and define account/program strategies that drive business objectives.
  • Ability to demonstrate an understanding of how to effectively meet customer needs in a complex environment through forward-thinking, innovative strategies that align with the company and customer objectives.
  • Demonstrated leadership skills; ability to lead without direct authority. Has experience with successfully developing teams on complex projects or challenges to achieve results.
  • Excellent communication and presentation skills
  • Persistency and grit with strong track record of succeeding in a challenging environment.
  • Travel: 30-40% travel, depending on residence location

Preferred:

  • Oncology, Specialty, or other pharma experience
  • Account Management experience in any industry
  • Specialty Pharmacy experience
  • Healthcare industry experience, especially working with patients or consulting healthcare companies
  • People management or other leadership experience
  • MBA or other advanced degree

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Hematology Account Executive- San Jose, CA, AbbVie

If you're passionate about healthcare and have a knack for building relationships, the role of Hematology Account Executive at AbbVie in San Jose, CA, could be your next great opportunity! In this field-based position, you'll engage with a variety of healthcare professionals, including Oncologists and Hematologists, to educate them about AbbVie's innovative oncology products. You’ll focus on creating and nurturing connections that contribute to the growth of sales and market presence while ensuring that healthcare providers are equipped with the necessary information regarding product benefits and risks. No two days will be the same as you work collaboratively with various teams within AbbVie, aiming to make a tangible difference in patients' lives. As you identify customer needs and hone in on strategic business plans, you’ll utilize your strong analytical skills to navigate the complex healthcare landscape. Experience in oncology, account management or the healthcare industry is a plus, but what truly matters is your ability to connect with professionals, tackle challenges head-on, and maintain a spirit of innovation. You’ll also travel around 30-40% of the time, which makes each day an exciting adventure as you reach out to new clients and strengthen existing relationships. If you’re ready to take on the challenge of delivering outstanding support and education to healthcare providers, AbbVie’s Hematology Account Executive position promises to be fulfilling, engaging, and, most importantly, impactful.

Frequently Asked Questions (FAQs) for Hematology Account Executive- San Jose, CA Role at AbbVie
What responsibilities does a Hematology Account Executive at AbbVie have?

As a Hematology Account Executive at AbbVie, you will be responsible for developing strategic relationships with oncology departments, educating healthcare providers about product benefits, and achieving sales targets. You'll also collaborate with internal teams to create effective business strategies, ensuring that you deliver outstanding customer support tailored to the needs of physicians and their patients.

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What qualifications are needed for the Hematology Account Executive position at AbbVie?

To qualify for the Hematology Account Executive role at AbbVie, you should ideally have a Bachelor’s degree, excellent communication skills, and the ability to analyze customer needs in a complex environment. Experience in oncology, specialty pharmacy, or account management is preferred, as is a demonstrated capability to lead and drive business strategies effectively.

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What can I expect regarding travel as a Hematology Account Executive at AbbVie?

In the role of Hematology Account Executive at AbbVie, expect to travel approximately 30-40% of the time based on your residence location. This travel is vital for building strong relationships with healthcare providers across your designated territory, ensuring you can educate them effectively and address their needs in real-time.

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How does AbbVie support the onboarding process for new Hematology Account Executives?

AbbVie ensures a comprehensive onboarding process for new Hematology Account Executives, including necessary training on their products, compliance with industry regulations, and insights into the company's strategic direction. You'll also receive ongoing support from experienced colleagues and leadership to help you navigate your new role effectively.

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How is success measured for the Hematology Account Executive role at AbbVie?

Success in the Hematology Account Executive role at AbbVie is measured through various metrics, including sales quotas achievement, the strength of relationships built with healthcare professionals, and the overall impact on patient health outcomes. Regular performance evaluations help ensure that you are on track to meet both personal and organizational goals.

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Common Interview Questions for Hematology Account Executive- San Jose, CA
Can you describe your experience with relationship management in healthcare?

When answering this question, focus on specific examples of how you have successfully built relationships with healthcare professionals. Illustrate how understanding their needs led to positive outcomes and how you utilized those relationships to drive sales or support initiatives.

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How do you stay informed about developments in oncology and the healthcare landscape?

Discuss your strategies for keeping abreast of the latest news in oncology, such as subscribing to relevant journals, participating in industry conferences, or leveraging professional networks. Demonstrating a proactive approach to continuous learning will show your commitment to your role.

Join Rise to see the full answer
What strategies would you employ to identify customer needs in a complex healthcare environment?

Talk about techniques you've used in the past to gather information, such as conducting customer interviews or surveys, using data analytics to understand purchasing patterns, or collaborating with cross-functional teams. Emphasize your ability to synthesize this information into strategic action plans.

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How would you handle a situation where a healthcare provider is hesitant to adopt a new product?

Emphasize your skills in addressing concerns by actively listening and providing concrete data to mitigate objections. Share an example of how you've successfully turned a hesitant healthcare provider into an advocate for a product through education and support.

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Tell me about a challenging sales target you achieved. What was your approach?

Use the STAR method (Situation, Task, Action, Result) to frame your response. Discuss the specific target, how you analyzed the pathway to success, crafted a plan, and executed it. Highlight key metrics to showcase the outcome.

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What do you understand about AbbVie’s mission and values?

Before the interview, research AbbVie’s mission and values. In your response, align your personal values and professional goals with AbbVie’s commitment to innovation in healthcare. Discuss how you can contribute to fulfilling these core values through your work as a Hematology Account Executive.

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How do you prioritize your accounts and manage your time effectively?

Communicate your method for categorizing accounts based on potential value or need, utilizing time management tools and techniques. Highlight any experience with scheduling visits, following up, and ensuring that no account is overlooked.

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Can you provide an example of how you’ve collaborated with a cross-functional team?

Share specific instances in which you worked alongside teams such as marketing, medical affairs, or sales support. Highlight your role, contributions, and the successful outcomes achieved through collaboration.

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What role do you think education plays in the healthcare provider relationship?

Discuss how providing well-researched, evidence-based education helps build trust and supports informed decision-making in healthcare. Use examples from your experience to illustrate the impact of effective education on relationships and patient outcomes.

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What techniques do you use to deliver effective product presentations?

Describe your approach to delivering presentations, including how you prepare by understanding your audience, tailoring your content to their needs, and utilizing visual aids and data effectively. Highlight a scenario where your presentation led to a successful outcome.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
January 8, 2025

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