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Senior Manager, Learning Delivery- Hybrid - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Learning Delivery provides data-driven learning expertise, innovative thinking, and high-quality learning experiences that inspire compliance and operational excellence. This role establishes and manages the team that will execute learning solutions for technical and soft-skill training aligned to business objectives, pipeline prioritization, and ensure compliance with AbbVie policies/procedures and regulatory requirements. The Senior Manager will assess training effectiveness against employee and business performance metrics as defined by AbbVie Endocrinology Inc. (AEI) leadership. As a leader, this role is accountable to ensure the team delivers impactful learning curricula, learning solutions and/or platforms that foster compliance and performance excellence in AEI for the Pharmacy, AbbVie Access Support teams, Patient Care, and Product Support. This role is expected to demonstrate leadership by proactively identifying, managing, and implementing ideas for improvement. This role may be accountable for accurate, comprehensive, and applicable curricula for both internal and external stakeholders and/or innovative learning platforms that drive operational excellence.

  • Establish and lead a team of Learning Partners that will deliver learning curricula and platforms. Effectively balance stakeholder input with expertise and industry trends.
  • Partner with functional leadership to ensure alignment with regulatory requirements are balanced with business objectives and priorities when executing the Learning Strategy.
  • Collaborate closely with Subject Matter Experts (SMEs) and the learning team to meet business priorities. Partner closely with AbbVie and industry learning leaders to ensure alignment, determine future focus and share best practices.
  • Lead or participate in global, cross-functional initiatives/teams in support of business priorities. Represent Process and Performance Learning during regulatory inspections, audits and process improvement initiatives.
  • Translate strategy into operations and manage multiple changing priorities. Summarize and succinctly communicate to stakeholders the status of deliverables.
  • Monitor and evaluate the effectiveness by creating and implementing measures to track outcomes and ensure alignment to business objectives.
  • Manage and coach a highly performing matrixed team to execute upon the learning strategy that drives excellence in AEI. Accountable to estimate and coordinate team resources needed to meet learning strategy expectations.
  • Establish and maintain a change control process related to learning curricula, programs and platforms. Supports new launches, onboarding, leadership development, employee upskilling and other learning programs, as required. Assess current and future capabilities of learning platforms and operationalize upon leading/lagging trends.

Qualifications

  • Bachelor’s degree is required, with a preference for fields such as  Learning and Development, Organizational Develop, Adult Education, or related field. Master’s degree preferred.
  • Must have 7+ years of demonstrated experiences in execution of strategy in dynamic global environment. Experience in Pharma or other highly regulated industries desired.
  • Able to translate strategy into operations and manage multiple changing priorities.
  • Demonstration of successful coaching/mentoring in a matrix environment and strong vendor relation management.
  • Working knowledge of system design and implementation, user interface design, integrations, data management, testing and transition to operations is highly desired.
  • This position will report into a Director level and may have direct reports or oversight of vendor staff.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Learning Delivery- Hybrid, AbbVie

Join AbbVie as a Senior Manager, Learning Delivery in North Chicago, IL, where your passion for innovation and leadership will help shape the future of learning solutions in a dynamic and impactful way. At AbbVie, we aim to greatly enhance the lives of people with serious health challenges, and this role is essential in fostering compliance and operational excellence across diverse therapeutic areas, including immunology and oncology. You'll lead a talented team in designing and executing comprehensive training programs for both technical and soft skills, aligning them closely with our business objectives and regulatory standards. Your responsibilities will involve not just delivering curricula but also assessing their effectiveness against business performance metrics, ensuring a continual process of improvement. Collaborating with cross-functional teams and Subject Matter Experts, you’ll be pivotal in translating our strategic vision into actionable learning paths. This role is about more than managing a team; it’s about inspiring excellence and ensuring that our learning initiatives are relevant, impactful, and compliant. If you thrive in a fast-paced environment and are looking to make a substantial difference, apply your expertise in Learning and Development with us at AbbVie, where your contributions can truly transform lives and enhance patient care.

Frequently Asked Questions (FAQs) for Senior Manager, Learning Delivery- Hybrid Role at AbbVie
What are the main responsibilities of a Senior Manager, Learning Delivery at AbbVie?

As the Senior Manager, Learning Delivery at AbbVie, you will be responsible for establishing and managing a team dedicated to executing learning solutions that support both technical and soft-skill training in alignment with business objectives. This includes developing impactful curricula, monitoring training effectiveness, collaborating closely with Subject Matter Experts, and ensuring compliance with AbbVie's regulatory standards and policies. You'll also play a crucial role in driving operational excellence and facilitating change management within the learning ecosystem.

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What qualifications are needed for the Senior Manager, Learning Delivery position at AbbVie?

Candidates for the Senior Manager, Learning Delivery role at AbbVie should possess a Bachelor's degree in Learning and Development, Organizational Development, Adult Education, or a related field, with a preference for a Master's degree. Additionally, 7+ years of experience executing strategy in dynamic environments, particularly within the Pharma or highly regulated industries, is essential. Successful candidates will also have demonstrated experience in coaching and managing a high-performing team within a matrixed environment.

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How does AbbVie ensure that training programs meet business and regulatory requirements?

At AbbVie, ensuring training programs meet business and regulatory requirements involves a collaborative approach where the Senior Manager, Learning Delivery works closely with functional leadership to align learning strategies with compliance standards. By regularly engaging with Subject Matter Experts and continuously evaluating training effectiveness against performance metrics, AbbVie maintains a robust change control process that integrates stakeholder feedback and industry best practices to deliver effective training solutions.

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What leadership qualities is AbbVie looking for in a Senior Manager, Learning Delivery?

AbbVie seeks a Senior Manager, Learning Delivery who demonstrates strong leadership qualities such as the ability to inspire and manage a high-performing team effectively. Ideal candidates will showcase excellent communication skills, proficiency in translating strategy into operational tasks, and a proactive approach to identifying areas for improvement. A collaborative mindset and the ability to balance stakeholder input with industry trends are also essential for driving impactful learning initiatives.

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What does a day in the life of a Senior Manager, Learning Delivery at AbbVie look like?

A typical day for a Senior Manager, Learning Delivery at AbbVie involves strategizing the execution of training programs, collaborating with various departments, assessing the effectiveness of educational initiatives, and guiding a team of Learning Partners. You will spend time engaging with Subject Matter Experts, leading cross-functional initiatives, monitoring key performance metrics, and ensuring alignment with business goals. Balancing multiple priorities while maintaining a focus on compliance and operational excellence is key to succeeding in this dynamic role.

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Common Interview Questions for Senior Manager, Learning Delivery- Hybrid
Can you describe your experience with developing and implementing learning strategies?

When answering this question, focus on specific instances where you've successfully created and rolled out learning strategies. Highlight your ability to assess training needs, align learning goals with business objectives, and measure the outcomes effectively. Discuss any tools or methodologies you used and how your strategies benefited the organization.

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How do you ensure compliance in your learning delivery processes?

Discuss the importance of understanding regulatory requirements and how you incorporate them into your learning programs. Provide examples of how you have collaborated with legal teams or compliance departments to create training materials that meet necessary standards, ensuring both the efficiency of the learning process and adherence to regulations.

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What methods do you use to evaluate the effectiveness of training programs?

Provide answer strategies that include both qualitative and quantitative methods. Discuss available metrics such as learner feedback, completion rates, performance improvements, and any tools you've used for tracking these metrics. Be sure to illustrate how your evaluations have led to improvements in learning outcomes.

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Describe how you handle multiple projects and changing priorities in a role like this.

Demonstrate your ability to prioritize tasks effectively. Discuss how you manage resources, delegate responsibilities, and communicate with stakeholders about project statuses. Providing an example will strengthen your response, showcasing your organizational skills and adaptive strategies in a fast-paced environment.

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How do you foster collaboration among team members and other departments?

Share examples that highlight your communication skills and strategies for building cooperation. Discuss how you create an open environment for feedback and idea-sharing, emphasizing the importance of collaborative learning and stakeholder engagement in the development of training materials.

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What experience do you have with using learning management systems?

Be specific about the learning management systems you've used, your role in implementing them, and how you maximized their use for tracking training progress and learner engagement. Discuss any particular features that proved helpful for scalability or customization in your training programs.

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What strategies do you implement to ensure your team remains motivated and productive?

Discuss your approaches to team motivation, including recognition, providing growth opportunities, and creating a supportive culture that encourages creativity. Sharing your leadership philosophy and any specific examples of how you have successfully motivated your team will add depth to your answer.

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How do you stay up to date with industry trends in learning and development?

Explain your commitment to professional development, mentioning resources such as industry publications, webinars, conferences, and networking with other professionals. Demonstrating an ongoing interest in evolving trends will showcase your proactive approach to enhancing your skills and knowledge.

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Can you provide an example of a challenging learning project and how you overcame the hurdles?

Prepare to detail a particular project that posed significant challenges. Explore how you assessed the problem, what steps you took to address it, and the final outcome. This will illustrate your problem-solving skills and ability to innovate under pressure.

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What’s your approach to coaching and mentoring team members?

Discuss your style of coaching, sharing how you identify individual strengths and areas for improvement. Provide examples of mentoring relationships that led to growth and success for both the team members and the organization, emphasizing your commitment to developing others.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, hybrid
DATE POSTED
February 26, 2025

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