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Specialty Representative, GIC - Grand Rapids, MI

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Travel up to 30%.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Qualifications

  • Bachelor's degree, biological sciences, pharmacy, business related field, or equivalent
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements
  • Proven track record of success in selling and solid presentation skills.
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.
  • Operates effectively in a matrix environment.
  • Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​

​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Representative, GIC - Grand Rapids, MI, AbbVie

If you're looking to take your career to the next level as a Specialty Representative at AbbVie in Grand Rapids, MI, you’ve come to the right place! At AbbVie, we are dedicated to discovering and delivering innovative medicines while tackling serious health issues that affect people every day. In this role, you’ll be at the forefront of our mission, engaging with healthcare providers to ensure they understand the value of our products in fields such as immunology and oncology. Your responsibilities will include meeting or exceeding sales performance and marketing objectives, creating strategic pre-call plans, and executing post-call evaluations to enhance your approach continuously. You’ll get to build and maintain strong customer relationships, understanding their needs and challenges, while also differentiating AbbVie’s value proposition. In essence, you’ll be the expert everyone turns to. Your journey will involve conducting thorough market analysis, developing compelling sales strategies, and collaborating closely with your team to drive brand performance. To thrive in this dynamic position, you'll need a bachelor’s degree and a proven sales track record. Join us at AbbVie, where your expertise can make a real difference in people’s lives. If you’re passionate, driven, and ready for a challenge, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Specialty Representative, GIC - Grand Rapids, MI Role at AbbVie
What are the key responsibilities of a Specialty Representative at AbbVie in Grand Rapids, MI?

As a Specialty Representative at AbbVie in Grand Rapids, MI, your key responsibilities include delivering on sales performance and brand KPIs, creating effective call plans, handling customer objections, and building strong relationships with healthcare providers. You'll be expected to continuously enhance your sales strategy based on customer needs and market dynamics, and identify opportunities to maximize brand performance.

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What qualifications do I need to become a Specialty Representative at AbbVie?

To become a Specialty Representative at AbbVie, you need a bachelor’s degree in biological sciences, pharmacy, or a related field. A proven record of sales success, strong presentation skills, and the ability to understand and adapt to customer behaviors are essential. Experience in the commercial pharmaceutical industry is preferred but not mandatory.

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How does AbbVie support the career growth of Specialty Representatives?

AbbVie values the professional development of its Specialty Representatives by offering extensive training programs, mentoring opportunities, and support from management. The company encourages employees to pursue leadership roles and provides resources for skills development, ensuring that you have the tools needed to succeed and advance in your career.

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What is the expected travel commitment for the Specialty Representative role at AbbVie?

In the Specialty Representative role at AbbVie, you can expect to travel up to 30% of your time. This travel will primarily involve visiting healthcare providers and attending meetings to strengthen customer relationships and promote AbbVie’s innovative products.

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What can I expect from the work environment at AbbVie as a Specialty Representative?

The work environment at AbbVie for Specialty Representatives is dynamic and collaborative. You’ll work closely with a supportive team and have access to resources that will help you achieve your sales targets. AbbVie fosters a culture of innovation, integrity, and respect, making it an exciting place to grow your career.

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Common Interview Questions for Specialty Representative, GIC - Grand Rapids, MI
How do you approach building relationships with healthcare providers as a Specialty Representative?

When answering this question, emphasize your focus on understanding the needs and challenges of healthcare providers. Discuss your strategies for establishing trust and rapport, such as regular follow-ups, personalized communication, and providing valuable insights about AbbVie’s products.

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Can you share an example of how you met or exceeded sales targets in the past?

For this question, prepare a specific example highlighting the strategies you implemented to achieve sales objectives. Discuss metrics and the techniques you used to understand your market and customer needs to create effective sales strategies that led to exceeding targets.

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What steps do you take to prepare for a call with a healthcare provider?

Talk about your pre-call planning process, including researching the healthcare provider, setting clear objectives, and developing a tailored approach based on the provider’s needs and the competitive landscape relevant to AbbVie’s products.

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How do you handle objections during sales calls?

Discuss your ability to listen actively, empathize with the provider’s concerns, and present logical solutions. Describe how you stay calm under pressure and use objections as opportunities to reinforce the value of AbbVie’s offerings.

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What do you consider the most challenging aspect of being a Specialty Representative, and how do you address it?

Identify a common challenge, such as market competition or changing healthcare regulations, and explain how you proactively seek solutions, whether through continuous learning or collaboration with your team to adapt your strategies effectively.

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Describe your experience with analyzing market data to inform your sales strategies.

Share your methods for gathering and analyzing market intelligence. Explain how you translate that data into actionable strategies, specifically how recognizing trends and competitor activities inform your sales approach for AbbVie products.

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Tell us about a time when you had to work in a team to achieve a goal.

Illustrate a specific situation where teamwork was crucial to achieving sales objectives. Discuss your role, your contributions, and how effective communication and collaboration led to successful outcomes for your team.

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What motivates you in a sales role such as this one at AbbVie?

When answering this, focus on your passion for making a difference in patients' lives through innovative medicines. Discuss how achieving personal and team goals keeps you engaged and drives you to succeed as a Specialty Representative.

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How would you describe AbbVie’s value proposition to a healthcare provider?

Prepare to discuss AbbVie’s commitment to innovative healthcare solutions and how our products stand out in the market. Tailor your response to reflect understanding of the provider's needs and the positive impacts of AbbVie’s offerings on patient care.

Join Rise to see the full answer
What do you know about AbbVie’s products and therapeutic areas?

Make sure to research AbbVie’s key products and the therapeutic areas in which they operate, such as immunology and oncology. Highlight your knowledge and how it relates to your role as a Specialty Representative, demonstrating your ability to engage effectively with healthcare providers.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 22, 2025

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