Academic Applications Coordinator

Summary of Job Duties and Responsibilities

• Responsible for administrative support and application management of the Learning Management System (LMS).
• Manage enrollments, populating courses, creating course shells, planning and executing user interface for system upgrades and overseeing user support.
• Be the principle support for managing the web conferencing and collaboration system user administration.
• Provide backup support for survey needs and research solutions.
• Participate in training sessions as part of the Academic Applications Services team.
• Deliver direct support to end-users via ticketing system and other communication channels.
• Create and maintain documentation of supported educational tools.
• Maintain up-to-date knowledge about changes and updates to supported applications.

Minimum Education Requirements

• Bachelors’ degree.
  

Minimum Experience and Skill Requirements

• Two years’ experience in technology related field.
• Excellent interpersonal and communication skills.

Preferred Education and/or Experience Qualifications

• Higher education experience supporting instructional technology solutions such as LMS, lecture capture, web conferencing systems, email, etc. preferred.
• Bachelor’s Degree in Computer Science or related field preferred.

Posting Date 06/06/2023 Closing Date 06/20/2023 Open Until Filled No Special Instructions to Applicants Hourly Rate $21.49 (Additional pay dependent upon qualifications) Work Hours Physical Demands