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Care Coordinator Assessor

About the Role: As a Care Coordinator Assessor, you will conduct in-person and virtual Health Risk Assessments (HRAs) and Support Plans with residents of St. Louis County (Duluth area). This role is part-time and up to 25 hours a week.

Job Location: This position will be hybrid with some work in-person in the community (Duluth/St. Louis County) and work from home.

Essential Responsibilities:

  • Using person-centered practices, complete Health Risk Assessments and Support Plans with individuals with disabilities, mental health conditions, or terminal illness.  
  • Interact professionally with interdisciplinary team members including the person supported, family caregivers and guardians, employers, case managers, community providers, and other involved stakeholders.
  • Meet  face-to-face and remotely with individuals and their support teams to complete HRAs and assess physical and mental wellness, needs, preferences, and abilities; apply information to develop tailored support plans. 
  • Integrate and improve the coordination of care by: 
    • Ensuring optimal health status and decreasing the rate of health decline.
    • Providing social or community support systems.
    • Promoting a safe environment.
    • Reducing or, if possible, eliminating the impact of behavioral health issues.
    • Encouraging self-reliance.
  • Advocate for individuals, including awareness of and sensitivity to culturally appropriate care. 
  • Apply ethical practice principles such as respect for the autonomy, dignity, privacy and rights of the individual. 
  • Promote collaborative, proactive, and person-focused relationships. 
  • Practice customer service excellence and prompt responses (within one business day)  for all communication, including written and verbal correspondence.
  • Demonstrate strong written communication skills; complete all required paperwork to comply with contractors and funding sources.
  • Complete documentation of all services provided in the selected electronic health record/database system within one business day of providing services.
  • As a mandated reporter, respond and report all incidents that occur while providing services to protect the health and safety of and minimize risk of harm to the person(s) supported following Accord’s policy and MN Statutes.
  • Represent the agency to the people we support, our community partners and external constituents.  Serve as a positive role model for other employees.
  • Meet completion deadlines for all required and assigned training related to the position. 
  • Comply with all federal and state laws, regulations and administrative rules that apply to program areas.
  • Travel throughout the St. Louis County service area to job sites and meeting locations; limited overnight travel possible.
  • Perform other duties as assigned. 

  • Bachelors degree in Human Services or related field required.
  • Care Coordination Assessors are required to be Qualified Professionals (defined in Minnesota as a licensed social worker, mental health professional, registered nurse, physician assistant, nurse practitioner, public health nurse or physician).
  • 2+ years of work experience in the field of social services required, preferably working with older adults and/or people living with disabilities.
  • Knowledge of health, social services, and funding sources that support individuals. 
  • Self-starter with ability to work independently and as part of a team.
  • Strong organizational skills with ability to work in a fast-paced environment. 
  • Proficient with technology and demonstrated ability to manage multiple computer systems.

Compensation: $24-$28/hr depending on background and experience. Mileage reimbursement for providing direct services.

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Average salary estimate

$54080 / YEARLY (est.)
min
max
$49920K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Care Coordinator Assessor, Accord

Are you passionate about making a positive impact in the lives of individuals with disabilities or mental health conditions? Join our team as a Care Coordinator Assessor! In this part-time role with flexible hours (up to 25 hours a week), you will be conducting Health Risk Assessments (HRAs) and crafting Support Plans for residents in St. Louis County, particularly the Duluth area. The work environment is hybrid – some tasks will be conducted in-person in the community while others can be done from the comfort of your home. As a Care Coordinator Assessor, you will engage directly with individuals and their support teams, using person-centered practices to assess their unique needs and preferences. Your role is vital in ensuring optimal health status and navigating social support systems, all while fostering self-reliance and advocating for culturally appropriate care. Strong communication skills are essential as you interact with families, case managers, and various stakeholders to provide tailored support solutions. With your Bachelor's degree in Human Services or a related field and at least two years of relevant experience, you will bring your knowledge of health and social services to improve the overall quality of life for those you serve. Compensation ranges from $24 to $28 per hour, along with mileage reimbursement for your travels across the service area. If you're looking for a dynamic role that combines compassion and expertise, the Care Coordinator Assessor position may be the perfect fit for you!

Frequently Asked Questions (FAQs) for Care Coordinator Assessor Role at Accord
What are the primary responsibilities of a Care Coordinator Assessor at this company?

As a Care Coordinator Assessor, your main responsibilities will include conducting Health Risk Assessments and creating Support Plans for individuals with disabilities and mental health conditions. You will interact with interdisciplinary team members, assess physical and mental wellness, and develop tailored support solutions. By promoting a safe and supportive environment, you will help individuals achieve optimal health and self-reliance.

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What qualifications are required to become a Care Coordinator Assessor with this company?

To qualify for the Care Coordinator Assessor role, candidates must possess a Bachelor's degree in Human Services or a related field. Additionally, it's required to have two or more years of work experience in social services, especially with older adults or people living with disabilities. Being a Qualified Professional in Minnesota (like being a licensed social worker or mental health professional) is essential for this position.

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What skills should a successful Care Coordinator Assessor have?

Successful Care Coordinator Assessors should have strong organizational skills and the ability to work independently in a fast-paced environment. Excellent written and verbal communication skills are necessary for effective interaction with clients, families, and team members. Familiarity with technology and the ability to manage multiple computer systems will also be important in this role.

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What does the hybrid work model entail for the Care Coordinator Assessor position?

The hybrid work model for the Care Coordinator Assessor position allows for a combination of in-person community work and remote tasks. While you will spend time directly engaging with individuals and their support teams in the Duluth area, there will also be opportunities to handle documentation and administrative responsibilities from home, offering flexibility in your work routine.

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What is the compensation range for a Care Coordinator Assessor at this company?

Compensation for the Care Coordinator Assessor role ranges from $24 to $28 per hour, depending on your background and experience. This position also provides mileage reimbursement for travel when delivering direct services to clients across the St. Louis County area.

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Common Interview Questions for Care Coordinator Assessor
Can you explain your experience in conducting Health Risk Assessments?

When answering this question, detail specific instances where you've successfully conducted HRAs. Highlight your approach, any tools or methods you used, and how you integrated the findings into tailored support plans for clients.

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How do you ensure effective communication with clients and their support teams?

Focus on your communication strategies such as active listening, asking open-ended questions, and maintaining professional rapport. Provide examples of how you've navigated complex situations through effective communication in your previous roles.

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What challenges have you faced while coordinating care for individuals with disabilities?

Share a specific challenge you've encountered and how you addressed it. Emphasize problem-solving skills, adaptability, and your commitment to advocating for the needs of your clients.

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How do you stay organized while managing multiple client cases?

Discuss your organizational techniques, such as using digital tools or time management strategies. Be prepared to provide examples of how you've handled competing responsibilities in previous roles to ensure timely and accurate support.

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What is your approach to working with interdisciplinary teams?

Illustrate your collaborative skills by discussing how you've worked with different professionals in the past. Stress the importance of understanding each team member's role and how you integrate their insights into comprehensive care for clients.

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How do you handle sensitive information regarding client health and wellbeing?

Highlight your adherence to confidentiality and ethical practices. Explain how you ensure client privacy is protected while effectively communicating necessary information to the appropriate stakeholders.

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Can you give examples of culturally sensitive care you have provided?

Discuss specific experiences where you recognized cultural differences in client care. Emphasize your commitment to adapting your approach to meet diverse client needs and fostering an inclusive environment.

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How do you prioritize tasks in a fast-paced work environment?

Talk about your prioritization process, perhaps involving a method like the Eisenhower Box or prioritizing urgent client needs. Provide an example from your experience where this method proved effective.

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What motivates you to work in the social services field?

Share your personal passion for helping others, any specific experiences that inspired you, and how those drive your dedication to this role. Authenticity in your reasons will resonate well with interviewers.

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How would you respond to an incident involving a client while providing services?

Explain your understanding of being a mandated reporter and how you ensure proper documentation and reporting of incidents. Discuss your commitment to client safety and welfare and your protocol for ensuring compliance with policies.

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MATCH
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, hybrid
DATE POSTED
December 2, 2024

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