Account Manager

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify.

Account Manager

We're looking for a new Account Manager to join our team in London. You'll be managing relationships with Adyen's existing international clients who are based the UK & Ireland. There is no new business, however upselling of Adyen's products and services is a key part of the role. We are looking for a strategic thinker with a hands-on mentality; someone who is eager to help the world's biggest brands grow while changing an industry.

What you'll do

• Be the main point of contact and adviser for your merchants;
• Power the growth of your merchants in multiple channels, through proactive advisory in Adyen's products and services as well as the international payments landscape;
• Work closely with the other Adyen offices around the globe as well as the technical and sales teams to develop new features for merchants based on merchant needs and to help you build strong relationships with your merchants;
• Manage time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision.

Who you are

• A born networker with high energy, self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills;
• A competent communicator and team player with strong technical understanding;
• You have a minimum of 10+ years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role. Experience in the payments industry from the merchant side is a definite plus;
• Fluent in English on a professional level.

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don't be afraid to let us know if you need more flexibility.