Accounts Receivable Representative

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The Accounts Receivable Representative will be responsible for financial customer services for EBSCO Information Services accounts. Responsibilities include collections, cash management, posting payments, balancing, reconciliations, customized reporting and maintaining customer master records related to billing, invoicing, and tax.

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  This team member will join collaborative efforts with EBSCO offices around the world via phone and email to fulfill business needs related to accounting and budgeting.
• The ideal team member will exhibit excellent data entry and computer skills, superior open communication, and people skills. The team member must possess the ability to analyze complex information and use common sense and logic together with training and experience to take a disciplined, fact-based approach to making decisions.
• This team member must have a positive attitude, be customer-focused, adapt quickly and pleasantly to change, challenge self and others to improve continuously, and will work well under pressure in a team environment. This person must be organized and have the ability to deliver results in a complex, fast-changing environment.
• All EBSCO team members are expected to be professional, collaborative, respectful, and trustworthy.
• Due to the COVID pandemic, all EBSCO team members are required to be flexible as it relates to their working environment. Team members may be asked to work remotely or within the office by their leadership team.

Basic Qualifications:

• HS diploma or equivalent
• 2 years experience in accounts receivable or accounting
• 2 years experience using Microsoft Excel
• Familiarity with Microsoft Outlook and Word or similar applications
• Must have access to high-speed internet at home due to the potential remote setting of this position

Preferred Qualifications:

• Experience in business-to-business collections, payment processing, payment posting or customer service
• Experience using SAP accounting software
• Experience with multiple currencies and exchange rates
• High school, college, or other courses in accounting or finance
• Spanish language skills
• French language skills

Target Annual Salary Range: $32,050- $45,785. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.