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Job details

Part-Time Sales Associate (Taylor, MI)

This position is located at:

23135 Ecorse, Taylor, Michigan 48180

SUMMARY
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store
management team.

Be steadfast in Great Lakes Ace Hardware’s Mission, Vision, and Core Values working to live the core values every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):

Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists.

Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.

Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.

Displays and maintains merchandise on end caps, shelves, counters or tables following company plan‐ogram, building displays when necessary to attract customers and promote sales within specified
guidelines by your management team.

Maintains on‐hand integrity through inventory adjustment reports including; cycle count, negative onhand. Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.

Maintains familiarity with new products and ad merchandise.

Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.

Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.

Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.

Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.

ADDITIONAL DUTIES AND RESPONSIBILITIES
Assists with color matching and mixing paint

Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.

Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.

Adhere to all company policies.

Participates in periodic team meetings.

A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.

RELATIONSHIPS
Communicates with all members of store management, store supervisors, store associates, and the Support Center personnel as necessary. Maintains outstanding customer satisfaction.

TECHNOLOGY
Use of computer, computer keyboard, mouse, RF Gun, Google Drive, AceNet, Epicor (point of sale system) and email.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
Six months related experience and/or training preferred.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions,
and procedure manuals. Ability to write routine reports and correspondence and speak effectively with
customers or associates of the organization. Ability to understand and respond to verbal instructions or
questions.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The employee frequently is required to climb
ladders and stand and reach with hands and arms. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.
 

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

Compensation Details:

$12.50 Per Hour

For a full list of benefits and open positions, please visit us at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/

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Equal Opportunity Employer
Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Average salary estimate

$26000 / YEARLY (est.)
min
max
$26000K
$26000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part-Time Sales Associate (Taylor, MI), Ace Hardware

Join the heart of retail at Great Lakes Ace Hardware in Taylor, MI as a Part-Time Sales Associate! Here, customer service isn't just a buzzword; it's a commitment. You’ll be the friendly face greeting customers, helping them locate merchandise, and ensuring they have the best shopping experience. By employing the S.A.L.E.S. process, you'll assist customers in finding everything they need while also completing essential paperwork and maintaining a well-organized store. Your role is pivotal in displaying merchandise following company guidelines and ensuring inventory accuracy. You'll be actively participating in the store's vibrant community by talking to customers about Ace Rewards and assisting them with various services, from paint mixing to key cutting. Plus, you’ll get to operate the cash register, engaging customers and thanking them for shopping with us. If you enjoy working with people, have a knack for communication, and can thrive in a flexible work environment that includes weekends, then this is the perfect opportunity for you. Become a vital part of our team where your efforts directly contribute to our mission of serving our community with excellence. Start your journey with us today and get ready to be part of something special at Great Lakes Ace Hardware!

Frequently Asked Questions (FAQs) for Part-Time Sales Associate (Taylor, MI) Role at Ace Hardware
What are the main responsibilities of a Part-Time Sales Associate at Great Lakes Ace Hardware?

As a Part-Time Sales Associate at Great Lakes Ace Hardware, your primary responsibilities include providing outstanding customer service, greeting customers, answering their questions about merchandise, and helping them locate products. You also complete essential paperwork accurately, manage inventory, and maintain appealing merchandise displays. Additionally, you engage with customers about the benefits of Ace Rewards and assist with various in-store services. Your role is crucial in ensuring a smooth shopping experience.

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What qualifications do you need to apply for the Part-Time Sales Associate position at Great Lakes Ace Hardware?

To be considered for the Part-Time Sales Associate position at Great Lakes Ace Hardware, it's preferred to have at least six months of related experience or training. Candidates should possess excellent communication skills, a basic understanding of math, and the ability to engage effectively with both customers and team members. A willingness to learn about new products and services is also vital to succeed in this role.

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What does the work environment look like for a Part-Time Sales Associate at Great Lakes Ace Hardware?

The work environment for a Part-Time Sales Associate at Great Lakes Ace Hardware is dynamic and customer-focused. You'll engage with customers regularly and work in a team-oriented setting. The store has a moderate noise level, and you might occasionally encounter moving mechanical parts or outdoor weather conditions. Flexibility is key, as shifts include evenings and weekends, ensuring you are part of the bustling retail atmosphere.

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How does the Part-Time Sales Associate at Great Lakes Ace Hardware engage with customers?

At Great Lakes Ace Hardware, the Part-Time Sales Associate actively engages with customers by greeting them warmly, answering inquiries, and guiding them to the products they need. Utilizing the S.A.L.E.S. process, you ensure every shopper feels valued and informed about their choices. It's all about creating a friendly, inviting environment where customers feel comfortable seeking assistance and advice.

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What is the pay rate for a Part-Time Sales Associate at Great Lakes Ace Hardware?

The pay rate for a Part-Time Sales Associate at Great Lakes Ace Hardware is $12.50 per hour. This competitive rate reflects the importance of your role in delivering excellent service and supporting the team. Alongside attractive hourly wages, Great Lakes Ace Hardware offers various employee benefits, which you can learn more about during the application process.

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Common Interview Questions for Part-Time Sales Associate (Taylor, MI)
Can you describe a time when you provided excellent customer service?

In your response, highlight a specific situation where you anticipated a customer's needs and went above and beyond to assist them, demonstrating your ability to put customer satisfaction first—an essential trait for a Part-Time Sales Associate.

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How would you handle a difficult customer?

Stay calm and patient. Explain how you would listen to their concerns, empathize with their situation, and seek a resolution that satisfies them while adhering to company policies—showing your ability to handle challenges gracefully.

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What do you know about Great Lakes Ace Hardware?

Research the company's history, mission, and values. When answering, convey your admiration for their community impact and commitment to customer service, demonstrating your enthusiasm to contribute to the team.

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How do you prioritize your tasks during busy shifts?

Discuss your organizational skills, explaining how you would focus on customer needs first, tackling immediate tasks like stocking shelves or assisting customers while keeping a lookout for other responsibilities—showing your multi-tasking abilities.

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What skills do you believe are essential for a Part-Time Sales Associate?

Highlight customer service, communication, problem-solving, and teamwork as key skills. Elaborate on how these skills would help you succeed in providing customer satisfaction and supporting the sales team.

Join Rise to see the full answer
Describe how you would approach a customer who needs help but seems unsure.

Explain how you would gently approach the customer, asking open-ended questions to understand their needs better. Show empathy and a willingness to guide them through their shopping experience, which is crucial for a Sales Associate.

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How do you stay motivated during repetitive tasks?

Share personal strategies to keep yourself engaged, such as setting small goals or using the time to enhance your product knowledge. This will illustrate your commitment to continuous improvement even in routine tasks.

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If you're unaware of a product's location, what do you do?

Explain how you would confidently approach a colleague or check the store's inventory system. Emphasize that it's essential to find the answer for the customer while also learning for future reference—this shows teamwork and a proactive attitude.

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Why do you want to work at Great Lakes Ace Hardware?

Focus on your passion for customer service and familiarity with the brand. Mention how you resonate with their core values and your interest in helping local customers succeed in their projects, further aligning your goals with theirs.

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What do you find most rewarding about being a sales associate?

Discuss the fulfillment of helping customers achieve their goals, whether finding the right product or offering expert advice, which showcases your dedication to customer satisfaction—an essential quality for any Sales Associate.

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Part-time, on-site
DATE POSTED
April 21, 2025

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