Associate Cloud Operations Engineer (Linux Administration+ AWS + Any Monitoring tools) - job 1 of 2

As an Associate Cloud Operations Engineer at Acquia, your main responsibilities include managing cloud infrastructure, maintaining AWS services like EC2 and S3, participating in incident response, documenting cloud setups, maintaining Linux systems, and supporting user account management. You'll also assist in deploying web applications and collaborate with development teams to ensure optimal performance.

To excel as an Associate Cloud Operations Engineer at Acquia, you should have foundational knowledge of AWS services, Linux system administration, and web application architecture. Strong problem-solving skills, effective communication, attention to detail, and a collaborative mindset are also essential to succeed in this role.

At Acquia, we prioritize your growth and development as an Associate Cloud Operations Engineer. You will have opportunities to pursue relevant training and certifications, including the AWS Certified Cloud Practitioner and Linux certifications. Additionally, you'll receive mentorship from senior team members to enhance your skills and industry knowledge.

As an Associate Cloud Operations Engineer at Acquia, you will have a flexible work schedule in line with US hours, working either from 5:30 PM to 2:30 AM or from 12:30 AM to 9:30 AM IST. Your weekly time off will be either Friday-Saturday or Sunday-Monday, allowing for a balanced workload.

Acquia offers a comprehensive benefits package for Associate Cloud Operations Engineers, including competitive healthcare coverage, wellness programs, generous paid time off, parental leave, and employee recognition programs. Our goal is to support the health and well-being of our employees and their families.

In responding, highlight your familiarity with key AWS services like EC2, S3, RDS, and VPC. Discuss specific projects or tasks where you've utilized these services, focusing on how you managed and maintained them for optimal performance.

To answer this, narrate a relevant experience where you identified and solved a technical issue in a cloud setting. Highlight your problem-solving approach, the tools you utilized, and the impact your solution had on the cloud infrastructure.

Explain your understanding of security best practices, such as applying security patches, configuring firewalls, and monitoring logs. Illustrate your past experiences applying these methods to secure Linux systems effectively.

Share your experience with monitoring tools like AWS CloudWatch or others relevant to cloud operations. Discuss how these tools helped you in proactive system monitoring, performance analysis, and incident response.

Highlight the importance of documentation in your workflow. Discuss your methods for creating clear and concise documentation for cloud configurations and procedures, ensuring that it's accessible and understandable for the team.

Talk about your communication style and tools you prefer for collaboration. Emphasize the importance of active listening, clarity, and openness, and provide an example of how effective communication led to a successful project outcome.

Reflect on a significant technical challenge you've dealt with and outline the steps you took to diagnose and resolve the problem. Illustrate your analytical thinking and persistence in finding a solution.

Discuss your commitment to continuous learning by following industry blogs, participating in webinars, and pursuing certifications relevant to cloud technologies and Linux administration. Mention any professional communities you engage with for knowledge sharing.

Explain that effective incident response is crucial for minimizing downtime and maintaining service reliability in cloud operations. Discuss how you prioritize swift action and a clear escalation path in your response strategy.

When answering this, convey your enthusiasm for Acquia's mission and its commitment to empowering brands through digital experiences. Share how Acquia's focus on innovation aligns with your career goals and desire to be part of a collaborative team.