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HR Manager- Bilingual in Mandarin

Company Description

America Chung Nam is the world’s largest exporter of recovered paper in the US and a leading exporter in Europe and Asia. We have been consistently recognized as the top American exporter to China since 2001. America Chung Nam was founded in 1990 and is based in City of Industry, California with additional offices in New Jersey, the United Kingdom, the Netherlands, Japan, South Korea, and China.

Job Description

  • Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed.
  • Plan the Company Outing and Annual Party
  • Prepares budget of human resources and administration operations
  • Support with special projects as needed

Qualifications

  • Bachelor’s degree in Human Resources or related field; or HR certification from an accredited program/college
  • Fluent Chinese Mandarin required.
  • 7 years+ of progressive full-cycle HR experience
  • To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
  • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
  • Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
  • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Manager- Bilingual in Mandarin, Admin Service, Inc.

Are you a dynamic HR Manager who’s bilingual in Mandarin and love working in a fast-paced environment? At America Chung Nam, we're not just the world’s largest exporter of recovered paper; we're a tight-knit team that thrives on innovation and collaboration. Located in the vibrant City of Industry, California, this role is designed for someone who is ready to take on the challenge of enhancing our human resources practices and making a significant impact. You’ll be diving deep into employee relations, updating job descriptions, and enhancing our recruitment processes to build a stellar workforce. As our HR Manager, you’ll lead training and orientation programs, and take the reins on maintaining employee benefits programs. You will play a pivotal role in ensuring compliance with all HR-related federal and state regulations while preparing management guidelines and maintaining essential human resource records. Your ability to problem-solve and communicate effectively will help you thrive here. With a focus on collaboration, you'll also contribute to annual company events and special projects, keeping our culture vibrant and engaging. Bring your expertise and help us continue our legacy of excellence while paving the way for our future!

Frequently Asked Questions (FAQs) for HR Manager- Bilingual in Mandarin Role at Admin Service, Inc.
What are the main responsibilities of the HR Manager at America Chung Nam?

The HR Manager at America Chung Nam will be responsible for maintaining organizational human resources by planning, implementing, and evaluating employee relations policies and programs. They update job descriptions, manage recruitment processes, conduct training programs, and ensure legal compliance while addressing employee grievances and performance appraisals.

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What qualifications are needed for the HR Manager position at America Chung Nam?

To be considered for the HR Manager position at America Chung Nam, candidates must have a Bachelor’s degree in Human Resources or a related field, or HR certification from an accredited college. Additionally, fluency in Chinese Mandarin is required, along with over 7 years of progressive full-cycle HR experience.

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What skills are essential for an HR Manager at America Chung Nam?

An HR Manager at America Chung Nam should possess strong problem-solving abilities, excellent interpersonal and communication skills, both oral and written, and effective planning and organizing capabilities. These skills are critical for maintaining confidentiality, managing employee relations, and conducting successful HR operations.

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What is the work environment like for the HR Manager at America Chung Nam?

The work environment for the HR Manager at America Chung Nam is collaborative and dynamic, typically involving interactions with various teams and departments. You’ll have the chance to enhance the company culture through organizing company outings and developing employee training programs, making it a fulfilling and engaging place to work.

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How does the HR Manager at America Chung Nam support employee growth?

The HR Manager at America Chung Nam supports employee growth by establishing and conducting comprehensive orientation and training programs. They also gather feedback through exit interviews, ensuring that the HR policies foster an environment where employees can thrive and develop their careers.

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Common Interview Questions for HR Manager- Bilingual in Mandarin
Can you describe your experience with full-cycle HR processes?

When answering this question, outline your specific experiences that include recruitment, onboarding, training, performance management, and employee relations. Provide examples of how you successfully managed each function and the impact it had on the organization.

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How do you handle employee grievances?

Discuss your approach to resolving grievances, such as conducting meetings, listening actively, and providing fair solutions. Highlight the importance of maintaining confidentiality and following company policies to address grievances effectively.

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What strategies do you use for employee engagement?

Share specific strategies that focus on communication, recognition, and involvement in company activities. You might mention how you plan team-building events, create feedback mechanisms, or implement recognition programs to foster engagement.

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Could you provide an example of a time you managed a difficult employee situation?

Be prepared to narrate a particular situation where you faced a challenging employee issue. Explain the steps you took to resolve it, emphasizing skills like mediation, communication, and problem-solving to demonstrate your capabilities.

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What is your experience with HR compliance and conducting investigations?

Discuss your familiarity with federal and state HR regulations and share examples of how you've ensured compliance in previous roles. Talk about any investigations you've conducted and how you maintained records and documentation.

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How do you approach creating employee training programs?

Explain your process of assessing training needs, designing the curriculum, and evaluating the effectiveness of training programs. Mention any specific tools or methodologies you prefer to use in the development of these programs.

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What human resource metrics do you think are most important?

In your response, discuss metrics that align with organizational goals, such as employee turnover rates, time-to-fill positions, and employee satisfaction scores. Mention how these metrics can inform HR strategies and initiatives.

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How do you stay updated on HR trends and legal changes?

Detail the resources you use, such as industry publications, HR workshops, webinars, and professional associations. Highlight your commitment to continuing education and how you apply new knowledge in your HR practice.

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What role does technology play in your HR management approach?

Discuss the HR software and tools you have used to streamline processes such as recruiting, employee management, and performance tracking. Explain how technology enhances efficiency and data management in HR functions.

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How do you balance the needs of the company with those of employees?

Explain your philosophy on creating win-win situations, where you align employee welfare initiatives with the company's strategic goals. Truly showcase empathy while emphasizing business acumen in your response.

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AdminService is a group of administrative professionals dedicated to helping other organizations. Our collective knowledge and extensive experience is available to your business, school or organization as support for your administrative staff. We ...

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Full-time, on-site
DATE POSTED
April 16, 2025

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