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Director - HR Business Partner (Sales)

ADP is hiring a Director - HR Business Partner (Sales).• Do you thrive in a results-driven and dynamic atmosphere where associate success, achievement, collaboration, and agility are recognized and highly valued?• Are you ready to join a company offering career advancement opportunities throughout your career journey?• Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you. Read on and decide for yourself.As an HR Business Partner supporting our Sales organization, you will collaborate with our extended HR team and business leaders to refine, lead, and deliver our team and talent strategy. You will use your leadership and HR expertise to introduce and drive HR programs, practices, and policies aligned to ADP's culture that drive key business results. You will join a stellar HR team at a global Fortune 250 company leading the way in all things HR -- and grow your career and job satisfaction in the process.A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos.Ready to #MakeYourMark? Apply now!To learn more about Human Resources at ADP, visit:https://jobs.adp.com/teams-roles/human-resources/WHAT YOU'LL DO: ResponsibilitiesWhat you can expect on a typical day: Working with the business leaders and centers of excellence, you are a collaborating/partnering on:• Client & Business Support: You will deliver and implement sustainable HR Solutions to the Sales organization. You will understand the business vision, values, strategy, and drivers and create a productive partnership to deliver sustainable HR solutions. You will support Sales HR and Enterprise HR strategies and ensure effective execution and implementation across your client group. You will also develop site-specific HR strategies to respond to changing business needs.• Leverage Data for Maximum Impact. You will use your analytical skills to leverage data from multiple sources to drive behavior, allocate resources, and effectively improve performance.• Problem Resolution. You will provide counsel and guidance and/or directly handle employee relations situations. You will coach and consult with managers and associates on performance, terminations, sexual harassment, discrimination, etc. – interpreting and complying with all federal and state laws.• Partner Internally. You will partner with Employment Law, Sales Compensation, Total Rewards, Sales Learning, and other groups within ADP to achieve business goals.• Partner closely with aligned Sales Leaders. You will partner with Sales Leaders across the country, as well as those in your local office, to drive enhanced associate engagement and increased retention along with participating in office-based Sales meetings and activities to strengthen the HR partnership.TO SUCCEED IN THIS ROLE: Required Qualifications• This position has a flexible working arrangement (hybrid) - 3 days in the office and 2 days at home, weekly. This position will sit in our Parsippany, NJ office• 10 years+ of HR Business Partner experience (or equivalent), within a large organization• Experience partnering with business leaders to drive results and implement best practice solutions with a pragmatic approach.• Ability to reasonably work across all domestic US time zones.• Proven communication, influencing, coaching and relationship building skills.• Proven change management experience• Strong business acumen• Employee relations experience• Partner closely with Executive leadership• This is an individual contributor role• Travel required: 20% annuallyBONUS POINTS FOR THESE: Preferred Qualifications• Knowledge of current labor and employment laws• Active HR certifications (PHR, SPHR, etc.)• Seasoned experience as an HR Business Partner supporting a sales organization.• Demonstrated ability to facilitate organizational change and to foster linkage between business objectives and human resources activities.• Strong bias for action and keen sense of urgency• Skillful in resolving conflicts quickly and with win-win solutions/outcomesYOU'LL LOVE WORKING HERE BECAUSE YOU CAN:• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.• Balance work and life. Resources and flexibility to integrate your work and your life more easily.• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.What are you waiting for? Apply today!#LI-AJ1#LI-HybridDiversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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What You Should Know About Director - HR Business Partner (Sales), ADP

Join ADP as our new Director - HR Business Partner (Sales) based in Parsippany-Troy Hills, NJ, where your passion for people and strategic HR initiatives will shine! In this exciting role, you will partner with our Sales organization to drive the talent strategy and foster a culture of collaboration and success. You’ll get to work side-by-side with talented leaders to implement sustainable HR solutions tailored to our business needs while keeping culture and values at the forefront. Your analytical skills will be key as you leverage data to influence performances positively and enhance engagement among associates. At ADP, we proudly cultivate an inclusive environment that values diversity and belonging, and we recognize that our people are our greatest asset. If you thrive in a dynamic, results-driven atmosphere and are ready to champion HR programs that lead to key business achievements, then this is the perfect opportunity for you! With ADP being recognized as a Best Place to Work, you can expect a workplace that values your individuality and encourages ongoing professional development. Together, we’ll foster an engaged workforce that drives ADP forward, helping people across the globe get paid on time and accurately. Ready to step up and make your mark? Come join us and see what we can achieve together!

Frequently Asked Questions (FAQs) for Director - HR Business Partner (Sales) Role at ADP
What are the main responsibilities of a Director - HR Business Partner (Sales) at ADP?

As the Director - HR Business Partner (Sales) at ADP, one of your key responsibilities will be to partner with business leaders and the HR team to develop and execute HR strategies tailored to support the Sales organization. You'll be delivering sustainable HR solutions, leveraging data to drive performance improvements, and resolving employee relations matters. Collaborating with various HR functions and supporting executive leadership will also be significant parts of your role.

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What qualifications are needed for the Director - HR Business Partner (Sales) position at ADP?

To qualify for the Director - HR Business Partner (Sales) role at ADP, you should have over 10 years of HR Business Partner experience in a large organization. Proven skills in communication, coaching, and relationship management are essential, along with a strong understanding of business acumen. Familiarity with labor laws and experience in employee relations will provide a competitive edge in this position.

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How does ADP support diversity and inclusion in the workplace as a Director - HR Business Partner (Sales)?

ADP is deeply committed to fostering a diverse and inclusive workplace. As the Director - HR Business Partner (Sales), you will play a crucial role in promoting equity and belonging within the Sales organization. This includes connecting employees with Business Resource Groups and ensuring that HR programs are aligned with principles of diversity, equity, and inclusion. ADP's culture values different perspectives and encourages everyone to contribute to a welcoming environment.

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What is the work environment like for a Director - HR Business Partner (Sales) at ADP?

At ADP, the work environment for a Director - HR Business Partner (Sales) is vibrant and collaborative. This hybrid role allows for flexible work arrangements, with three days in the office to foster teamwork and two days remote to help maintain work-life balance. You'll be joining an innovative team focused on achieving results while creating a supportive atmosphere that celebrates diverse perspectives and professional growth.

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What opportunities for career advancement does ADP provide for a Director - HR Business Partner (Sales)?

ADP offers numerous career advancement opportunities for a Director - HR Business Partner (Sales) and encourages ongoing learning and development. You’ll have access to mentorship programs, continuous training, and development resources to help grow your HR expertise and strategic thinking. Working in the dynamic environment of ADP, you’ll find many paths to elevate your career within a global leader in human resources technology.

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Common Interview Questions for Director - HR Business Partner (Sales)
What strategies would you implement as a Director - HR Business Partner (Sales) to improve employee engagement?

To improve employee engagement as a Director - HR Business Partner (Sales), I would focus on understanding the motivations and preferences of the sales team. Implementing regular feedback loops, recognition programs, and team-building activities would be key. Additionally, involving employees in decision-making processes and ensuring open communication can significantly boost engagement. Using data analytics to track engagement levels and adapting strategies based on feedback will ensure continuous improvement.

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Can you describe a successful change management initiative you led in your previous role?

In my previous role, I led a change management initiative aimed at integrating a new performance management system. This involved gathering input from employees and leadership, clearly communicating the benefits, and providing comprehensive training. By addressing employee concerns and demonstrating how this change would facilitate growth and development, we saw a successful implementation with increased participation in performance reviews.

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How do you ensure compliance with labor laws in HR practices?

To ensure compliance with labor laws in HR practices, I conduct regular audits of HR policies and practices, staying updated on changes in legislation. Training HR staff and management on legal requirements, as well as reviewing employee relations issues as they arise, helps maintain compliance. Collaborating with legal experts when necessary and fostering a culture of transparency ensures that all associate concerns are addressed in accordance with labor laws.

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What’s your approach to conflict resolution within a sales team?

My approach to conflict resolution within a sales team is to first listen to all parties involved, ensuring everyone feels their perspective is heard. I would then facilitate a structured discussion to identify the root cause of the conflict and encourage a collaborative solution. Promoting a win-win outcome that respects the viewpoints of all individuals often leads to more sustainable resolutions and maintains team harmony.

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Describe a time you successfully influenced a business leader's decision.

In a previous role, I successfully influenced a business leader to invest in a new talent development program by presenting data on the benefits of employee upskilling. I shared success stories from similar initiatives and demonstrated potential returns on investment, which helped secure their buy-in. This approach not only strengthened our talent pool but also fostered a culture of learning and growth within the organization.

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How do you measure the success of HR initiatives within the Sales department?

To measure the success of HR initiatives within the Sales department, I rely on a combination of quantitative and qualitative metrics. Employee engagement scores, turnover rates, and performance metrics are essential quantitative measures. Additionally, conducting employee surveys and holding focus groups allows for qualitative feedback. By analyzing these data sources, I can adapt and improve HR strategies to better meet the needs of our sales associates.

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What role does data analytics play in your HR strategy?

Data analytics play a crucial role in my HR strategy as they allow for informed decision-making. By analyzing employee performance, retention rates, and engagement levels, I can identify trends and areas for improvement. This data-driven approach not only helps to tailor HR initiatives more effectively but also allows for transparent reporting on their impact to leadership, thus securing ongoing support for HR programs.

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Can you explain your experience with employee relations and conflict management?

My experience with employee relations and conflict management includes resolving various issues ranging from performance disputes to harassment claims. I emphasize open communication and proactive support for employees in addressing grievances before they escalate. By building trust with associates, I can facilitate discussions that lead to constructive outcomes and ensure compliance with applicable laws and company policies.

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How would you develop a talent acquisition strategy for a Sales organization?

Developing a talent acquisition strategy for a Sales organization involves a deep understanding of business needs and the ideal candidate profile. I would assess current recruiting channels, strengthen employer branding, and leverage data analytics to identify successful sourcing methods. Collaborating with sales leaders to tailor job descriptions and ensure a streamlined interview process would be pivotal in attracting the right candidates to drive organizational success.

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What measures would you take to foster diversity and inclusion within the Sales team?

To foster diversity and inclusion within the Sales team, I would implement targeted recruitment initiatives aimed at diverse candidate pools. Additionally, I would ensure inclusion through diversity training, support employee resource groups, and promote mentorship opportunities for underrepresented groups. Creating metrics to measure diversity and regularly communicating progress to leadership would demonstrate commitment to cultivating an inclusive culture.

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Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work ...

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Full-time, hybrid
DATE POSTED
December 12, 2024

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