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Payroll Specialist (ANZ)

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The role will be supporting the day-to-day payroll services for the assigned region (ANZ) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities. 

 

Roles and Responsibilities:

•    Accurately and timely perform assigned activities in support to the payroll services.
•    Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, leave management and reporting are accurate and delivered within appropriate timeframes and comply with relevant legislation.
•    Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
•    Maintenance of payroll files and records, including regular filing of correspondence and forms, liaison with staff in relation to any payroll matters or queries relating to employee entitlements, liaison with management and the HR office in relation to appointment and termination of employees, leave entitlements and other payroll matters.
•    Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations. 
•    Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
•    Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
•    Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
•    Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues. 
•    Participate on assigned audit-related activities.
•    Support selected simple process improvement initiatives to streamline processes.
•    Assistance with the induction of new staff including detailed briefing on payroll forms and processes. 
•    Keeping knowledge of legislation that affects the payroll up to date by research and subscriptions as well as attendance at various workshops and training seminars 
•    Providing accurate and timely payroll information and reports to stakeholders as needed 
•    Monitor and respond to Employee Centre support requests as it pertains to Payroll Services

Qualifications

Minimum Requirements: 
-    Bachelor’s Degree or at least 3 years of relevant work experience to Payroll
-    Must have experience in processing assigned region (ANZ) payroll, exposure to end-to-end payroll processing is preferred
-    Intermediate proficiency in MS Office tools  
-    Basic knowledge and understanding of HR processes and procedures 
-    Must have experience in a high-volume/high-headcount payroll processing
-    Experience in using Empower/ Easy Pay, ADP, Globalview, Celegro and Workday or other Payroll Systems 
-    Experience in Oracle System is a plus
-    Excellent English communication skills (written and verbal)

Attributes: 
-    Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) 
-    Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service) 
-    Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication) 
-    Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) 

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

 

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Payroll Specialist (ANZ), AECOM

Are you ready to jump into an exciting and impactful career as a Payroll Specialist at AECOM in Taguig City, Philippines? At AECOM, we believe that great talent drives incredible outcomes. As a Payroll Specialist focused on the Australia and New Zealand (ANZ) region, you'll play a vital role in ensuring that payroll systems are accurate, timely, and compliant with local legislation. You'll manage various payroll processes, including salary disbursement and leave management, while providing administrative support alongside a dynamic team. Your day-to-day tasks will include maintaining payroll files, resolving payroll queries for employees, and ensuring that payroll activities are executed flawlessly according to service-level agreements. We pride ourselves on attention to detail, and as part of our team, you'll help enhance our processes while actively participating in projects meant to streamline payroll procedures. Additionally, you'll keep your knowledge of current legislation up to date, ensuring that we not only meet but exceed compliance standards. This role is perfect for someone who thrives in a collaborative environment, enjoys resolving challenges, and is passionate about providing excellent service. Plus, AECOM offers flexible working options that allow you the freedom to grow in a world of opportunity. Join us and make a lasting contribution while developing your career and enjoying the journey along the way!

Frequently Asked Questions (FAQs) for Payroll Specialist (ANZ) Role at AECOM
What are the key responsibilities of a Payroll Specialist at AECOM?

As a Payroll Specialist at AECOM, your primary responsibilities will include processing payroll activities for the ANZ region, ensuring compliance with various regulations and service-level agreements, managing leave entitlements, and providing accurate payroll reporting. You will liaise with employees to address any payroll-related queries, maintaining meticulous payroll records and improving processes wherever possible.

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What qualifications are needed to be a Payroll Specialist at AECOM?

To qualify for the Payroll Specialist role at AECOM, candidates should possess a Bachelor’s degree or have at least three years of relevant payroll experience, particularly in processing payroll for the ANZ region. Familiarity with high-volume payroll systems, intermediate MS Office skills, and knowledge of HR processes are essential. Experience with payroll systems like Empower, Easy Pay, or Workday is also preferable.

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What skills are essential for a Payroll Specialist at AECOM?

Essential skills for the Payroll Specialist position at AECOM include strong attention to detail, excellent communication skills, and a customer-focused approach. The ability to problem-solve and effectively resolve payroll concerns is also critical. Being thorough and organized will help in maintaining compliance and enhancing the overall payroll process.

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What is the work environment like for a Payroll Specialist at AECOM?

Working as a Payroll Specialist at AECOM means being part of a collaborative and supportive environment. With flexible working options, you can balance in-office responsibilities with remote work while staying engaged with a diverse team of professionals. The culture encourages innovation and integrity, making it a great place to grow your career.

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How can a Payroll Specialist contribute to AECOM's goals?

As a Payroll Specialist at AECOM, you contribute to the company’s goals by ensuring that payroll processes run smoothly and comply with all necessary regulations. Your role is pivotal in fostering employee satisfaction by delivering timely and accurate payroll, which in turn leads to a more engaged workforce, helping AECOM achieve its mission of delivering a better world.

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Common Interview Questions for Payroll Specialist (ANZ)
Can you describe your experience with payroll processing?

In answering this question, highlight specific experiences you have related to payroll processing, especially within the ANZ region. Discuss your familiarity with various payroll systems you've used and the types of payroll activities you have managed, such as salary disbursement, leave management, and compliance tasks.

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How do you ensure accuracy in your payroll processing?

To ensure accuracy, I employ several strategies. These include thorough checks at each stage of processing, maintaining organized records, and utilizing payroll software effectively. I also stay updated on legislation changes to prevent any compliance issues that may affect payroll accuracy.

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What methods do you use to handle payroll discrepancies?

When faced with payroll discrepancies, I follow a structured approach: first, I investigate the issue by reviewing relevant documents and communication. Then, I engage with affected employees or HR to clarify the situation and implement a solution, keeping everyone informed throughout the process to prevent future issues.

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How do you stay current with payroll regulations and laws?

Staying current with payroll regulations is crucial, so I regularly attend workshops, subscribe to industry newsletters, and participate in training seminars. I also engage in online forums and discussions with other payroll professionals to share knowledge and best practices.

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Can you describe a time you improved a payroll process?

When discussing improvements, focus on a particular instance where you identified a bottleneck in payroll processing and suggested a change that streamlined the operation. Describe the steps taken, the challenges faced, and the positive outcome that resulted from your initiative.

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What software tools are you familiar with for payroll processing?

I have experience using various payroll software tools such as Empower, Easy Pay, and Workday. Discuss how you've used these tools to manage payroll tasks efficiently and how they have improved your overall payroll accuracy and productivity.

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How would you handle a challenging employee inquiry regarding payroll?

In handling a challenging employee inquiry, I would approach the situation with empathy and understanding. I would listen carefully to the employee's concerns, ensuring that I gather all necessary information before providing a clear and accurate explanation or solution.

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Why do you want to work for AECOM as a Payroll Specialist?

When answering this question, express your admiration for AECOM's commitment to delivering better outcomes for communities through infrastructure services. Share your enthusiasm for being part of a larger mission and your interest in contributing your skills to enhance payroll processes within such a reputable company.

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How do you prioritize your tasks when managing payroll deadlines?

To prioritize tasks effectively, I assess deadlines and the complexity of each task. I create a prioritized to-do list that helps me manage my time efficiently. I also communicate proactively with team members regarding any dependencies that may impact payroll timelines.

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What do you think are the most important qualities for a successful Payroll Specialist?

Important qualities for a successful Payroll Specialist include attention to detail, strong analytical skills, effective communication, and a customer-oriented mindset. These qualities ensure not only accurate payroll management but also positive relationships with employees and a smooth payroll process.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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Full-time, hybrid
DATE POSTED
January 15, 2025

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