Auditor Night

As an Auditor Night at Boyd Gaming Corporation, your key responsibilities will include auditing Hotel Clerk paperwork, posting room and tax fees, and ensuring the hotel day is closed efficiently. You’ll also collaborate with Hosts to fill available rooms, manage guest requests, and assist the Marketing team with special event reservations.

To apply for the Auditor Night position at Boyd Gaming Corporation, candidates should possess a high school diploma or equivalent, along with a minimum of 6 months of front desk experience. Familiarity with hospitality computer systems, basic office equipment, and the ability to communicate in English are also essential.

Success as an Auditor Night at Boyd Gaming Corporation requires detail-oriented skills, the ability to multitask and work under pressure, experience with money handling, and proficiency in various computer systems including LMS, CMS, and RMS. Strong communication skills with guests and staff are vital for this role.

As an Auditor Night at Boyd Gaming Corporation, you will need to be comfortable operating LMS, CMS, and other property management systems to make informed decisions on guest accommodations and handle operational tasks effectively.

Yes, the Auditor Night position at Boyd Gaming Corporation requires the ability to work flexible shifts, which is crucial in the dynamic environment of the casino and hotel industry.

When asked how to prioritize tasks during a busy night shift, you should emphasize being proactive, multitasking effectively, and using your organizational skills to manage time well, ensuring that guest services are not compromised.

Discuss any experience you have with hotel management systems like LMS or CMS, highlighting your ability to quickly learn and adapt to new technologies, which is crucial for efficiency in the Auditor Night role.

Explain your approach to handling guest complaints with empathy and efficiency, ensuring you listen carefully to their concerns and resolve issues promptly while maintaining a positive attitude.

Talk about your attention to detail and methodical approach to auditing, along with strategies like double-checking entries and cross-referencing records, to maintain accuracy when closing the hotel day.

Highlight your understanding of local gaming regulations and emphasize your willingness to stay updated through required training and certifications, ensuring compliance is maintained in your daily responsibilities.

Discuss how collaboration is essential, mentioning your experience working with various departments like Marketing and Food & Beverage to ensure all guest requests are met and operations run smoothly.

Express that attention to detail is crucial for an Auditor Night. It influences the accuracy of financial reports and enhances the overall guest experience, directly impacting the hotel's reputation and success.

Share a specific example where you caught a discrepancy, explaining your process for investigation and resolution, demonstrating your analytical skills and attention to detail relevant to the Auditor Night position.

Outline a structured approach for training, focusing first on the core responsibilities, gradually introducing tools and technologies while ensuring they feel comfortable in applying their knowledge in real-time situations.

Share your enthusiasm for the fast-paced and dynamic nature of working in a casino and hotel, emphasizing how it keeps you engaged and motivated to provide exceptional service to guests.