Leasing Agent

As a Leasing Agent at Aerotek, your responsibilities include conducting tours of apartment units for prospective tenants, maintaining a strong closing ratio, and assisting qualified applicants with their move-in paperwork. You will ensure that the leasing office and common areas are clean and welcoming, process tenant service requests promptly, and provide detailed information to tenants and prospects who call in with inquiries.

To become a Leasing Agent at Aerotek, strong sales and customer service skills are essential. You should possess excellent communication and interpersonal skills, along with an eye for detail and strong organizational skills. Previous leasing or property management experience is a plus, though not required, as a positive attitude and willingness to learn are equally important.

The pay range for the Leasing Agent position at Aerotek is between $20.00 and $25.00 per hour. This competitive pay is complemented by a comprehensive benefits package that includes medical, dental, vision, retirement plans, and more, ensuring that you are well taken care of as you pursue your career goals.

As a Leasing Agent at Aerotek, you will work from Tuesday to Saturday, between the hours of 8 AM and 5 PM. This schedule allows for a healthy work-life balance while still providing ample opportunity to interact with current and prospective tenants during peak leasing hours.

At Aerotek, the workplace environment for a Leasing Agent is fully onsite in Sioux Falls, SD. You will be part of a dynamic team focused on creating a welcoming atmosphere for tenants and their families, making it a great place to build relationships and grow professionally.

In handling a difficult tenant complaint, it's essential to listen actively and empathize with their concerns. I would assure them that their issue will be addressed promptly and guide them through the steps we will take. Communication is key, and following up to provide resolution or updates builds trust and demonstrates our commitment to service.

Absolutely! In a previous role, I had a prospective tenant who was very unsure about moving. I focused on understanding her needs and concerns, highlighted the unique features of the property that suited her lifestyle, and followed up with personalized communication. In the end, I successfully closed the lease and built a lasting relationship.

To maintain a strong closing ratio, I focus on understanding the prospect's needs by asking open-ended questions and actively listening. I also leverage upselling techniques, highlighting the unique benefits of the property and creating a sense of urgency. Consistent follow-up communication is crucial to keep the prospect engaged.

I prioritize my tasks by assessing urgent tenant requests, scheduled tours, and administrative paperwork. By creating a daily plan and keeping an organized schedule, I ensure that I can effectively manage my time while providing exceptional service and attention to all prospective and current tenants.

The most important quality for a successful Leasing Agent is excellent communication skills. It's vital to convey information clearly and effectively while also actively listening to tenants. Building rapport and trust with prospective tenants is key to closing deals and providing outstanding service.

In competitive leasing situations, I highlight the unique features of our property while understanding what potential tenants are seeking. I focus on building relationships, sharing promotions or incentives, and ensuring the leasing process is smooth and welcoming to outshine competitors.

I have participated in various aspects of the move-in process, including preparing move-in packets, advising tenants on necessary steps, and walking them through their documentation. My goal is to ensure they feel supported during this transition and that the experience is seamless and stress-free.

To stay organized with multiple tenant requests, I utilize a combination of digital and physical tools. I maintain a detailed spreadsheet for tasks and deadlines, use reminders on my phone, and regularly check in with tenants to ensure nothing falls through the cracks.

In a previous role, I exceeded my quarterly leasing target by 30%. I achieved this by enhancing my marketing strategies, promoting special events at the property, and engaging effectively with prospects. My proactive communication helped in nurturing relationships, significantly boosting our closings.

To ensure compliance with leasing regulations, I stay up-to-date on local laws and company policies. I regularly participate in training sessions and conduct reviews of our processes to ensure they align with regulations, ultimately fostering transparency and trust with tenants.