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Associate Lead, Fraud Operations Performance
Affirm is reinventing credit to make it transparent and user-friendly. They are looking for a skilled Associate Lead to manage their Fraud Operations Case Review Team in a rapidly growing environment.
Skills
- Fraud Operations experience
- People management
- Quality Assurance
- Effective communication
- Interpersonal skills
Responsibilities
- Supervise and develop the FrOps Case Review Team members
- Utilize quality monitoring data for performance tracking
- Establish performance metrics and reporting
- Analyze performance activities and provide feedback
- Identify training deficiencies and report on performance gaps
- Lead communication with operational leaders and external teams
- Develop action plans for operational improvements
Benefits
- 100% subsidized medical coverage
- Flexible Spending Wallets
- Competitive vacation and holiday schedules
- Employee stock purchase plan
To read the complete job description, please click on the ‘Apply’ button
Affirm Glassdoor Company Review
Max Levchin
3.7
Affirm DE&I Review
4.3
CEO of Affirm
Approve of CEO
By
Affirm
Deliver honest financial products that improve lives.
119 jobsMATCH
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$89,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 1, 2024
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