Configuration Technician-2nd Shift

As a Configuration Technician at AHEAD, you will be responsible for building and configuring computer servers, troubleshooting hardware issues, installing and configuring operating systems like Windows and Linux, and following specific platform documentation to ensure proper software application to hardware systems. Your role plays a critical part in supporting our digital transformation initiatives.

To apply for the Configuration Technician position at AHEAD, you should have one to two years of experience in a manufacturing environment, familiarity with server and networking equipment, and a strong attention to detail. A high school diploma is preferred, along with experience in various operating systems, particularly Linux.

The Configuration Technician position at AHEAD is for the 2nd shift, which runs from 3:30 PM CST to midnight CST, Monday through Friday. This allows for a dynamic work environment and the opportunity to contribute to our projects during the evening hours.

Yes, the Configuration Technician role at AHEAD requires physical stamina. You should be able to lift 50+ pounds repeatedly and work on your feet for eight or more hours a day, making it essential to be in good physical condition to meet the demands of the job.

AHEAD offers a comprehensive benefits package for its Configuration Technicians, including medical, dental, and vision insurance, a 401(k) plan, paid company holidays, paid time off, and paid parental and caregiver leave, ensuring that you are well-supported in both your professional and personal life.

At AHEAD, we prioritize creating a culture of belonging and actively support diversity and inclusion through initiatives like Moving Women AHEAD and RISE AHEAD. We value all perspectives and strive to create empowering spaces for our employees to voice their ideas and experiences, further enriching our workplace culture.

To succeed as a Configuration Technician at AHEAD, you need a variety of skills, including the ability to build and configure computer servers, troubleshoot hardware effectively, and have basic knowledge of operating systems such as Windows and Linux. Strong communication skills and the ability to work well under pressure are also critical for success in this role.

To troubleshoot hardware issues effectively, I first gather relevant data about the problem, including error messages and system logs. I then isolate the hardware components by running tests on each one, checking connections, and ensuring power supply. Using methodical problem-solving techniques allows me to identify the root cause and implement a solution efficiently.

In my previous roles, I have installed and configured multiple operating systems, including both Windows and Linux. I approach installation systematically by preparing the environment, customizing settings as per requirement, and ensuring that all drivers are correctly installed. I also run post-installation checks to confirm the system’s functionality.

To meet deadlines effectively, I break down larger tasks into manageable parts and prioritize them according to urgency and importance. I maintain a clear timeline and keep the lines of communication open with my team to address any potential issues that could cause delays. Being organized and proactive helps me stay on track.

In a fast-paced environment, I prioritize tasks by evaluating their impact on overall goals and deadlines. I often use a priority matrix to determine what is urgent and important, allowing me to focus on immediate needs first while also keeping an eye on long-term objectives. Flexibility is key, so I'm ready to shift my focus as necessary.

I have hands-on experience configuring network switches, where I manage settings like VLANs and IP addresses. I follow best practices for network topologies and security measures to ensure efficient data flow. I understand the critical role switches play in network performance, and I keep up with the latest trends and configurations to enhance reliability.

To communicate effectively with my team, I utilize active listening to ensure I understand their input and feedback. I prefer concise and clear messaging, especially when conveying instructions or status updates. Regular check-ins encourage open dialogue, helping to quickly resolve issues and align our goals.

To maintain quality while under pressure, I focus on process adherence and attention to detail. Taking regular breaks to refresh my mind also helps sustain productivity. I am committed to delivering high-quality work and will communicate with my supervisor if I feel that deadlines might compromise that quality.

I tackle multiple projects by employing a project management tool to keep track of tasks, deadlines, and resources. I allocate specific time slots dedicated to each project while ensuring flexibility for any urgent matters. This not only helps me stay organized but also allows for effective collaboration among team members.

The most challenging aspect of configuring servers is addressing unexpected hardware compatibility issues. I tackle this by maintaining a thorough understanding of the components and always referring to the latest documentation to avoid pitfalls. Continuous learning and hands-on observations help me overcome these challenges.

To stay updated on new technologies, I regularly engage with industry publications, attend webinars, and participate in professional networks. Continuous learning is a priority for me, and I often pursue certifications when possible, as they offer structured knowledge and are great for expanding my skill set in IT.