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HR Generalist/Operations - Seattle

Aircall is a place where voices are valued.


Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.


Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.


Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.


About the role:

As HR Generalist/Operations you'll lead payroll and HR operations across multiple countries, ensuring accuracy, compliance, and exceptional support for our global team. You'll work on exciting projects to enhance systems, streamline workflows, and drive meaningful improvements in HR processes.


Your mission @ Aircall:
  • Manage employee lifecycle processes, including onboarding, probation, and off-boarding.
  • Maintain and update HRIS systems with employee data and support reporting needs.
  • Ensure compliance with labor regulations and company policies across all HR operations.
  • Act as a point of contact for employee queries related to payroll, benefits, and HR policies.
  • Support audits by preparing required documents and records related to HR operations.
  • Manage end-to-end international payroll operations ensuring accurate and timely salary delivery.
  • Work with our payroll provider to ensure payroll processes align with local labor laws, tax regulations, and company policies.
  • Facilitate seamless payroll transitions during onboarding and off-boarding.
  • Maintain accurate employee records while safeguarding sensitive data.


Desirable
  • Experience in multi-country payroll operations
  • Experience with tools like Papaya, Netsuite, Monday.com, and BambooHR.
  • Excellent analytical and problem-solving skills to ensure precision in all payroll operations.
  • Strong organizational skills to manage deadlines across multiple time zones.
  • Exceptional communication skills to work effectively with cross-cultural teams and stakeholders.
  • Fluency in English is required; proficiency in additional regional languages is a plus.


Required qualifications and skills:
  • 3 years of HR experience, or equivalent qualifications.
  • Excellent organizational skills and attention to detail.
  • Proficiency in HRIS tools (e.g., BambooHR or similar).


$70,000 - $90,000 a year
This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.


Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.


We’re creating a place where great people trust one another and thrive together.


People flourish at Aircall and now is the time to be part of the team and the journey we’re on.


Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 


We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  


We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

Aircall Glassdoor Company Review
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CEO of Aircall
Aircall CEO photo
Michael Haske, Olivier Pailhes
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Average salary estimate

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What You Should Know About HR Generalist/Operations - Seattle, Aircall

If you're looking for an exciting opportunity, look no further than the HR Generalist/Operations position at Aircall in Seattle! At Aircall, we believe that every voice matters. With over $220 million in investments and a growing community of 20,000+ customers worldwide, we create technology that enables genuine conversations. As the HR Generalist/Operations, you'll play a critical role in managing our payroll and HR operations across various countries, ensuring everything runs smoothly and compliantly. Your responsibilities include managing the employee lifecycle, maintaining our HRIS systems, and acting as a key point of contact for employee inquiries. You'll also support our payroll processes, ensuring accuracy while navigating local labor laws and regulations. Your knack for organization and communication skills will shine as you collaborate with a diverse, cross-cultural team. We're not just offering a role; we're inviting you to join our dynamic culture and help shape our HR strategies. If you're experienced in multi-country payroll operations and love tackling projects that enhance systems and workflows, we can’t wait to meet you! You'll not only find a cosmic connection here but also an environment that encourages personal and professional growth—come share your voice with us!

Frequently Asked Questions (FAQs) for HR Generalist/Operations - Seattle Role at Aircall
What responsibilities does the HR Generalist/Operations role at Aircall in Seattle include?

The HR Generalist/Operations role at Aircall in Seattle involves managing employee lifecycle processes such as onboarding and off-boarding, overseeing international payroll operations, ensuring compliance with labor regulations, and responding to employee inquiries related to payroll and benefits. Additionally, the role includes maintaining HRIS systems and preparing necessary documentation for audits.

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What qualifications are required for the HR Generalist/Operations position at Aircall?

To qualify for the HR Generalist/Operations position at Aircall, candidates should have at least 3 years of HR experience, strong organizational skills, and proficiency in HRIS tools such as BambooHR. Excellent communication skills and attention to detail are also crucial for effectively managing diverse teams and ensuring payroll accuracy.

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What is the salary range for the HR Generalist/Operations role at Aircall in Seattle?

The HR Generalist/Operations role at Aircall in Seattle offers a competitive salary range of $70,000 to $90,000 annually. This figure is exclusive of equity and additional benefits, and the final salary is determined based on the candidate's skills, qualifications, and experience.

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What unique benefits does Aircall offer to HR Generalist/Operations employees?

Employees in the HR Generalist/Operations role at Aircall benefit from a well-rounded compensation package, which includes 100% coverage for medical, dental, and vision insurance, a 401k plan with company matching, unlimited PTO, wellness reimbursements, and a generous parental leave policy. Aircall promotes work-life balance and a collaborative, culturally diverse work environment.

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How does Aircall support diversity and inclusion within the HR Generalist/Operations role?

Aircall is deeply committed to diversity, equity, and inclusion. In the HR Generalist/Operations role, employees are encouraged to promote active inclusion and ensure that all team members feel valued and respected. Aircall actively engages in conversations around DE&I to foster a sense of belonging and ensure equal opportunities for development within the organization.

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Common Interview Questions for HR Generalist/Operations - Seattle
Can you describe your experience with payroll operations in different countries?

In responding to this question, focus on detailing specific countries you've worked in, challenges faced, and how you ensured compliance with local labor laws. Highlight your analytical skills and any tools you utilized to manage multi-country payroll effectively.

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How do you handle employee queries related to benefits and payroll?

Share your approach to communication, emphasizing how you listen actively and provide clear, informative answers. Detail your experience in navigating HR policies and your methods for keeping yourself updated on benefits information.

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What systems and tools are you proficient in that relate to HR processes?

Mention specific HRIS tools, like BambooHR or similar platforms, and describe how you've utilized these systems to improve HR processes. Discuss any relevant experience with payroll software and project management tools.

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How do you ensure compliance with labor regulations in your HR operations?

Detail your processes for staying informed about current labor laws, conducting audits, and preparing the necessary documentation. Discuss how you communicate updates to employees and the importance of ethical compliance.

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Describe a project you've worked on that improved HR processes. What was your role?

Provide a concise summary of the project, your specific responsibilities, the challenges faced, and the results of the project. Focus on how your contributions streamlined workflows or enhanced system capabilities.

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What methods do you use to maintain accuracy in payroll operations?

Discuss your attention to detail and specific strategies you implement to double-check data before processing payroll. Also mention any software tools you use that assist in maintaining payroll accuracy.

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How do you support audits related to HR operations?

Explain your experience in preparing and organizing documentation for audits, detailing your methods for ensuring all necessary records are current and accurate. Stress the importance of being proactive in compliance preparation.

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How do you manage multiple deadlines across different time zones?

Discuss your organizational techniques, such as prioritizing tasks and using project management tools. Explain how effective communication with team members in various time zones plays a role in meeting those deadlines.

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What approach do you take when onboarding new employees?

Share your perspective on creating a welcoming onboarding process. Talk about how you ensure clear communication of expectations and provide the necessary resources to help new employees integrate successfully.

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Why do you want to work as an HR Generalist/Operations at Aircall?

Articulate your passion for fostering inclusive work environments and your alignment with Aircall's culture that values communication and diversity. Highlight what excites you about the company's growth trajectory and opportunities for personal development.

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Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

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Full-time, on-site
DATE POSTED
January 9, 2025

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