Paralegal Specialist I - Public Safety Officers' Benefits (PSOB) Program

As a Paralegal Specialist I at Akicita Federal, LLC within the PSOB Program, your main responsibilities will include reviewing and analyzing claims for benefits related to public safety officers. You'll document your initial reviews in the PSOB 2.0 Portal, collaborate with the PSOB Director and other specialists, and identify potential issues in claims submissions. Additionally, you will maintain accurate records, report on metrics, and ensure all documentation complies with federal laws. Your role is crucial in ensuring that eligible recipients receive the benefits they deserve.

To qualify for the Paralegal Specialist I position at the PSOB Program, candidates must have either a Paralegal Certificate or a Bachelor's Degree from an accredited institution, preferably in a legal field. Additionally, a minimum of one year of paralegal experience is required, along with U.S. Citizenship or legal permanent residence. Candidates must also meet specific DOJ residency requirements and be prepared to undergo a background investigation.

Yes, the Paralegal Specialist I position at Akicita Federal, LLC is fully remote, allowing you to work from your home office anywhere in the United States. The typical work schedule runs Monday through Friday, with hours falling between 6:30 AM and 6:30 PM Eastern Time. After the first 90 days, flexible scheduling options are available to better accommodate work-life balance.

The Paralegal Specialist I position comes with a competitive salary ranging from $57,638 to $73,507 annually, alongside a robust federal benefits package. Employees are provided with opportunities for professional development, flexible scheduling after the initial 90 days, and government-furnished equipment such as a laptop and smartphone to facilitate remote work. Additionally, you’ll enjoy federal holidays off, contributing to a well-rounded work-life balance.

To apply for the Paralegal Specialist I position at Akicita Federal, LLC, interested candidates should submit a resume detailing relevant experience, along with documentation of their education and certifications. Applicants must verify their U.S. citizenship or legal permanent residence status and comply with DOJ residency requirements. Candidates should also be ready to undergo a Minimum Background Investigation to obtain and maintain Public Trust security clearance.

In answering this question, showcase your previous experience with legal documentation, particularly in terms of analyzing claims and maintaining accurate records. Discuss specific cases where you successfully managed documentation, improved processes, or collaborated with team members to enhance the workflow.

When addressing this question, detail your approach to prioritization, such as utilizing organizational tools, setting deadlines, and assessing the urgency of each claim. Give an example of a time you effectively managed competing priorities to demonstrate your capability.

Provide a specific example of a challenging case that involved complexities, such as intricate legal details or significant timelines. Emphasize your problem-solving skills and the steps you took to find a resolution while ensuring compliance and accuracy.

In your response, mention any specific document management software or tracking systems you have used in your previous roles. Highlight any programs relevant to the PSOB Program's needs. Discuss how you leveraged these tools to improve efficiency in managing claims.

Discuss your methods for continual learning, such as subscribing to legal journals, attending relevant training sessions, or participating in professional networks. Emphasize the importance of staying informed on legislation changes and how it aids your work in the PSOB Program.

Mention specific strategies such as double-checking your work, maintaining attention to detail, and using checklists or templates. Give an example of when these strategies helped you catch an error or ensure precise documentation.

Emphasize your collaborative skills by providing examples of past experiences where you successfully contributed to a team. Discuss how you communicate effectively and support other team members to achieve common goals, especially under time constraints.

Demonstrate your knowledge of federal regulations by mentioning relevant guidelines you’ve studied or worked within previous roles. Share what you understand about the PSOB Program's specific regulatory framework and how you’ve applied this knowledge practically.

Share your personal motivation for working in the public safety sector. Express your passion for helping those who serve the community and how the mission of the PSOB Program resonates with you. A personal story could add a genuine touch to your response.

Approach this question by explaining the importance of communication and understanding different perspectives. Discuss how you would gather all relevant information, engage in a constructive dialogue with your supervisor, and work collaboratively to resolve the disagreement while prioritizing the integrity of the claims process.