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Practice Transformation Specialist, Northern California

Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. As a PTS you will make frequent visits to your assigned group of practices in order to assist the physicians and staff with practice transformation plans to shift into value-based care.  


Being a PTS means you help practices by being a project manager for workflows, clinical calls, and workgroup participation, driving toward outcomes in the practice that improve care and reduce costs. The clinic will depend on the PTS to keep initiatives organized and track goal performance. As a PTS you will partner with your practices to help design, deploy, and train staff on workflows to incorporate the Aledade technology into their daily activities. The mission is to change the landscape of healthcare delivery for that practice. 

 

It is a role that demands a solid foundational understanding of the healthcare delivery system for primary care practices, clinical plus administrative experience, and exceptional change management skills. A variety of professionals can be a successful PTS, including Registered Nurses, Staff Nurses, Case Managers, Social Workers, Office Managers, Office Support Staff including billing and coding within hospitals, ambulatory care, skilled nursing facilities, home care, long term care or institutional facilities. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs.  At Aledade, a PTS can impact the health of their community by transforming one practice at a time. It is a job for the healthcare professional who wants to make a difference beyond the bedside, office or facility setting.


Please note: candidates must be based in Northern California to be considered.


Major Duties:
  • Project management
  • Strong relationship building skills 
  • Exporting data and running reports 
  • Problem solving for efficient and effective progression of initiatives 
  • Identify and develop suggestions for improvement plans 
  • Partner with Medical Director & Executive Director on project-specific timelines
  • Communicate areas of concern, needed tools, or barriers to achieving goals
  • Share best practices with teammates across Aledade 
  • Assist in the preparation of proposals, reports, updates, and summaries 
  • Identify opportunities for improvement in the operations 


Qualifications
  • Graduate of an accredited college or university (4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting)
  • Must be based in Northern California and be able to travel up to 30% within the territory
  • Experience working with large multi-site practices preferred
  • Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
  • Familiarity with process mapping and work-flow analysis tools
  • Experienced with Electronic Health Records (EHR) for clinical processes
  • Excellent computer skills and willingness to learn additional software applications
  • Thinks beyond their immediate team and contributes to making Aledade holistically better (active engagement in D&I efforts, culture initiatives, facilitating training, leading roundtables, etc.)


$75,000 - $85,000 a year
Salary Range: $75,000-$85,000 base + bonuses + equity
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.


What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.


In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

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And much more!


At Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.


Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants

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$85000K

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What You Should Know About Practice Transformation Specialist, Northern California, Aledade

Are you ready to be a change-maker in healthcare? Join Aledade as a Practice Transformation Specialist (PTS) and make a significant impact on patient care in Northern California. In this exciting role, you'll partner with various healthcare practices, assisting physicians and their teams in adopting value-based care. As a PTS, you'll be a key player in managing crucial projects, all while fostering relationships that facilitate better workflows and communication. Your expertise in clinical and administrative processes will be invaluable as you train practice staff on incorporating Aledade’s technology into their daily routines. Your goal? To uplift the healthcare delivery landscape, one practice at a time. This role requires a solid understanding of primary care practice management and exceptional skills in change management. If you're a passionate healthcare professional—whether you're a Registered Nurse, Case Manager, or Office Manager—looking to make a difference beyond the bedside, this is the perfect opportunity for you! Remember, candidates must be based in Northern California to be considered. So, if you're ready to drive change in healthcare and improve patient outcomes while enhancing efficiency and reducing costs, Aledade's Practice Transformation Specialist position might just be for you. With a competitive salary and a suite of benefits, Aledade not only supports your career aspirations but also provides a collaborative and inclusive culture where your contributions can truly shine.

Frequently Asked Questions (FAQs) for Practice Transformation Specialist, Northern California Role at Aledade
What are the main responsibilities of a Practice Transformation Specialist at Aledade?

As a Practice Transformation Specialist at Aledade, your primary responsibility is to collaborate closely with healthcare practices to implement value-based care initiatives. This includes project management tasks, fostering strong relationships, running reports, identifying areas for improvement, and effectively communicating with the medical team. You'll play a crucial role in tracking goal performance and helping practices adapt to new workflows, all aimed at enhancing patient care and reducing operational costs.

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What qualifications are required to become a Practice Transformation Specialist at Aledade?

To qualify for the Practice Transformation Specialist position at Aledade, candidates must be graduates of an accredited college or university. Alternatively, significant relevant work experience in medical practice management may be considered. Experience working in large multi-site practices is preferred, along with excellent communication skills, organizational abilities, and familiarity with Electronic Health Records (EHR). Importantly, candidates must be based in Northern California and be willing to travel up to 30% within this territory.

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What salary and benefits can a Practice Transformation Specialist at Aledade expect?

The salary range for a Practice Transformation Specialist at Aledade is between $75,000 and $85,000 per year, along with bonuses and equity opportunities. Aledade offers a comprehensive benefits package which includes health, dental, and vision insurance, a generous paid time off plan including 21 days of PTO in the first year, paid volunteer days, and parental leave. You’ll also benefit from a supportive work-life balance, flexible work schedules, and an inclusive company culture.

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What skills are important for a successful Practice Transformation Specialist at Aledade?

A successful Practice Transformation Specialist at Aledade should possess strong project management and relationship-building skills. Experience with problem-solving and organizational methods is crucial, as well as familiarity with process mapping and workflow analysis tools. Excellent communication skills, both orally and in writing, are vital, especially for public presentations. Additionally, a genuine passion for population health and improving patient care is essential for thriving in this role.

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How does Aledade promote a positive workplace culture for Practice Transformation Specialists?

Aledade fosters a collaborative, inclusive, and remote-first culture, emphasizing respect, open-mindedness, and a desire to learn. The company prioritizes diversity and actively supports initiatives aimed at creating a work environment where everyone feels valued. Team members are encouraged to engage in development opportunities, participate in culture initiatives, and contribute to the overall improvement of Aledade, making it a meaningful place to work.

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Common Interview Questions for Practice Transformation Specialist, Northern California
What experience do you have with change management in healthcare settings?

In answering this question, provide specific examples of how you've successfully implemented change in a healthcare environment. Discuss the strategies you used to manage the transition, any challenges you faced, and the outcomes of your efforts. Highlight your ability to engage with different stakeholders throughout the process, emphasizing your communication skills and adaptability.

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How do you prioritize projects when managing multiple healthcare practices?

When responding, outline your approach to project management, emphasizing time management and organizational skills. Discuss how you assess the impact and urgency of various projects. Provide an example of a time you managed multiple priorities, explaining how you created a plan to ensure each practice received the necessary attention and support.

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Can you describe a time you identified an opportunity for improvement in a clinical workflow?

Share a specific example where you noticed inefficiencies in a clinical workflow. Explain the steps you took to analyze the situation, the recommendations you proposed, and the outcome following the implementation of those improvements. Focus on using metrics to demonstrate success and your collaborative approach with healthcare teams to achieve lasting changes.

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What strategies do you use to foster relationships with healthcare teams?

Highlight your interpersonal skills and approach to building rapport. Discuss the importance of empathy and active listening when engaging with healthcare teams. Offer examples that illustrate your ability to create a supportive environment, facilitating honest communication and collaboration to achieve shared goals without illustrating any specific reference to your previous employers.

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How would you approach training practice staff on new workflows using Aledade's technology?

Explain your training methodology, focusing on clear, actionable training sessions that emphasize hands-on learning experiences. Discuss how you would tailor your training approach to different learning styles among staff members, ensuring all team members feel confident in their abilities to use the new technology effectively. Don't forget to mention your follow-up strategies for reinforcing training.

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What role do you think data analysis plays in healthcare practice transformation?

Discuss how data analysis is vital for informed decision-making, emphasizing that it allows practices to track progress, identify areas for improvement, and evaluate the effectiveness of implemented strategies. Provide examples of how you have utilized data in your previous roles to drive initiatives and support outcomes that enhance patient care.

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How comfortable are you with working remotely, and what tools do you rely on for collaboration?

Assure the interviewers that you are well-prepared for remote work by mentioning specific tools you have used in past roles for communication and project management, such as video conferencing and collaborative platforms. Emphasize your ability to maintain productivity and engagement, regardless of your work environment.

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What motivates you to work in population health?

Reflect on your personal connection or experiences that have shaped your commitment to population health. Discuss your passion for improving outcomes at a community level and how this aligns with Aledade's mission. Be specific about how this motivation influences your professional decisions and goals.

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Describe a challenge you've encountered while implementing a healthcare initiative and how you resolved it.

Share a specific challenge you've faced during an initiative in a healthcare setting. Detail the steps you took to identify the problem, engage stakeholders, and develop a solution. Emphasize your critical thinking and problem-solving skills, as well as the importance of teamwork in overcoming challenges.

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Why do you want to work for Aledade as a Practice Transformation Specialist?

In your response, express enthusiasm for Aledade's mission and values. Share how your background, skills, and professional goals align with the company's objectives. Mention specific aspects of Aledade's culture or initiatives that resonate with you, showcasing your desire to be part of a team dedicated to transforming healthcare.

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At the heart of the Aledade model is the simple, but radical, idea that Aledade only succeeds when partner practices succeed in lowering costs to payers through better care for patients. By keeping patients and their healthcare providers at the ce...

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Full-time, remote
DATE POSTED
December 3, 2024

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