Job details
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Desktop Support Engineer
Align is looking for a highly experienced Desktop Support Engineer to join our Managed Services team. The ideal candidate should have strong client-service skills and solid desktop troubleshooting experience.
Skills
- Excellent customer service and communication skills
- Technical support experience for desktop-related issues
- Experience with Microsoft Office / O365 applications
- Inventory control and hardware/peripherals management
Responsibilities
- Provide on-site desk side support for desktop-related and end user technical issues at multiple key managed services client locations
- Provide outstanding customer service and IT support with a focus on Executive and VIP end users
- Install, upgrade and remove desktop applications / user workstations
- Troubleshoot general computer and server problems and ensure all systems are operating efficiently
Education
- Minimum of 4 years of desktop support / end user technical support experience
- Bachelor’s degree (preferred)
Benefits
- Competitive salary
- Comprehensive benefits package
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 27, 2024
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