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Ground Operations Agent $18/hour

Summary

The Ground Operations Agent is responsible for the handling of customer baggage, including loading and unloading on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights, service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other duties as assigned.


Visa Sponsorship Available

No

 

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.


Education: High School or Diploma/GED

 

Preferred Requirements

• Must be highly motivated with a positive attitude.

• Ability to work efficiently under time constraints.

• Able to attend required training.


Job Duties

• Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.

• Operate ground service equipment.

• Marshal aircraft to and from gates.

• Provide proper handling of baggage requiring special care.

• Service aircraft lavatories.

• Responsible for aircraft security searches and commissary security searches as required.

• Ensure ramp areas are safe and free of Foreign Objects Debris (FOD) and that all ground service equipment is properly maintained.

• Follow safety regulations, which include the proper use of ground service equipment and wearing proper safety items.

• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, pushback tractors, deicers, etc.

• Able to communicate using a two-way radio.

• Effective communication skills, both verbal and written.

• Perform aircraft interior cleaning as required.

• Stock aircraft and carts with necessary supplies as required, i.e. InFlight magazines and lavatory supplies.

• Inventory tracking as required.

• Other duties as assigned.

 

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.


Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.

 

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

 

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.


Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs


$18 - $18 an hour

Full Time Benefits:

Profit Sharing

Medical/Dental/Vision/Life/ Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

 

Part Time Benefits:

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time

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Average salary estimate

$37440 / YEARLY (est.)
min
max
$37440K
$37440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Ground Operations Agent $18/hour, Allegiant

If you're looking for a dynamic role in the aviation sector, the Ground Operations Agent position at Allegiant in Appleton, WI, might just be the adventure you need! For $18 an hour, you’ll dive into a variety of responsibilities that are vital to the smooth operation of an airline. You'll be responsible for the critical tasks of loading and unloading passenger baggage while ensuring everything runs according to regulations. From marshalling aircraft to servicing lavatories, your days will be anything but dull! You'll also have the opportunity to assist customers with special needs and collaborate with fellow customer service agents. To thrive in this role, being highly motivated and positive is key. If you love a fast-paced environment and are eager to learn, Allegiant provides comprehensive training to set you up for success. There’s a place for everyone in this diverse team where your unique skills and perspectives are valued. You’ll need to be physically capable, as this job involves lifting, operating heavy machinery, and a commitment to maintaining safety standards. And, yes, you’ll be required to pass a criminal background check and be authorized to work in the U.S. So, if you're ready to make an impact while enjoying great employee benefits like travel reimbursements, medical/dental coverage, and a 401K with an employer match, this role could be the perfect fit for you. Join Allegiant, where each day offers a fresh start and the chance to be part of something larger!

Frequently Asked Questions (FAQs) for Ground Operations Agent $18/hour Role at Allegiant
What does a Ground Operations Agent at Allegiant do?

As a Ground Operations Agent at Allegiant, you'll be responsible for handling customer baggage, loading and unloading it from aircraft, operating ground service equipment, marshalling aircraft at gates, and ensuring compliance with safety regulations. You'll also assist customers with special needs and maintain communication with team members using two-way radios.

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What qualifications do I need to become a Ground Operations Agent at Allegiant?

To become a Ground Operations Agent at Allegiant, you should have a combination of education and experience. While a high school diploma or GED is preferred, the most crucial requirement is being authorized to work in the U.S. You must also be motivated, able to work under pressure, and willing to undergo training and a criminal background check.

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What physical demands are involved in the Ground Operations Agent role at Allegiant?

The Ground Operations Agent role at Allegiant involves physical demands such as lifting up to 300 lbs, standing for extended periods, and operating heavy motorized equipment. You'll need to work in various environmental conditions, including extreme noise and temperature fluctuations, and be able to navigate confined spaces.

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What are the benefits of working as a Ground Operations Agent at Allegiant?

Working as a Ground Operations Agent at Allegiant comes with numerous benefits, including profit sharing, medical, dental, vision, life, and disability insurance, flight benefits, employee assistance programs, and tuition reimbursement. There's also a 401K plan with employer matching, making it a great opportunity to grow your career.

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Is there room for advancement as a Ground Operations Agent at Allegiant?

Yes, there's plenty of room for advancement at Allegiant for Ground Operations Agents. The skills and experience you gain in this role can lead to higher positions within the company in various operational or customer service capacities, depending on your career interests.

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Common Interview Questions for Ground Operations Agent $18/hour
What experience do you have that prepares you for the Ground Operations Agent position?

When answering this question, highlight any relevant experience in logistics, customer service, or any role involving physical labor. Provide specific examples that showcase your ability to work in fast-paced or stressful environments, as well as any safety protocols you've followed in previous jobs.

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How do you prioritize safety while completing your tasks as a Ground Operations Agent?

Discuss your understanding of safety regulations in aviation and provide examples of how you've adhered to safety protocols in previous roles. Emphasize your commitment to ensuring a safe environment, both for yourself and your coworkers.

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Can you describe a challenging situation you faced and how you resolved it?

Select an example that shows your problem-solving skills, particularly in a high-pressure environment. Outline the situation, your approach to resolving the issue, and the outcome, emphasizing the positive impact you had on your team or customers.

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How would you handle a difficult customer situation as a Ground Operations Agent?

Showcase your communication and interpersonal skills. Discuss how you would listen actively to the customer's concerns, remain calm, and offer solutions. Emphasize the importance of empathy and professionalism in customer service.

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What is your familiarity with operating ground service equipment?

Discuss any previous experience you have with ground service equipment or similar machinery. If you are new to it, express your willingness and ability to learn quickly, emphasizing your proactive approach to training and safety.

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Describe your team collaboration experience in previous jobs.

Highlight instances where you successfully collaborated with a team to achieve common goals. Describe your role, the dynamics of the team, and how you contributed to effective communication and teamwork.

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What motivates you to want to work as a Ground Operations Agent?

Share your passion for aviation, customer service, and teamwork. Elaborate on how you value the operational aspects of an airline, and express excitement about contributing to a vital industry.

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How do you manage stress and time in a busy work environment?

Discuss techniques you use to stay organized and focused under pressure. Provide examples of how you've handled multiple tasks simultaneously, and highlight any strategies for remaining calm and effective in busy situations.

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What do you know about Allegiant Air and its operations?

Do some research on Allegiant Air before your interview! Discuss their business model, mission, and any recent news related to the company that resonates with you. This shows your genuine interest and preparedness.

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What are your long-term career goals, and how does the Ground Operations Agent fit within them?

Be honest about your career aspirations. Explain how this role aligns with your goals and how you envision growing within the company, whether through advancement opportunities or gaining experiences to transition into other roles.

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Full-time, on-site
DATE POSTED
March 13, 2025

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