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Direct Sales Agent Specialist (2432)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.

Key Responsibilities

  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Experience

  • 0-2 years’ experience (Preferred)
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.#LI-RR3

Compensation

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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$35000K
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What You Should Know About Direct Sales Agent Specialist (2432), Allstate

Are you ready to kickstart your career as a Direct Sales Agent Specialist with National General in Nashville? Here at National General, part of the Allstate Corporation, we pride ourselves on meeting the evolving needs of our customers by providing a range of insurance products. As a Direct Sales Agent Specialist, you will be at the forefront of driving new business sales while building trust and rapport with our clients. You will be responsible for attracting new customers and fostering existing relationships through your book of business. Picture yourself not only selling insurance but also making connections in your community, whether it’s at local events or working closely with car dealerships! This role entails engaging walk-in clients, conducting marketing calls, and having a genuine impact on community relationships. You will be responsible for closing sales of various products like auto and life insurance, as well as roadside assistance. To thrive in this role, you'll need some experience under your belt (0-2 years preferred), and while a Property & Casualty license is a plus, we can help you obtain this within your first 90 days. At National General, we believe in empowering our employees to challenge the status quo and evolve with us. We offer a flexible and inclusive work environment, and our collaborative culture allows you to develop your skills. Join us and make a difference in the lives of our customers while advancing your career in the dynamic world of insurance!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (2432) Role at Allstate
What are the key responsibilities of a Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, your primary responsibilities include driving new business sales, building rapport with customers, and managing a book of business. You'll close sales on various insurance products, initiate marketing calls, engage with walk-in customers, and actively participate in community events to establish connections that enhance your sales pipeline.

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What qualifications do I need to become a Direct Sales Agent Specialist at National General?

To become a Direct Sales Agent Specialist at National General, it’s preferred to have 0-2 years of experience in sales or customer service. Additionally, obtaining a Property & Casualty license is essential, but the company offers support for those who need to secure this certification within 90 days of joining.

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How does National General support professional development for Direct Sales Agent Specialists?

National General is committed to employee growth and offers various training programs and resources to enhance your sales skills. Regular workshops, mentorship from experienced teams, and opportunities to participate in community events can help you develop your expertise and achieve your career goals.

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What is the work environment like for a Direct Sales Agent Specialist at National General?

The work environment for a Direct Sales Agent Specialist at National General is designed to foster collaboration and innovation. You’ll work in a flexible atmosphere that encourages teamwork, community involvement, and diversity, ensuring that all employees feel valued and respected in their roles.

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What types of insurance products will I sell as a Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, you'll be selling a variety of insurance products, including auto, life, and roadside assistance. You may also have opportunities to cross-sell additional services, contributing to both customer satisfaction and company growth.

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Common Interview Questions for Direct Sales Agent Specialist (2432)
Can you describe your experience with sales and customer service?

When answering this question, provide specific examples of past roles where you've had success in sales or customer service. Highlight any achievements or strategies you implemented that led to positive outcomes, showcasing your ability to build relationships and close deals.

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How do you handle objections from potential customers?

A strong answer should reiterate the importance of listening to customers' concerns and addressing them with factual information. Share a scenario where you successfully turned an objection into a sale by demonstrating empathy and providing tailored solutions.

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What strategies would you use to build a network within the community?

Discuss specific community engagement strategies, such as hosting informational workshops, partnering with local businesses, or attending events. Emphasize your proactive approach and willingness to connect with potential clients to enhance relationships and boost sales.

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Why do you want to work for National General?

Express your admiration for National General’s commitment to innovation in the insurance sector and its inclusive workplace culture. Discuss how your personal values align with the company's mission and how you see yourself contributing to their success.

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How do you prioritize and manage multiple sales leads?

Share your methods for organizing and prioritizing sales leads, such as using CRM software or setting daily goals. Highlight your experience in managing time effectively to ensure that all leads receive the necessary follow-up and attention.

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What do you know about our products and services?

To answer this effectively, familiarize yourself with all of National General’s offerings, including auto, life, and specialty insurance products. Explain how you would leverage this knowledge to meet customer needs and exceed sales targets.

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Describe a time you successfully closed a tough sale.

Provide a detailed account of a challenging sale you overcame. Focus on the steps you took to understand customer objections, tailor your approach, and ultimately secure the sale. Highlight the outcome and what you learned from the experience.

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How do you keep yourself motivated during challenging sales periods?

Discuss your personal motivation strategies, such as setting small goals, celebrating wins, and staying positive. Mention how you view challenges as opportunities for growth and learning, which can help maintain a proactive mindset.

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What role does teamwork play in your sales approach?

Share your belief in the importance of collaboration, even in a sales-focused role. Discuss how you value input from colleagues and how working together can lead to shared success and improved customer relationships.

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What do you consider the most important trait for a successful Direct Sales Agent Specialist?

Emphasize traits such as resilience, empathy, and strong communication skills. Discuss how these qualities enable you to connect with customers and adapt to changing market conditions, ultimately contributing to your success as a Direct Sales Agent Specialist.

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DATE POSTED
April 20, 2025

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