About Us
At Beloform, we are committed to redefining industry standards through innovation, precision, and a client-centered approach. Based in Cincinnati, OH, our company has built a solid reputation for delivering high-quality services and products across various markets. We value collaboration, professional growth, and long-term partnerships. As we continue to expand, we are looking for a dedicated Marketing Assistant to join our growing team.
Job Description
We are currently seeking a Customer Support Assistant to join our growing team in Cincinnati, OH. This position plays a key role in ensuring customer satisfaction by providing professional and timely assistance to clients, handling inquiries, and resolving issues effectively.
Responsibilities
Respond to customer inquiries via phone, email, and in person
Assist customers with orders, returns, and general service questions
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to resolve issues and ensure customer needs are met
Monitor and follow up on pending customer requests
Identify opportunities to improve customer service processes
Support other administrative tasks as needed
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or support role
Strong communication and problem-solving skills
Ability to multitask and manage time effectively
Proficiency in Microsoft Office Suite
Detail-oriented and organized
Benefits
Competitive salary: $41,000 – $45,000 per year
Opportunities for career growth and professional development
Supportive and team-oriented work environment
Paid time off and holidays
Health, dental, and vision insurance options
On-the-job training and skill-building opportunities
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Beloform, we’re excited to welcome a Customer Support Assistant to our vibrant team in Cincinnati, OH! As a cornerstone of our customer service efforts, this role is all about ensuring our clients feel valued and supported. Your daily tasks will include answering customer inquiries via phone, email, and face-to-face, as well as helping customers navigate orders, returns, and any questions they may have. You’ll be the friendly voice that addresses their needs and resolves issues with efficiency and a smile. Collaboration is key at Beloform, so you'll work closely with various departments to make sure we meet our customers' requirements seamlessly. Alongside maintaining accurate records and monitoring pending requests, you'll also be on the lookout for ways to enhance our customer service processes. We believe that attention to detail and strong organizational skills are essential for succeeding in this role. While a high school diploma is required, we prefer candidates with an associate degree. Previous experience in a customer support position is a plus, along with excellent communication prowess and a knack for problem-solving. In return, we offer a competitive salary ranging from $41,000 to $45,000 per year, a supportive work environment, and fantastic benefits including health, dental, and vision insurance. If you’re ready to make a real difference in the lives of our customers and grow your career with us, we would love to hear from you!
Join Signal Tru Brand as an Advertising Coordinator and contribute to innovative branding strategies in a collaborative environment.
Join Hype Tier in Boston as a Data Entry Customer Service professional, where you'll ensure excellent customer support while managing essential data.
Join IGT1 Lanka as a Customer Support Assistant and contribute to delivering exceptional service in a dynamic cyber insurance environment.
CVS Health is looking for a Customer Insights Manager to provide strategic insights and improve customer-centric decision-making in a dynamic health solutions environment.
Join AdvisaCare as a Registered Nurse or Licensed Practical Nurse and contribute to enhancing patient lives through skilled care in Livingston County.
Become part of a diverse team at Sutherland Bulgaria and support Spotify's customer service in a dynamic, international environment.
Join Allied Universal as a bilingual security officer and contribute to community safety while enjoying flexible hours and comprehensive benefits.
Seeking a passionate Retail Sales Associate to enhance customer experiences at New Balance in Kissimmee, FL.
Join a top-rated healthcare team as a Patient Care Technician at University of Maryland Charles Regional Medical Center, providing compassionate support during night shifts.
AdvisaCare is looking for a dedicated Home Health Registered Nurse to provide compassionate in-home care to patients.
Subscribe to Rise newsletter