Customer Support Assistant - job 9 of 22
Company Description
About Us
At Beloform, we are committed to redefining industry standards through innovation, precision, and a client-centered approach. Based in Cincinnati, OH, our company has built a solid reputation for delivering high-quality services and products across various markets. We value collaboration, professional growth, and long-term partnerships. As we continue to expand, we are looking for a dedicated Marketing Assistant to join our growing team.
Job Description
Job Description
We are currently seeking a Customer Support Assistant to join our growing team in Cincinnati, OH. This position plays a key role in ensuring customer satisfaction by providing professional and timely assistance to clients, handling inquiries, and resolving issues effectively.
Responsibilities
Respond to customer inquiries via phone, email, and in person
Assist customers with orders, returns, and general service questions
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to resolve issues and ensure customer needs are met
Monitor and follow up on pending customer requests
Identify opportunities to improve customer service processes
Support other administrative tasks as needed
Qualifications
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or support role
Strong communication and problem-solving skills
Ability to multitask and manage time effectively
Proficiency in Microsoft Office Suite
Detail-oriented and organized
Additional Information
Benefits
Competitive salary: $41,000 – $45,000 per year
Opportunities for career growth and professional development
Supportive and team-oriented work environment
Paid time off and holidays
Health, dental, and vision insurance options
On-the-job training and skill-building opportunities
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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