Product Manager - Tech, AWS Marketing, MTM CC Tech

DescriptionThe Customer Channels Technology (CCTech) team at AWS is responsible for providing customer-centric marketing technology solutions. Our vision is to deliver unparalleled, unified customer experiences across channels, enabling global growth. The team's mission is to provide integrated, personalized experiences that help customers easily explore AWS services and find tailored solutions. Key tenets include optimizing for customer experience, building unique solutions, simplifying the tech stack, embracing fast MVPs, and promoting self-service. The team focuses on four pillars: Integration, Personalization, Optimization, and Automation.The PMT will be responsible for managing the lifecycle of products with impact. They will own and define the product strategy, feature design, technology approach, and roadmap priorities. They influence the strategic direction for both business and technology across the engineering organization. Their work spans tactical execution to strategic vision and planning. They drive alignment across stakeholders, make trade-off decisions, mentor others, and perform PMT assessments. A PMT has a technical understanding to assess technology impacts, recognize complex designs, evaluate emerging technologies, and ensure solutions meet scalability and innovation needs.Our environment is fast-paced. The ideal candidate will be a self-starter, endlessly curious, detail-oriented and highly organized. Strong communication skills (both oral and written) are critical.Key job responsibilities• You define product vision, strategy, and roadmap.• Partner with Engineering, User Experience, Personalization, Product Marketing, and other teams to align on a vision and execute on it.• You execute on the roadmap as a product owner, and through other Product Managers as needed.• You collaborate with engineering and business intelligence to deliver results.• You assess technical feasibility of products/features.• You roll-up your sleeves and do your own deep dives into data and research.About the teamThe Customer Channels Technology delivers integrated and personalized experiences across our inbound and outbound channels, so customers can easily explore AWS services, and find solutions tailored to their needs. Through our interconnected technology solutions, we will increase customer delight, streamline stakeholder operations, and drive accelerated revenue growth.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Basic Qualifications• 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experiencePreferred Qualifications• Knowledge of agile product development and life-cycle management process• Experience leading cross-functional teams to deliver products and online services on tight deadlinesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.