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Senior Strategic Adoption Manager - job 1 of 2

Description

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Key job responsibilities
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges
• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions
• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption
• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams
• Ability to travel for internal business presentations and customer meetings (10-25%)
• Support the competitive bid process by working with internal teams to shape strategic opportunities through the RFx lifecycle
• Develop and own the process by which our team pursues and administers RFx

About the team
The Amazon Business for Education team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the K-12 Education sector. The ideal candidate will have relevant K-12 Education consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.

Basic Qualifications

- Bachelor's degree or equivalent
- 5+ years of B2B or enterprise sales with a focus on hunting new business experience
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Experience with Microsoft Office products and applications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience developing, negotiating and executing business agreements

Preferred Qualifications

- 7+ years of B2B or enterprise sales with a focus on hunting new business experience
- Experience identifying trends and needs to improve an already closed large-scale technology deal
- Knowledge of procurement and source to pay processes and solutions or equivalent experience
- Experience identifying, negotiating, and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,800/year in our lowest geographic market up to $176,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$139100 / YEARLY (est.)
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$101800K
$176400K

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What You Should Know About Senior Strategic Adoption Manager, Amazon

Join Amazon Business as a Senior Strategic Adoption Manager and play a vital role in our exciting journey! Nestled in Virginia, our team is shaping the future of B2B purchasing and procurement solutions. Here, we blend technology and retail to empower businesses of all sizes and industries to thrive. In this position, you'll be the go-to person for providing strategic account engagement, helping our customers adopt innovative solutions that tackle industry-specific procurement challenges. With your knack for data, you'll deliver accurate weekly reports on customer spend adoption, uncover insights from deployments, and offer best practices to drive this adoption further. Your role will also involve collaborating with our Product and Technical teams to automate service needs, ensuring seamless customer experiences. Expect some travel as you enhance our internal business presentations and meet with customers (around 10-25% travel). If you're passionate about the K-12 education sector and have consultative sales experience, this could be the perfect opportunity for you. Come unlock the value of Amazon Business with us and elevate your career to new heights!

Frequently Asked Questions (FAQs) for Senior Strategic Adoption Manager Role at Amazon
What are the key responsibilities of a Senior Strategic Adoption Manager at Amazon Business?

As a Senior Strategic Adoption Manager at Amazon Business, your main responsibilities include delivering accurate reports on customer spending and adoption, providing strategic account engagement to solve procurement challenges, and advising on best practices for using our solutions. You'll also work closely with internal teams to relay market needs and support competitive bids throughout the RFx lifecycle.

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What qualifications are required for the Senior Strategic Adoption Manager role at Amazon Business?

The Senior Strategic Adoption Manager role at Amazon Business requires a Bachelor's degree or equivalent and at least 5 years of B2B or enterprise sales experience, particularly in hunting new business. Experience in consultative sales, proficiency in Microsoft Office and CRM tools like Salesforce, and skills in developing and executing business agreements are essential.

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Is travel required for the Senior Strategic Adoption Manager position at Amazon Business?

Yes, the Senior Strategic Adoption Manager position at Amazon Business entails some travel, generally around 10-25%. This travel is primarily for internal business presentations and meetings with customers, making it a crucial aspect of the role.

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What is the compensation range for a Senior Strategic Adoption Manager at Amazon Business?

The compensation for a Senior Strategic Adoption Manager at Amazon Business ranges from $101,800 annually in the lower geographic markets to $176,400 in the higher markets. This base pay can vary based on experience, skills, and market location, and is part of a total compensation package that may include equity and other benefits.

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What career growth opportunities exist for Senior Strategic Adoption Managers at Amazon Business?

At Amazon Business, there are ample opportunities for career growth for Senior Strategic Adoption Managers. By taking on this role, you will develop valuable skills in the rapidly expanding B2B space and gain insights into technology and procurement processes, setting you up for advancement within the company.

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Common Interview Questions for Senior Strategic Adoption Manager
What strategies would you implement to drive customer adoption of Amazon Business solutions?

When answering this question, highlight specific strategies such as conducting customer workshops, offering personalized support, and leveraging data analytics to understand customer needs. Emphasize your ability to work collaboratively with internal teams to tailor solutions effectively.

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Can you describe a time when you exceeded revenue targets in a B2B sales role?

Use the STAR method (Situation, Task, Action, Result) to provide a concise example. Focus on the specific actions you took to drive sales and the resultant impact, showcasing your sales acumen and strategic thinking.

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How do you stay updated with the latest trends in B2B procurement and technology?

Mention various resources like industry publications, webinars, networking events, and online courses. Describe how you apply this knowledge to create meaningful customer engagements and shape sales strategies.

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What experience do you have with RFx processes?

Discuss your hands-on experience with RFx processes, including specific examples of how you shaped strategic opportunities or navigated challenges during the lifecycle. Highlight your collaborative work with internal teams to meet client needs.

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Explain how you would approach developing a new business proposal for a potential client in the education sector.

Outline your process of understanding the client's needs, conducting market research, and collaborating with product teams to tailor solutions. Emphasize your consultative selling approach and the importance of articulating value.

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How do you handle objections from clients when discussing strategic solutions?

Share techniques for effective objection handling, such as active listening, empathizing with the client, and framing responses that address their concerns while highlighting the benefits of the solutions.

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What role does data analysis play in your sales strategy?

Illustrate your commitment to data-driven decision-making. Discuss how you utilize data to drive customer insights, track adoption rates, and refine strategies for maximizing customer success.

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Describe a successful collaboration experience with technical teams.

Share a specific instance where collaboration with technical teams led to improved solutions for clients. Emphasize communication, understanding technical requirements, and the role of teamwork in achieving successful outcomes.

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What metrics do you use to evaluate the success of customer engagement initiatives?

Talk about key performance indicators such as adoption rates, customer satisfaction scores, and revenue growth. Explain how analyzing these metrics allows you to refine strategies for future initiatives.

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Why do you want to work at Amazon Business as a Senior Strategic Adoption Manager?

Highlight your enthusiasm for Amazon's innovative culture and its commitment to transforming the B2B landscape. Connect your experience and goals to the company's mission while expressing your passion for driving customer success.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

2142 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 25, 2025

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