Sr Technical Program Manager, AWS Security

Description

AWS Security is a global team tasked with keeping the cloud safe. To help deliver for customers on this promise the AWS Bug Bounty team is currently seeking a Sr Technical Program Manager (TPM) with strong software development skills to join our team!

As a Bug Bounty TPM you will help us meet the needs of our diverse customer base: internal service owners and engineers, security leadership as well as our external researcher community. This role has high visibility within AWS Security leadership and the broader AWS C Suite. Data driven decisions presented through strong communication is key to being successful. You will provide crystal-clear vision and direction to help define and build the program and communicate that vision to senior leadership. In collaboration with our existing team you will have ample opportunity to define innovative solutions and strategy to current and future challenges.

This role is involved in the day to day operations of our Bug Bounty program where you will be expected to dive deep into the trends and discoveries from external researchers to support our holistic and continuous feedback loop with partner teams. In this role, you will be expected to interact directly with external customers and the security research community through transparent, technical and thoughtful responses. Further, you will support our researcher community by identifying new incentives, hosting training and live events for researcher development.

Successful candidates will be very comfortable writing automation to perform data analysis for identifying unique program trends. While this role is not an software development role, strong candidates will not shy away from writing code.
A Technical Program Manager is expected to understand the systems in their program space, the limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. They are expected to seek out and clearly communicate relevant data to support complex business decisions, and drive the right recommendations in a compelling and effective way. They create plans that have objective, measurable success criteria and clearly communicate progress and outcomes. They anticipate the gaps between teams, processes, and system architectures to help their organization produce the best possible results for our customers.

If you are excited by the opportunity to innovate and define strategy for a public facing security program at the world’s largest cloud provider, we are eager to speak with you!


Key job responsibilities
- Develop, manage and deliver key initiatives and programs
- Develop custom automation to perform data analytics and use existing business intelligence tools to find insights and track program health
- Manage community development and outreach
- Define and track goals over the short and long term with measurable outcomes and communicate program health weekly
- Communicate with SVPs, VPs, Directors and domain managers to prioritize and execute remediation plans

A day in the life
Our mornings typically start by looking at the queue of submitted reports that have already undergone initial triage by our third party partners. We single out reports that need urgent attention and then do a deep dive: reproducing, root causing and where appropriate extending the findings in the report to demonstrate maximum impact. Once done we coordinate with the internal stakeholders to drive the report until remediation.

We maintain a close partnership with other security teams across Amazon to surface reports and trend data that are relevant to their mission.


About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 5+ years of technical product or program management experience
- 3+ years of working directly with engineering teams experience
- 3+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Foundational knowledge of common security vulnerabilities.

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.