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American Airlines Customer Support Representative (Work At Home)

 Job Overview


American Airlines, a leader in the aviation industry for over nine decades, is committed to providing air travel experiences to millions of customers worldwide. With a strong legacy of innovation and customer-centric service, are seeking passionate individuals to join our remote Customer Support team.


Job Title: Customer Support Representative (Work From Home)


Location: Remote (United States)


Overview: Are you a customer-focused individual with excellent communication skills? Do you thrive in a remote work environment and enjoy helping others? If so, American Airlines invites you to join our Customer Support team from the comfort of your own home. Company-sponsored team events and retreats. As a Customer Support Representative, you will play a crucial role in delivering world-class service to our valued customers, resolving their inquiries, and ensuring their travel experiences are seamless and memorable.



Responsibilities:


  • Provide exceptional customer service via phone, email, and chat channels.
  • Assist customers with flight bookings, reservations, and general inquiries.
  • Address and resolve customer concerns and complaints with professionalism and empathy.
  • Offer guidance and support to customers regarding travel policies, procedures, and promotions.


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Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and...

34 jobs
CULTURE VALUES
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DATE POSTED
April 21, 2025

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