Associate-Digital Product Operations

Manages and oversees the entire sort operations within a FedEx facility. Supports the FedEx Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations. Essential Functions • Serves as a Champion for FedEx’s Safety Above All Culture and supports all related initiatives. • Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.• Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort.• Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met.• Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors.• Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.• Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.• Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.• Participates in the development of and responsible for administering company safety strategies and programs.• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.• Ensures compliance with Company policy and federal, state and local regulations.• Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.• Performs other duties as assigned.Minimum Education• High School Diploma or GED required; Bachelor’s degree preferred.Minimum Experience• Two (2) years previous management experience, operational leadership, military leadership, or project/team leadership experience required.Knowledge, Skills, and Abilities• Ability to inspire a shared vision and empower and motivate a team.• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.• Proven ability to apply sound business judgment to establish and accomplish goals.• Customer service skills necessary to effectively and professionally respond to requests and issues.• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.• Ability to read, interpret and draw conclusions from numerical data and written information.• Software skills, including use of Microsoft Office software and web-based applications.• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.Preferred Qualifications:Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.Pay: $68,846.70/yr-$77,765.00/yrAdditional Details:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.Applicants have rights under Federal Employment Laws:• Equal Employment Opportunity is the Law• EEO is the Law Supplement• Pay Transparency Policy• Family and Medical Leave Act (FMLA)• Employee Polygraph Protection ActE-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:• E-Verify Notice (bilingual)• Right to Work Notice (English) / (Spanish)