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Manager-Compliance - job 18 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Are you ready to take the reins as a Manager-Compliance at American Express in the bustling heart of New York City? Here at Amex, we truly believe in leading the way together, and we would love for you to join our diverse and passionate team. As a Manager-Compliance, you will play an essential role in safeguarding our brand and guaranteeing we adhere to the highest ethical standards while meeting compliance requirements. Your responsibilities will include supporting and executing compliance oversight programs, diving deep into risk assessments, and collaborating with various stakeholders to ensure adherence to regulatory requirements. With your expertise in areas like Anti-Money Laundering, Data Privacy, and more, you’ll be a critical player in both the development and monitoring processes of compliance frameworks. The environment is fast-paced and deadline-driven, offering a unique opportunity to grow within one of the most valuable data-driven companies worldwide. Your contributions will be recognized and celebrated, providing you with plenty of room for personal and professional development. The wonderful part? You'll work alongside leaders who are eager to share their insights, allowing you to craft a career path that resonates with your individual journey. So, if you're looking for a position that not only challenges you but also supports your holistic well-being, we say come on board with #TeamAmex, where together we create a meaningful impact!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the key responsibilities of the Manager-Compliance at American Express?

The Manager-Compliance at American Express is responsible for overseeing compliance programs, ensuring adherence to various regulatory requirements, and facilitating stakeholder collaboration. Key duties include executing risk management processes, supporting compliance evaluations, assessing risks, and advising on compliance policies relevant to network operations.

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What qualifications are needed for the Manager-Compliance position at American Express?

To qualify for the Manager-Compliance position at American Express, candidates should have experience with compliance risk management, particularly in areas such as Anti-Money Laundering and Data Privacy. A relevant university degree and strong analytical, communication, and control evaluation skills are essential to thrive in this role.

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How does American Express ensure compliance with regulations in the Global Network Partnerships?

American Express ensures compliance in Global Network Partnerships through a dual approach of implementing a robust compliance oversight program and conducting regular assessments and evaluations. The Compliance Manager plays a crucial role in overseeing risk mitigation activities and ensuring that all business activities comply with both internal policies and external regulations.

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What is the work environment like for a Manager-Compliance at American Express?

The work environment for a Manager-Compliance at American Express is dynamic and collaborative. Team members are encouraged to engage with a broad range of colleagues and stakeholders, fostering communication and shared goal achievement in a culture that values integrity and diversity of thought.

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What benefits come with the Manager-Compliance role at American Express?

The Manager-Compliance role at American Express comes with a competitive salary range, bonus incentives, comprehensive health benefits, retirement savings plans, and a flexible working model. Additionally, American Express offers career development opportunities, financial coaching, and generous parental leave, emphasizing the holistic well-being of its employees.

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Common Interview Questions for Manager-Compliance
What experience do you have with compliance risk management programs?

In answering this question, focus on specific projects you've worked on, detailing your role in risk assessment and oversight. Highlight your knowledge of regulatory compliance, particularly in areas relevant to American Express, such as Anti-Money Laundering and Data Privacy.

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Can you describe a time when you identified a compliance issue and how you handled it?

Discuss a real-life example where you successfully identified a compliance issue. Explain the steps you took to address it, including your analytical approach and any collaboration with stakeholders. Emphasize the outcome and what you learned from the experience.

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How do you stay updated with regulatory changes affecting the compliance industry?

Show your commitment to staying informed by mentioning specific sources you rely on, such as regulatory agencies, industry publications, and professional networks. Discuss how you incorporate this knowledge into your compliance strategies.

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What role does team collaboration play in compliance oversight?

Highlight your belief that collaboration is crucial in compliance. Discuss experiences where you worked with cross-functional teams to ensure understanding and adherence to compliance policies, demonstrating the value of different perspectives.

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How do you prioritize tasks in a fast-paced compliance environment?

Share your strategies for effective prioritization, such as assessing risk levels, project deadlines, and resource availability. Use examples to show how you manage multiple tasks without sacrificing quality.

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What methodologies do you use for conducting risk assessments?

Discuss your familiarity with various risk assessment methodologies, including qualitative and quantitative approaches. Be prepared to explain how these methodologies apply specifically to compliance risk assessments.

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Describe how you would provide credible challenge within compliance programs.

Explain your approach to identifying potential weaknesses in compliance frameworks and how you would constructively challenge assumptions. Focus on your analytical skills and communication style that encourages a healthy dialogue.

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What steps do you take to ensure compliance training is effective?

Discuss the training methods you’ve applied in previous roles, including interactive sessions or e-learning tools. Talk about how you measure outcomes to ensure the training is impactful and aligns with compliance objectives.

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Why do you think compliance is important in business operations?

Share your perspective on compliance as a pillar of ethical business practices. Emphasize the need for compliance in building trust with customers and stakeholders, and driving sustainable business growth.

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What do you consider when evaluating the effectiveness of compliance controls?

Discuss the criteria you use to evaluate controls, such as their design, implementation, and monitoring. Highlight your experience with independent testing and feedback loops to ensure continual improvement.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3046 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

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