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Manager-Compliance - job 19 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

At American Express, we are on the lookout for an experienced Manager-Compliance to join our dynamic team in New York, New York. You will take on a pivotal role in our Global Compliance & Ethics team, where your primary focus will be on providing oversight for our Global Network Partnerships. Imagine being part of a community that not only values compliance but celebrates your dedication to integrity in the financial services industry. As a Manager-Compliance, you'll support the development and execution of comprehensive compliance programs and collaborate with a range of stakeholders to ensure that our operations meet all regulatory requirements. Your contributions will be vital in monitoring risk reduction activities while providing insightful advisory to enhance our company's policies and processes. At Team Amex, we’re focused on creating a seamless customer experience, and you're right at the heart of it! Dive into exciting projects that require your analytical skills and keen attention to detail as you help us tackle the complexities of compliance in the ever-evolving payments landscape. This is not just a job; it’s an opportunity for you to develop your career in an inclusive environment where every voice matters. Join us and let’s lead the way together, ensuring our network participants operate under robust compliance frameworks and thrive alongside us, sharing in our company’s success!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the main responsibilities of the Manager-Compliance at American Express?

The Manager-Compliance at American Express is primarily responsible for overseeing the compliance oversight program for Global Network Partnerships. Key duties include developing and implementing compliance strategies, monitoring compliance risk management activities, supporting various evaluations and assessments, and collaborating with multiple stakeholders to ensure compliance with local laws and enterprise-wide policies.

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What qualifications do I need to apply for the Manager-Compliance position at American Express?

To be a strong candidate for the Manager-Compliance role at American Express, you should possess a university degree along with relevant compliance qualifications. Moreover, you need experience in compliance risk management, independent testing, excellent communication skills, and knowledge of the payments industry, regulatory requirements, and compliance regulations.

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How does American Express support career development for the Manager-Compliance role?

American Express is dedicated to fostering growth and development for its employees, including those in the Manager-Compliance role. This includes providing access to career development and training opportunities, mentoring from industry leaders, and a supportive environment that allows you to define your own career path while contributing to team success.

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What is the work environment like for a Manager-Compliance at American Express in New York?

As a Manager-Compliance at American Express in New York, you can expect a collaborative and flexible work environment. The company embraces a hybrid working model that allows you to balance in-office and virtual work, ensuring that you can connect with your team while still enjoying the flexibility needed for your personal life.

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What benefits does American Express offer to its Manager-Compliance employees?

American Express provides its Manager-Compliance employees with an extensive benefits package that includes competitive salaries, bonus incentives, generous parental leave, comprehensive health insurance, a retirement savings plan with a company match, access to wellness programs, and much more to support your holistic well-being.

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Common Interview Questions for Manager-Compliance
Can you explain your experience with compliance risk management?

When answering this question, highlight specific experiences where you developed or implemented compliance risk management programs. Discuss the strategies you used to identify risks, the processes for monitoring compliance, and any successful outcomes from those initiatives.

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How would you handle a compliance violation in the Global Network Partnerships?

To tackle this question, explain your approach to identifying, investigating, and resolving compliance violations. Emphasize your commitment to integrity and the importance of transparency while ensuring that corrective action aligns with American Express policies.

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Describe your communication style when interacting with stakeholders.

Your response should demonstrate how you adapt your communication style to suit various audiences. Provide examples of situations where your effective communication fostered collaboration, understanding, and compliance across different teams.

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What tools and methodologies do you use for compliance monitoring and testing?

Discuss the specific tools, software, or frameworks you have experience with for monitoring compliance. Share methodologies you've utilized for testing and evaluation, and explain how you've adapted these tools to enhance compliance oversight effectively.

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How do you stay updated on changes in compliance regulations?

Mention your proactive approach to staying informed on regulatory changes, such as subscribing to industry publications, participating in relevant training or webinars, and engaging with professional networks that focus on compliance and regulatory developments.

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Discuss a time you had to deliver difficult compliance news to a stakeholder.

When answering, describe the situation, the stakeholder’s reaction, and how you managed to deliver the message diplomatically. Highlight how you maintained professionalism and worked towards a solution collaboratively.

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What do you believe are the main challenges facing compliance in the payments industry today?

Your answer can touch on challenges such as evolving regulatory standards, the increasing complexity of financial products, and technological advancements. Discuss how you would approach these challenges as a Manager-Compliance at American Express.

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How do you prioritize tasks when managing multiple compliance projects?

Illustrate your organizational skills by explaining how you assess project urgency and importance, and describe your methods for keeping everything on track, including utilizing project management tools or techniques.

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Can you provide an example of a successful compliance initiative you led?

Use an instance from your previous experience where your initiative not only met compliance requirements but also led to process improvements or cost savings. Be specific about your role in the project and the outcomes achieved.

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What is your approach to building a compliance culture within an organization?

Discuss the importance of creating awareness and understanding of compliance across the organization. Outline your strategies, such as training programs, workshops, or engagement initiatives aimed at embedding compliance into the company’s culture.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3046 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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