Product Owner, Digital Banking - job 1 of 3

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As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

This is an opportunity to join the Digital Banking Platform team within American Express. As a Product Owner, you will be part of a hard-working and fun team that develops and delivers next-generation capabilities for banking products and benefits to our customers.

The Product Owner in the Enterprise Platform - Digital Banking team is responsible for the timely and accurate handling of development and deployment of features enabling regulatory compliance and leading audits and exams. The incumbent requires strong organizational, technical, documentation, analytical, collaborative, and creative problem-solving skills. The selected candidate will work well in a dynamic, complex environment and under deadline pressures. Supports other product managers in order to convert the regulatory roadmap into a release cycle and coordinates the efforts of engineering’s teams within a SAFE approach to deploy the new features across markets and products.

The Product Owner will report and assist the Manager - Product Management. The incumbent will have a solid understanding of American Express business and operating models, platforms, products, and services, understand the key risk and regulatory areas and identify due diligence regulatory controls across the core digital banking ecosystem.

 Responsibilities:

• Support to enable effective assessment of controls, support audit readiness and requests by consolidating documentation, evidence, and engage appropriate teams
• Define product outcomes with clear metrics and targets for the product segment, in line with the high-level product portfolio vision and strategy and company, organizational outcomes
• Work with key partners and colleagues to implement a product and regulatory roadmap aligned with the platform vision
• Collaborate with cross-functional teams to understand the processes, risks, controls, and regulatory domain
• Adapt quickly to a fast-paced ecosystem and regulatory changes, validate action plans, identify gaps, and document results
• Manage and support multiple processes in a high-pressured environment
• Assist in identifying risks and challenges to deliver on timelines
• Support to identify resolution of risks, issues, and changes tied to the product backlog
• Maintain vital documentation and records to assure efficient and consistent regulatory compliance efforts
• Agile approach and transformation champion

Skills and Qualifications: 

• Experience in Product Management with proven track record in supporting to deliver a product roadmap
• Proven track record of getting results
• Ability to absorb and understand information quickly, from a number of sources, and then process this to inform logical business solutions is essential
• Creative in seeing opportunities for products, services, new processes, and systems improvements
• Financial services industry understanding of related products, services, features, economics, and key regulations
• Ability to multitask and prioritize multiple deliverables
• Strong Data Analytical & PLSQL Skills, ability to create and support data pull request independently using SQL queries in Cornerstone and Lumi
• Good balance of technical knowledge and business acumen and experience working with third parties
• An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles
• Solid understanding of how to write features and user stories with acceptance criteria
• Excellent communication skills to drive collaboration and alignment
• High degree of organization, individual initiative, and personal accountability
• BS, or equivalent degree in Business, Computer science, Information Technology or equivalent

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.