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Program Consultant Healthcare Quality – Post Acute Stroke

OverviewAs we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.The American Heart Association has an exciting opportunity for a Program Consultant Healthcare Quality – Post Acute Stroke supporting our National Center office in Dallas, TX. This position can be home based.This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on June 30, 2027, with the possibility of extension.The Program Consultant Healthcare Quality will be responsible for the implementation of quality programs aimed at improving care in patients with cardiovascular disease in South Dakota. Responsible for working with multiple sites to educate and motivate improvement in treatment to guidelines, clinical processes and practices. Responsible for communicating project status, and delivering requirements within budget, scope, and timeline. This position will also work closely with several different departments within the national office to ensure success.The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X (formerly Twitter) , and at heart.jobs.Responsibilities• Drive implementation of quality improvement projects which help healthcare providers treat to American Heart Association guidelines for patients with cardiovascular disease. Provide consultation, direction, and support through learning cohorts to identify strategies for improving outcomes. Build relationships with internal and external stakeholders and volunteers. Facilitate learning cohort meetings and local conferences in coordination with volunteers and staff partners.• Develop program implementation strategies in alignment with initiative objectives. Serve as point person for ongoing resources needed by hospitals and clinics to sustain knowledge (via online education, articles, etc.). In coordination with staff partners and volunteers, establish sustainability plan for all components of grant.• Develop clinical decision support tools and work collaboratively with clinicians to implement systematic efforts in improving care. Recruit program Participants and work with in-hospital clinical care teams to address barriers to guideline adoption and enhance clinical workflows for improved patient outcomes.• Communicate regularly with Sr. Manager to assure tasks are completed according to grant timeline. Work with cross-functional teams to build buy-in and ensure grant deliverables are met.• Manage project documents, including budgets, timelines, and reports on status for internal and external audiences.Qualifications• Bachelor’s Degree or equivalent work experience• 2 + years of relevant experience• Experience in the post-acute clinical setting (Post Acute Stroke preferred)• Experience in healthcare or in a public health-related organization: clinical, quality improvement, program development and systems improvement. This experience may also count towards satisfying this position's educational requirement.• Proficiency in project management including management of budgets, timelines, activity plans and communication with team members and stakeholders.• Skilled in working with clinical audiences to impact change management related to patient outcomes• Strong verbal, written, and presentation communications skills• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public• Comprehensive Microsoft Office suite skills including Word, Excel, PowerPoint and Outlook• Ability to travel up to 15% and overnight stay to South DakotaCompensation & BenefitsThe expected pay range will be $70,000 to $90,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills? Click here to see other opportunities.In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.EOE/Protected Veterans/Persons with Disabilities#LI-RemoteJoin our Talent Community!Join our Talent Community to receive updates on new opportunities and future events.Posted Date 2 days ago (11/27/2024 10:39 AM)Requisition ID 2024-14664Job Category Health StrategiesPosition Type Full Time

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What You Should Know About Program Consultant Healthcare Quality – Post Acute Stroke, American Heart Association

If you're passionate about health care quality and are looking for a rewarding career, the American Heart Association has a fantastic opportunity for you as a Program Consultant Healthcare Quality – Post Acute Stroke. Based in Grand Rapids, MI, this remote position allows you to make a tangible difference in the lives of patients with cardiovascular diseases. In this role, you'll be instrumental in implementing quality improvement programs across various health care facilities in South Dakota. By working closely with clinical teams, you will help guide them in aligning their practices with the American Heart Association's guidelines. Your expertise will drive successful consultation and support, fostering an environment of continuous improvement focused on enhancing patient care. You’ll be the go-to person, facilitating learning cohorts, meetings, and conferences that engage stakeholders and volunteers alike. Your unique blend of experience in health care, including post-acute care and project management, will be essential as you craft effective strategies and develop critical decision support tools. The American Heart Association prides itself on creating a fulfilling work culture that values diversity and inclusivity. By joining us, you can take advantage of our comprehensive professional development resources, generous benefits, and a commitment to work-life harmonization. If you want to be part of an organization dedicated to improving health outcomes for all, this might just be the perfect fit for you. Dive into a purpose-driven role where your contributions truly matter, and join us in our mission for a world of longer, healthier lives.

Frequently Asked Questions (FAQs) for Program Consultant Healthcare Quality – Post Acute Stroke Role at American Heart Association
What are the responsibilities of the Program Consultant Healthcare Quality – Post Acute Stroke at the American Heart Association?

As a Program Consultant Healthcare Quality – Post Acute Stroke at the American Heart Association, you will be responsible for implementing quality improvement projects aimed at enhancing patient care for those with cardiovascular diseases. This includes educating healthcare providers on adherence to guidelines, facilitating learning cohort meetings, and developing clinical decision support tools. You'll also communicate project statuses to ensure compliance with budgets and timelines.

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What qualifications are required to become a Program Consultant Healthcare Quality – Post Acute Stroke with the American Heart Association?

To qualify for the Program Consultant Healthcare Quality – Post Acute Stroke position with the American Heart Association, candidates should have a bachelor's degree or equivalent experience, along with at least 2 years in relevant healthcare settings. Prior experience in post-acute care settings is preferred, alongside proficiency in project management and strong communication skills.

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What benefits can I expect as a Program Consultant Healthcare Quality – Post Acute Stroke at the American Heart Association?

The American Heart Association offers a competitive benefits package for the Program Consultant Healthcare Quality – Post Acute Stroke position, including medical, dental, and vision insurance, a robust retirement program, paid time off, and tuition assistance for career development. Additionally, employees have access to wellness programs and professional development resources.

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How does the American Heart Association support work-life balance for the Program Consultant Healthcare Quality – Post Acute Stroke?

The American Heart Association is committed to maintaining work-life harmony for employees in the Program Consultant Healthcare Quality – Post Acute Stroke role. Besides offering a minimum of 16 days of paid time off annually, employees enjoy 12 paid holidays, flexible working conditions, and access to various resources to help manage their personal and professional lives.

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What is the impact of the Program Consultant Healthcare Quality – Post Acute Stroke role on patient care?

The role of Program Consultant Healthcare Quality – Post Acute Stroke is pivotal in improving patient care outcomes. By guiding health care providers in implementing quality improvement projects and adhering to the American Heart Association's guidelines, this position facilitates better treatment protocols, enhances clinical workflows, and ultimately leads to improved recovery and long-term health for patients.

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Common Interview Questions for Program Consultant Healthcare Quality – Post Acute Stroke
Can you explain your experience with quality improvement initiatives in healthcare?

Discuss specific projects you've led or been part of, emphasizing your role in implementing quality improvement strategies, managing project timelines, and achieving measurable patient outcomes.

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How do you handle communication with various stakeholders in a healthcare setting?

Highlight your approach to stakeholder engagement, including strategies for effective communication, building relationships, and ensuring all parties are informed about project developments and changes.

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What methods do you use to educate healthcare providers on best practices?

Share your experience in facilitating training sessions, workshops, or learning cohorts. Discuss how you tailor the content to different audiences and ensure that they can apply what they learn in their clinical practice.

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How do you ensure compliance with grant timelines and requirements?

Discuss your project management skills, including how you monitor progress, adapt strategies when necessary, and communicate updates to your team and managers to stay on track with grant deliverables.

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Describe a challenging situation you faced in a healthcare project and how you overcame it.

Present a specific scenario, your thought process, the actions you took to address the challenge, and the positive outcome that followed. This demonstrates your problem-solving abilities in a professional context.

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What tools have you used in your experience to manage healthcare quality projects?

Mention specific software or project management tools you're familiar with, explaining how they've helped you track project progress, manage documents, and communicate effectively with your team.

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How do you evaluate the effectiveness of implemented quality improvement strategies?

Explain your methods for assessing project outcomes, including data analysis, feedback from healthcare providers, and patient health metrics. This shows your ability to measure success quantitatively.

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What steps do you take to build relationships with clinical teams?

Discuss your approach to relationship-building, such as actively engaging with clinical staff, understanding their needs, and providing support that fosters collaboration and trust.

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How do you prioritize tasks in a fast-paced healthcare environment?

Outline your process for prioritization, emphasizing time management skills and the ability to adapt as necessary while ensuring that critical tasks are completed on schedule.

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What motivates you to work in healthcare quality improvement?

Share your passion for improving patient care and outcomes, perhaps referencing personal experiences or the impact of quality improvement work on community health, thereby showcasing your commitment to the field.

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To be a relentless force for a world of longer, healthier lives.

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Full-time, remote
DATE POSTED
November 28, 2024

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