Sr. Technical Consultant - Adobe Journey Optimizer - R01544828

Senior Lead Engineer

Primary Skills

AJO, CJA, AEP

Specialization

Adobe Experience Platform(AEP): Senior Lead Engineer

Job requirements

Position: Sr. Technical Consultant - Adobe Journey Optimizer
Location: Remote
Duration: Long-term
Total Experience: 6 to 10 Years

Must Have Skills:

Good Communication Skills- Ability to interact with customers independently with good articulation and confidence and Articulation.
Digital marketing experience, with Martech platforms implementation (Adobe/SFDC) from solution, design, and implementation specifically with AEP and AJO.
Database skills – Have good expertise of either of databases SQL/ Oracle /Teradata etc.
Data model design Skills for Marketing databases. Capability to query, work on aggregates, use filter conditions, Creation joins, define keys, set index etc
Logical Programming knowledge, with either JS/ Python /PHP etc., Should be comfortable with HTML/CSS.
Understand complex data models (preferrable XDM) and the objective of marketing campaigns.
Familiarity with establishing rules and conditional logics to customize journeys based on customer attributes and behaviours. Advocate for improvements.
Strong ability to partner and effectively work across the organization with line of business and technology colleagues. Strong implementation coordination and communication skills.
Good to have Skills:
Own the project deliverables end to end working independently.
Prior experience with CDP/Adobe campaign
Data engineering Skills
Responsibilities
Provide advisory, consulting, and technical implementation services to customers on Adobe Experience Platform and Adobe Journey Optimizer
Assess customer requirements, pain points, goals and make recommendations on solution architecture, design, and roadmap.
•Configure Adobe Experience Platform services like Identity Service, Data Storage Layer, Profile dataset, Real-time Customer Profile etc.
•Implement data ingestion from various sources like CRM, MPNs, Website data, Mobile apps using APIs, Experience Data Model (XDM), schemas and mappers.
•Create customer, visitor and product audiences using segments and AI/ML powered segments.
•Configure destinations to activate audiences in channels like email, Journey Optimizer, Ad Cloud
and CRM systems.
•Implement Journey Optimizer features like journey orchestration, triggers, automations, actions, messages, and offers.
Develop custom applications, workflows, and APIs to extend the platform as per customer needs.
Troubleshoot technical issues, debug, and optimize performance of customer implementations.
Provide post go-live support, enhancements, maintenance, and upgrades for customer solutions.
Conduct product training, knowledge transfer and share best practices.
Continuously track product updates and improve solution recommendations for evolving customer needs.

Skills and Experience

2+ years of implementation experience with Adobe Experience Cloud products especially Adobe Experience Platform and Journey Optimizer with 6+ years of overall experience in Digital marketing, campaign management.
Expertise in deploying, configuring, and optimizing all major Experience Platform services and Journey Optimizer features.
Strong SQL skills for querying datasets, implementing data transformations, cleansing data, etc.
Hands-on experience developing custom applications, workflows and integrations using Experience Platform APIs
Deep familiarity with Adobe Experience Platform and Journey Optimizer technical implementations including:
Setting up source connectors and ingesting data using the API and UI
Configuring Experience Events (XDM schemas) for capturing data from sources
Creating audience segments using custom and AI/ML-based segments
Triggering journeys and activations based on segments and profiles
Implementing journey automations, actions, and messages
Integrating with destinations like CRM, email, etc.
Hands-on experience developing using the Platform APIs and SDKs in a language like:
avaScript for API calls
Java for extending functionality

To know more about Brillio CES CES: https://www.brillio.com/services-customer-experience-services/

Why should you apply for this role?

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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$85 - $95 an hour

Average salary estimate

$187000 / YEARLY (est.)

min

max

$176000K

$198000K

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What You Should Know About Sr. Technical Consultant - Adobe Journey Optimizer - R01544828, Brillio

At Brillio, we are looking for a talented Sr. Technical Consultant specializing in Adobe Journey Optimizer to join our dynamic team. If you have a passion for digital marketing and expertise in the Adobe Experience Platform (AEP), this is your chance to shine! As a Senior Technical Consultant, you'll play an integral role in advising clients on their marketing needs, ensuring they make the most out of AEP and AJO. Your responsibilities will include configuring Adobe Experience Platform services, designing effective data models, and implementing data ingestion from various sources like CRM and mobile apps. You'll leverage your strong SQL skills to build custom applications and develop integrations that elevate customer journeys. With experience in digital marketing and campaign management, you'll understand complex data models and advocate for continuous improvements. We seek an individual who is confident, articulate, and skilled at collaborating across teams to achieve project goals. Whether it's troubleshooting technical issues or delivering product training, your efforts will have a lasting impact on our client relationships. This opportunity offers remote work flexibility, a long-term engagement, and an hourly rate of $85 - $95. If you are ready to take your career to the next level by helping clients create exceptional customer experiences, consider joining us at Brillio!

Frequently Asked Questions (FAQs) for Sr. Technical Consultant - Adobe Journey Optimizer - R01544828 Role at Brillio

What are the key responsibilities of a Sr. Technical Consultant - Adobe Journey Optimizer at Brillio?

As a Sr. Technical Consultant for Adobe Journey Optimizer at Brillio, you'll provide advisory and technical implementation services to customers, assess their needs, and recommend solutions. Your role involves configuring Adobe Experience Platform services, implementing data ingestion, creating audience segments, and facilitating journey automations. You'll also troubleshoot technical issues and provide ongoing support post-implementation.