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Sr. Development Coordinator

OverviewSince our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.We're hiring a Senior Development Coordinator in our SouthWest region. This position will work as part of our regional centralized processing team with a focus on onboarding new employees, developing and leading team trainings, and serving as the team expert in event administrative support.This is a home-based position with travel requirements within Colorado, New Mexico, Oklahoma, and Texas with some overnights and weekends. The candidate must live within the states of the SW region including Arkansas, Colorado, New Mexico, Oklahoma, Texas, and Wyoming.The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X (formerly Twitter) , and at heart.jobs.ResponsibilitiesIn this role, you will be responsible to:• Assist with on-boarding of new employees, including training and mentoring. May include creation of training.• Act as Event Playbook Advocate and Liaison between consultants and team.• Create, beautify, and maintain business process documentation.• Collaborate with supervisor to develop and lead team trainings where there are gaps.• Serve as the team’s event consultant and expert. Attend additional events, help lead one-n-one when needed, and assist with high-sensitivity projects,• Enter and manage data entry in multiple systems including Blackbaud Luminate, Greater Giving, and Microsoft Dynamics.• Work with Communications to create and update events and sponsor materials.• Coordinate printing and mailing of all materials.• Assist directors and volunteers with the coordination and execution of digital/in-person event logistics.• Manage check-in, and checkout procedures at events, may include training of volunteers, processing financial transactions, and handling cash.• Assist with Accounts Receivable and Accounts Payable tasks as needed.• Maintain event websites.• Help directors with miscellaneous administrative or clerical needs, such as compiling reports and presentations.QualificationsHere are some of the requirements:• High School Diploma/GED required.• 3-5 years of prior administrative support experience in related environment; broad knowledge and understanding of event management.• Excellent attention to detail, organization of workflow and calendars, verbal, and non-verbal communication with highly effective organizational and time management skills.• Ability to prioritize and develop solutions for effective decision making.• Ability to work independently, prioritize and handle multiple tasks simultaneously.• Proficient with all Microsoft Office applications (Word, Excel, PowerPoint, Publisher, Outlook.• Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.• Ability to travel 8-10 times per year within the SW region states including some overnights and weekends.Compensation & BenefitsThe expected pay range will be $23.00 to $30.00. Pay is commensurate with experience; geographic differentials to the pay range may apply. American Heart Association reserves the right to pay more or less than the posted range.The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills? Click here to see other opportunities.In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.EOE/Protected Veterans/Persons with Disabilities#LI-RemoteJoin our Talent Community!Join our Talent Community to receive updates on new opportunities and future events.Posted Date 4 days ago (12/3/2024 11:20 AM)Requisition ID 2024-14837Job Category Administrative SupportPosition Type Full Time

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What You Should Know About Sr. Development Coordinator, American Heart Association

Are you ready to make a difference with your organizational skills? The American Heart Association is on the lookout for a Senior Development Coordinator based in Arlington, TX, who is enthusiastic about supporting our mission to fight cardiovascular disease. In this engaging role, you will be a crucial part of our SouthWest regional centralized processing team. Your primary responsibilities will include onboarding new team members, leading training sessions, and becoming the go-to expert for event administrative support. This isn’t just a desk job; you’ll have the opportunity to travel within Colorado, New Mexico, Oklahoma, and Texas, ensuring our events run smoothly and effectively. We deeply value work-life harmonization, which means we offer resources to help you thrive both personally and professionally, including access to our award-winning training programs at Heart U. With our vibrant Company Culture (#TheAHALife), you’ll find yourself part of a community that champions diversity, equity, and inclusion. Here, you will be supported, appreciated, and empowered to make a significant impact. So if you're a detail-oriented professional with a knack for multitasking and a passion for event management, this is your chance to join a team that truly values your contributions as we help create a healthier future for everyone. Join us, and let’s make a difference together!

Frequently Asked Questions (FAQs) for Sr. Development Coordinator Role at American Heart Association
What are the key responsibilities of a Senior Development Coordinator at the American Heart Association?

As a Senior Development Coordinator at the American Heart Association, you will engage in various responsibilities aimed at supporting our mission. Your key tasks will include onboarding and training new employees, maintaining business process documentation, and serving as the event expert for our team. Additionally, you will assist in managing event logistics, consult on high-sensitivity projects, and handle data entry in various systems. Essentially, you'll play an integral role in ensuring that our events and processes run seamlessly.

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What qualifications are needed to become a Senior Development Coordinator with the American Heart Association?

To qualify for the Senior Development Coordinator position at the American Heart Association, candidates should possess at least a High School Diploma or GED, along with 3-5 years of administrative support experience in an event management context. Strong organizational skills, attention to detail, and proficiency in Microsoft Office are crucial. Lastly, a willingness to travel and support events in various locations, including Texas and neighboring states, is essential.

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What type of training opportunities does the American Heart Association offer to Senior Development Coordinators?

The American Heart Association offers extensive training opportunities for Senior Development Coordinators through Heart U, our award-winning corporate university. This resource provides over 100,000 training materials to help you enhance your skills relevant to your role. Additionally, you'll have the opportunity to participate in mentorship programs and employee resource groups aimed at professional development and community building.

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What should I expect regarding travel requirements as a Senior Development Coordinator at the American Heart Association?

As a Senior Development Coordinator at the American Heart Association, you can expect to travel 8-10 times per year within the SouthWest region, which includes states like Texas, New Mexico, Oklahoma, and Colorado. Some of these trips may require overnight stays and working weekends as you support crucial event logistics and initiatives, ensuring a successful impact on the communities we serve.

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How does the American Heart Association support work-life balance for Senior Development Coordinators?

The American Heart Association is committed to supporting work-life balance for its employees, including Senior Development Coordinators. We offer a structured Paid Time Off (PTO) policy, providing a minimum of 16 days off in your first year, which increases with seniority. You'll also enjoy 12 paid holidays yearly, plus access to resources and programs designed to enhance your overall well-being, ensuring that you can manage both your professional and personal life effectively.

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Common Interview Questions for Sr. Development Coordinator
How do you manage time effectively when handling multiple tasks as a Senior Development Coordinator?

When answering this question, you could mention specific time management strategies, such as using digital calendars and task management tools to prioritize tasks. Discuss your ability to create a daily or weekly plan that allows you to allocate time for pressing projects while still maintaining flexibility for unexpected tasks, ensuring that each duty is performed efficiently and on time.

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Can you describe a successful event you coordinated in the past?

When discussing a successful event, emphasize your role in planning and executing the event. Highlight specifics such as the goals of the event, the challenges you faced, and how you overcame them, focusing on your organizational skills, attention to detail, and collaboration with team members or volunteers. Use quantifiable outcomes to showcase how your efforts contributed to the event’s success.

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What experience do you have with training new employees?

Share your experiences by discussing methodologies and techniques you've used in training environments. You can mention creating training guides, conducting workshops, or mentoring new team members. Highlight any positive feedback you've received and how you've adapted your training style to suit different learning preferences.

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How do you ensure accuracy in your administrative tasks, such as data entry?

For this answer, you could explain your methodical approach to data entry, including double-checking work for accuracy and utilizing spreadsheet programs effectively. You might discuss the importance of attention to detail and how you create a checklist to ensure that all aspects of your work are met with precision.

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How do you handle stress during busy event seasons?

When asked this, emphasize your coping mechanisms, such as prioritizing tasks, staying organized, and collaborating with team members to delegate responsibilities. Sharing techniques like deep breathing, regular breaks, and maintaining a positive attitude during stressful periods can showcase your resilience and capability to manage pressure well.

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What tools do you find most useful in event management?

List tools that you have experience with, such as project management software, spreadsheets, communication platforms, and event planning software. Explain why these tools are beneficial, citing specific examples of how you have utilized them in past events to enhance planning and execution.

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How do you build effective working relationships with team members and volunteers?

You could discuss the importance of communication in building relationships and how you regularly check in with team members. Sharing experiences where you actively sought feedback from volunteers after events to foster a positive working environment can highlight your interpersonal skills.

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What steps do you take to prepare for an upcoming event?

When detailing your preparation steps, you could outline the initial planning phase, including defining objectives, creating timelines, budgeting, and assigning tasks. Emphasize your attention to detail and mention how you regularly review and adjust plans leading up to the event day to ensure everything is on track.

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Describe a time when a project didn’t go according to plan. How did you handle it?

This is a chance to showcase your problem-solving skills. Share a specific situation where things went wrong, discuss what the issues were, how you calmly assessed the situation, and the steps you took to resolve the problems. Highlight the importance of communication and collaboration in that context.

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Why do you want to work as a Senior Development Coordinator at the American Heart Association?

In your response, align your personal values with the mission of the American Heart Association. Discuss your passion for community health and wellness, your belief in the transformative impact of effective events, and how you want to contribute your organizational skills to help the association achieve its goals.

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To be a relentless force for a world of longer, healthier lives.

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Full-time, remote
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December 4, 2024

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