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Sr. Development Coordinator

OverviewAs we celebrate our Centennial year, we invite you to join us in shaping the next century of impact! Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.We're hiring a Senior Development Coordinator in our SouthWest region. This position will work as part of our regional centralized processing team with a focus on onboarding new employees, developing and leading team trainings, and serving as the team expert in event administrative support.This is a home-based position with travel requirements within Colorado, New Mexico, Oklahoma, and Texas with some overnights and weekends. The candidate must live within the states of the SW region including Arkansas, Colorado, New Mexico, Oklahoma, Texas, and Wyoming.The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X (formerly Twitter) , and at heart.jobs.ResponsibilitiesIn this role, you will be responsible to:• Assist with on-boarding of new employees, including training and mentoring. May include creation of training.• Act as Event Playbook Advocate and Liaison between consultants and team.• Create, beautify, and maintain business process documentation.• Collaborate with supervisor to develop and lead team trainings where there are gaps.• Serve as the team’s event consultant and expert. Attend additional events, help lead one-n-one when needed, and assist with high-sensitivity projects,• Enter and manage data entry in multiple systems including Blackbaud Luminate, Greater Giving, and Microsoft Dynamics.• Work with Communications to create and update events and sponsor materials.• Coordinate printing and mailing of all materials.• Assist directors and volunteers with the coordination and execution of digital/in-person event logistics.• Manage check-in, and checkout procedures at events, may include training of volunteers, processing financial transactions, and handling cash.• Assist with Accounts Receivable and Accounts Payable tasks as needed.• Maintain event websites.• Help directors with miscellaneous administrative or clerical needs, such as compiling reports and presentations.QualificationsHere are some of the requirements:• High School Diploma/GED required.• 3-5 years of prior administrative support experience in related environment; broad knowledge and understanding of event management.• Excellent attention to detail, organization of workflow and calendars, verbal, and non-verbal communication with highly effective organizational and time management skills.• Ability to prioritize and develop solutions for effective decision making.• Ability to work independently, prioritize and handle multiple tasks simultaneously.• Proficient with all Microsoft Office applications (Word, Excel, PowerPoint, Publisher, Outlook.• Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.• Ability to travel 8-10 times per year within the SW region states including some overnights and weekends.Compensation & BenefitsThe expected pay range will be $23.00 to $30.00. Pay is commensurate with experience; geographic differentials to the pay range may apply. American Heart Association reserves the right to pay more or less than the posted range.The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills? Click here to see other opportunities.In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.EOE/Protected Veterans/Persons with Disabilities#LI-RemoteJoin our Talent Community!Join our Talent Community to receive updates on new opportunities and future events.Posted Date 1 hour ago (12/3/2024 11:20 AM)Requisition ID 2024-14837Job Category Administrative SupportPosition Type Full Time

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What You Should Know About Sr. Development Coordinator, American Heart Association

If you are passionate about making a difference and have experience in administrative support, the American Heart Association (AHA) is looking for you! We're searching for a Senior Development Coordinator to join our SouthWest team, and this role can be your stepping stone to something truly impactful. In this position, you’ll play a vital role in onboarding new employees and leading training initiatives. Your expertise in event administrative support will shine as you assist with various projects, ensuring that our events run smoothly and efficiently. You'll be working remotely, with some travel in the beautiful SouthWest region, including Colorado, New Mexico, Oklahoma, and Texas. Imagine having the opportunity not only to manage data and collaborate on event materials but also to connect with people who share your drive for healthier lives. At AHA, we're dedicated to offering resources for your work-life balance, including access to Heart U, our award-winning corporate university. This culture of inclusion and support means you'll be seen, heard, and valued. If you are ready to lead and inspire while contributing to a healthier future for all, then the Senior Development Coordinator position at AHA is the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Sr. Development Coordinator Role at American Heart Association
What responsibilities does a Senior Development Coordinator have at the American Heart Association?

As a Senior Development Coordinator at the American Heart Association, you will be responsible for onboarding new employees, developing team training sessions, and serving as the event expert. Your role will also include creating and maintaining business process documentation and coordinating event logistics. You'll play a key role in ensuring successful event execution and supporting administrative tasks related to accounts receivable and payable.

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What qualifications are required for a Senior Development Coordinator position at AHA?

To become a Senior Development Coordinator at the American Heart Association, a High School Diploma or GED is required, along with 3-5 years of administrative support experience in a related environment. Knowledge of event management and excellent organizational skills are crucial, as well as proficiency in Microsoft Office applications. Additionally, the ability to multitask and travel within the designated region is essential.

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How does the American Heart Association support professional development for a Senior Development Coordinator?

The American Heart Association is committed to the professional growth of its employees, including those in the Senior Development Coordinator role. AHA offers access to Heart U, its corporate university, where you can find a plethora of resources for skill enhancement. Furthermore, employees can participate in mentorship programs and Employee Resource Groups (ERGs) to foster community and professional development.

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What is the work-life balance like as a Senior Development Coordinator at AHA?

As a Senior Development Coordinator at the American Heart Association, you will benefit from a solid work-life balance. AHA provides at least 16 days of Paid Time Off (PTO) annually, in addition to 12 paid holidays, allowing you to take time for yourself while managing your work commitments. This balance is integral to our culture, supporting your personal and professional well-being effectively.

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What travel requirements come with the Senior Development Coordinator position at AHA?

The Senior Development Coordinator position at the American Heart Association includes travel within the SouthWest region, such as Colorado, New Mexico, Oklahoma, and Texas. Candidates should expect to travel 8-10 times per year, which may include some overnight stays and weekends, providing opportunities to participate directly in events and connect with teams across the region.

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Common Interview Questions for Sr. Development Coordinator
Can you describe your experience with onboarding new employees in previous roles?

In an interview for the Senior Development Coordinator position, it’s beneficial to highlight any past experiences where you successfully facilitated onboarding. Discuss the training processes you developed or facilitated and how you ensured new team members felt welcomed and informed. Be sure to emphasize the importance of mentorship and support systems you implemented.

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What strategies do you use to prioritize tasks in a multi-faceted role?

When addressing prioritization strategies during your interview, share specific tools or techniques you've found effective, like task management software, time-blocking methods, or prioritization matrices. Showcase your ability to remain organized, manage deadlines, and handle various responsibilities effectively as a Senior Development Coordinator.

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How do you approach event logistics planning?

For a role focusing on event support, detail your approach to planning event logistics. Discuss how you gather requirements from stakeholders, create timelines, and ensure all materials are ready. Providing examples of successful events you managed will illustrate your planning acumen and collaborative nature necessary for the Senior Development Coordinator position.

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What is your experience with data management systems?

In your response, mention the specific data management systems you have worked with, such as Blackbaud Luminate or Microsoft Dynamics. Highlight your familiarity with these platforms and how you used them to maintain accurate records and efficiently manage information related to events or administrative tasks.

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How do you maintain effective communication with team members and volunteers?

Effective communication is vital for a Senior Development Coordinator. Discuss strategies you use to ensure clear communication with team members and volunteers. Emphasize your experience in providing ongoing feedback, utilizing collaborative tools, and fostering an inclusive atmosphere where everyone feels comfortable sharing their thoughts.

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Can you provide an example of a challenging situation you encountered during an event and how you resolved it?

When preparing for this type of question, think of a specific event challenge you faced, such as last-minute changes or team conflicts. Explain the situation clearly, detailing the steps you took to address it, how you communicated with stakeholders, and what the outcome was. Showcasing your problem-solving skills will highlight your capability for the Senior Development Coordinator role.

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How do you handle conflict within a team environment?

Emphasize your conflict resolution skills in your answer by discussing specific situations where you've navigated disagreements professionally. Focus on active listening, empathy, and the importance of finding common ground to maintain team dynamics, two key qualities for a Senior Development Coordinator at AHA.

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What is your understanding of the mission of the American Heart Association?

Show your passion for the mission of the American Heart Association by reflecting on how it aligns with your personal goals. Discuss your awareness of AHA's dedication to cardiovascular health and how you see your role as a Senior Development Coordinator contributing to that mission, illustrating your commitment to making a difference.

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How would you approach training and development for new team members?

In your response, outline your philosophy on training, including hands-on learning and feedback processes. Share any specific methodologies you've used in the past that would resonate with the role of a Senior Development Coordinator, demonstrating your proactive approach to team development.

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What motivates you to work in the non-profit sector, specifically with the American Heart Association?

Share your passion for the non-profit sector and specifically for the health initiatives of the American Heart Association. Discuss the personal experiences or values that drive you, reinforcing how they connect with AHA's mission to promote healthier lives. This shows your alignment with AHA’s vision and culture.

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To be a relentless force for a world of longer, healthier lives.

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Full-time, remote
DATE POSTED
December 4, 2024

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