Workplace Operations Lead

About AngelList:

We exist to accelerate innovation by increasing the number of successful startups in the world. We want to give more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world changing startups, and build tools for startups that help them run their operations so they can focus on building. 

AngelList is the nexus of venture capital and the startup community. We support over $124B+ assets on our platform, and we’ve driven capital to over 12,000 startups, almost 282 of which are unicorns. 57% of top-tier U.S. VC deals involve investors on AngelList.

While our scale is large, our ambitions are even larger – we’re innovating on the financial infrastructure for venture investors and the startups they invest in. Come build with us.

About the Role:

We are looking for an experienced and dynamic Workplace Operations Lead to join our team and support growing office in New York City. As the Workplace Operations Lead, you will play a crucial role in establishing and maintaining operational excellence for both our in-office and remote team members. Your deep understanding of the workplace and company culture will be essential in shaping the experience for employees and visitors in our NY office. You will be responsible for developing and managing workplace operations programs; collaborating with various teams; automating processes; representing partner teams (such as People, Office, and IT); and building and managing relationships with key vendors across the workplace. As we expand our team, we are seeking a workplace leader who has a passion for challenging priors and sweating the details.

• Partner closely with People, Office, IT, and other cross-functional teams to manage internal workplace operations and create an exemplary internal office experience.
• Lead internal projects and programs to improve office operations and efficiency. These internal projects will have an impact on hub-office employees, company culture, travel programs, and other high-touch internal employee workflows such as onboarding.
• Plan and execute internal events and activities to foster a positive and collaborative workplace culture, ensuring an exceptional employee experience.
• Oversee workplace and facility vendor management of the NY Hub to maintain an efficient and high-functioning office, including setting up automations (ex: using low/no code tools), onboarding new joiners, coordinating maintenance, and managing supplies and equipment to support day-to-day operations.
• Own vendor procurement and cross-functional contract renewals, working with internal and external stakeholders.
• Support the onboarding process for new hires, including conducting some orientations, collecting required documentation, and coordinating with various departments.
• Monitor and manage workplace budget and expenses, ensuring cost-effective operations.

• Connection engagement scores in quarterly company-wide CultureAmp surveys and offsite travel surveys.
• Your ability to create a seamless office experience & efficient company operations that foster an environment where people can do their best work.
• Your ability to build trust and cross-functional relationships through responsiveness, action, and consistency.

• Ideally 6+ years in workplace operations or a similar role, preferably in a fast-paced and dynamic environment.
• Proficiency with workplace software such as Google Workspace, especially Google Sheets.
• Strong organizational and multitasking skills, with the ability to prioritize effectively and work autonomously in ambiguous environments.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Has a strong “excellence reflex” — when you see something that could be better, you fix it.
• Experience complying with local facilities, human resources, and business operations regulatory requirements.
• Previous experience managing People Programs - ideally travel or culture related programs.
• Bonus if you have previous experience negotiating vendors and experience in procurement.
• Bonus if you have familiarity with our tech stack: Asana, Notion, Zip, Ramp, Slack, Google, Zapier.

If you don’t tick every box above, we’d still encourage you to apply. We’re building a diverse team whose skills balance and complement one another.

AngelList has offices in two hub cities: San Francisco and New York City. This role will be based in the NYC office - this person will be expected to come into the office at least two to three times per week.

Benefits: We support our employees in their lives both inside and outside of work.

* See additional detail on our benefits here: https://angell.ist/venture-benefits

* Learn about our Funders & Founders Program here: https://join.angellist.com/

Learn more about what AngelList has accomplished by checking out some recent things we’ve published over the last six months: AngelList Confidential 2023

AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.