At Annexus Health, we are a team of dedicated professionals with backgrounds in life sciences, healthcare software technology development, and the healthcare provider setting. While we approach our work from different angles, we are united by our commitment to reducing financial and administrative burdens across the patient access journey to improve access to care and combat financial toxicity at both the patient level and the healthcare provider level.
We are seeking a Customer Success Manager (CSM) to be the primary advocate for our healthcare provider partners, guiding them along a path to success and engaging resources across Annexus Health to accelerate the expansion of our technology and services within each healthcare organization.
The ideal candidate is passionate about providing an exceptional experience for every customer and is motivated by shared success. They are driven and innovative in using their customer relationship management and strategic leadership skills to help Annexus Health achieve our goal of being a trusted and valued partner for our customers, and they are equally comfortable with creating and evaluating strategic plans as they are with executing individual action items and details. If you are an expert relationship builder and dynamic communicator with a successful track record of developing rapport with customers, we would love to talk with you!
In this CSM role, you will own the post-sales relationship and experience between Annexus Health and our healthcare provider customers, driving value realization and return on investment. You will quickly identify the customers’ needs and collaborate with the correct internal resources, working closely with them to ensure customer needs are addressed in a complete and timely fashion.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as you help us advance health equity on a global scale!
What You Will Do:
About You:
Required Qualifications
Preferred Qualifications
Annexus Health is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status, or any other basis protected by federal, state, or local law.
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Annexus Health is a privately-held healthcare technology company focused on developing solutions that reduce administrative burdens across the patient journey to improve access, speed, and adherence t...o critical care.
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