Software Engineer, Billing

As a Software Engineer focusing on Billing at Anthropic, you'll lead the charge in designing and implementing billing infrastructures, handling complex pricing models, and maintaining integrations with payment processors. Your work will include enabling scalable usage tracking for our API and ensuring compliant tax calculations across global markets.

To apply for the Software Engineer, Billing position at Anthropic, you should possess over 7 years of software engineering experience, with at least 3 years concentrating on billing systems. Familiarity with platforms like Stripe, along with experience in SQL and financial compliance, will be crucial for your success in this role.

While Anthropic encourages collaboration in-person, especially for roles like Software Engineer, Billing, there is a hybrid policy in place. This allows employees to work from their offices at least 25% of the time, enabling flexibility while still fostering team interaction.

Yes, Anthropic does offer visa sponsorship for the Software Engineer, Billing position. Although we cannot guarantee sponsorship for every role, if you are offered a position, we make great efforts to assist with the visa process, thanks to our dedicated immigration lawyer.

The Software Engineer, Billing role at Anthropic plays a significant part in our mission to create beneficial AI systems. By building resilient billing infrastructure, you’ll help scale revenue operations and ensure customer satisfaction, both of which are vital to advancing our goals in AI research and application.

In your response, highlight specific billing systems you've worked with, detailing how you've tackled complex pricing models and usage-based billing. Discuss any challenges faced and how they were overcome, demonstrating your problem-solving skills.

Explain your step-by-step approach to designing billing systems for SaaS. Share any methodologies you employ, such as user-centered design or agile practices, to create intuitive billing interfaces that enhance customer experience.

Discuss your methods for ensuring seamless integration between billing systems and payment processors. Mention specific tools or technologies you’ve used, along with any best practices for maintaining data accuracy and compliance.

Provide details on your experience with tax compliance, specifically how you've designed systems that can accurately calculate taxes according to various jurisdictions. Describe any relevant frameworks or libraries you’re familiar with in this context.

Share a specific challenge you encountered while managing subscription billing. This could include customer disputes over bills or changes in subscription models. Describe your approach to resolving the issue and the outcome.

Talk about a project where maintaining strict consistency was paramount. Explain your strategies for ensuring data integrity during transactions and how you communicated these requirements with your team and stakeholders.

Describe your methods for staying up to date on financial compliance and security standards. This could include participating in workshops, following industry news, or being part of professional organizations.

Discuss the importance of communication in technical discussions with stakeholders and team members. Provide examples of how clear communication has helped to clarify requirements and lead to successful project outcomes.

Identify the tools or technologies you have found effective for tracking API usage. Be sure to mention any specific metrics you monitor and how this data informs billing decisions.

Detail your approach to feature prioritization, whether through stakeholder feedback, user testing, or business impact assessments. Explaining your thought process will demonstrate an analytical approach to project management.