e-Commerce Assistant

The e-Commerce Assistant at APIVITA is responsible for managing the company’s global e-shops, collaborating with internal teams and external partners to deliver excellent customer service. Key tasks include maintaining and updating the company’s websites, conducting website testing, planning email marketing campaigns, and overseeing the company’s blog for engaging content publication.

To apply for the e-Commerce Assistant position at APIVITA, candidates should have a degree in E-commerce Management Science and Technology, Marketing, Communication, or a related field. A postgraduate degree in Digital Marketing is considered a plus. Additionally, at least one year of relevant experience, particularly in the FMCG or manufacturing sector, is preferred.

An e-Commerce Assistant at APIVITA should have experience with CMS platforms, a strong understanding of eCommerce technologies, and familiarity with E-business Intelligence Systems. Knowledge of Google Analytics is essential for tracking and optimizing performance.

APIVITA offers a comprehensive benefits package for its e-Commerce Assistant role, including private life and health insurance, a hybrid working model, career development opportunities, cutting-edge training programs, meal cards, and access to wellBEEing programs.

Communication is crucial for the e-Commerce Assistant at APIVITA. The role demands excellent oral and written communication skills for effective collaboration with teams, engaging with customers through marketing efforts, and ensuring that the APIVITA brand philosophy is communicated effectively online.

In your response, highlight specific platforms you've used, the scope of your responsibilities, and any measurable successes. Discuss your familiarity with website updates, customer engagement, and sales optimization.

Explain your approach to utilizing email marketing campaigns, social media engagement, and website content enhancement. Share any tools you’d use for monitoring engagement metrics, like Google Analytics.

Discuss your time management skills, use of organizational tools, and prioritization techniques. Provide an example where your prioritization led to successful project completion.

Describe your experience with A/B testing, user experience evaluations, and how you would gather user feedback to inform website improvements. Emphasize any previous analytical work you’ve done.

Talk about your research methods for relevant topics, the process of ensuring alignment with brand values, and how you would measure the success of various blog posts for engagement.

Share the specific email marketing platforms you’ve used, any campaigns you’ve successfully managed, and how you analyzed their effectiveness. Provide examples of how you increased customer engagement through these tools.

Cite a specific instance where you collected and analyzed data to drive decision-making. Highlight the tools utilized and the impact your analysis had on sales or customer retention.

Mention the resources you follow, such as industry blogs, webinars, and online courses. Discuss your passion for continuous learning in the rapidly evolving e-commerce landscape.

Emphasize the collaboration required with diverse teams, from marketing to IT. Share how effective teamwork can lead to innovative solutions and enhanced customer experiences in the e-commerce space.

Research APIVITA's brand philosophy and sustainable practices, and mention how you’d align your e-commerce strategies with their values. This shows your interest and understanding of the company.