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Enablement Manager

ABOUT THE TEAM

This team collaborates closely with various cross-functional teams including Customer Experience, Sales, Product Marketing, Legal, and Project Management to prioritize and deliver scalable enablement programs 

YOUR MISSION

In this role, your mission is to enhance seller efficiency and effectiveness through outcome-based enablement programs. You will report to Mural’s Director of Revenue Enablement

WHAT YOU'LL DO

  • Evaluate the current GTM Onboarding program and content while doing research on best practices from world-class Revenue Enablement training programs. Understand the current GTM Onboarding paths, determining where modifications must be made, and create a roadmap

  • Plan, create, and deliver engaging training sessions for GTM teams, including sales and customer success teams. Track and report ROI of these programs. 

  • Curate and deliver weekly updates to the field

  • Assist with sales events as needed including SKO and QBRS

  • Support the sales process at all stages; from lead generation through win/loss and key account planning and management. 

WHAT YOU'LL BRING

  • 5+ years’ experience in sales, GTM, or revenue enablement; must have relevant experience directly developing and/or delivering sales trainings and coaching

  • Experience with enablement technologies including Salesforce, call recording solutions such as Chorus/Gong, and Workramp.

  • Extensive knowledge of sales management best practices, including pipeline management, forecast accuracy, sales playbook

  • Experience delivering GTM training programs in a remote work environment

  • Sales methodology experience - bonus points for MEDDPIC and value-based selling 

  • The ability to work in a fast-paced environment, handle multiple tasks and be adaptable to change.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Enablement Manager, Mural

At Mural, we are looking for a passionate Enablement Manager to join our dynamic team! In this pivotal role, you will collaborate closely with various cross-functional teams, including Customer Experience, Sales, Product Marketing, Legal, and Project Management to prioritize and deliver scalable enablement programs that enhance seller efficiency. You'll report directly to our Director of Revenue Enablement, where your mission will focus on improving outcomes through innovative training programs. Your journey will begin with a thorough evaluation of our existing GTM Onboarding program, using insights from top-tier revenue enablement initiatives to develop a strategic roadmap for modifications. You will create and deliver engaging training sessions for our GTM teams, tracking the ROI of these programs to show their impact. Weekly updates and assisting with sales events, such as SKO and QBRS, will also be part of your exciting responsibilities. With over 5 years of experience in sales or revenue enablement and knowledge of key technologies like Salesforce and Gong, you'll be well-equipped to support our sales processes at every stage. If you thrive in fast-paced environments and are adaptable, Mural is the perfect place for you to leverage your skills and make a significant impact!

Frequently Asked Questions (FAQs) for Enablement Manager Role at Mural
What are the responsibilities of an Enablement Manager at Mural?

The Enablement Manager at Mural is responsible for enhancing seller efficiency through actionable enablement programs. This includes evaluating current GTM Onboarding processes, planning and delivering engaging training sessions, and measuring the ROI of these initiatives.

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What experience is required for the Enablement Manager position at Mural?

Candidates must have a minimum of 5 years of experience in sales, GTM, or revenue enablement. Direct experience in developing and delivering sales training and coaching is crucial for this role at Mural.

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What technologies should an Enablement Manager at Mural be familiar with?

An Enablement Manager at Mural should have experience with enablement technologies such as Salesforce, Chorus or Gong, and Workramp to effectively support the sales teams in their processes.

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How does Mural support training programs in a remote environment?

Mural values adaptability and offers extensive training programs that are tailored to remote work environments, ensuring all sales and customer success teams receive effective enablement regardless of their location.

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What sales methodologies are preferred for the Enablement Manager role at Mural?

Experience with MEDDPIC and value-based selling methodologies is highly preferred for the Enablement Manager position at Mural, as these frameworks align closely with our sales strategy.

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How does the Enablement Manager at Mural measure program effectiveness?

The Enablement Manager is responsible for tracking and reporting the ROI of enablement programs, ensuring all initiatives are contributing to sales team efficiency and effectiveness at Mural.

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What qualities does Mural seek in an Enablement Manager?

Mural is looking for a candidate who is adaptable, can handle multiple tasks simultaneously, and thrives in fast-paced environments, essential qualities for success as an Enablement Manager.

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Common Interview Questions for Enablement Manager
How do you evaluate the effectiveness of training programs you've designed?

When evaluating training effectiveness, I focus on clear metrics like sales performance improvement, participant feedback, and engagement rates. I also continuously gather input from participants to refine future sessions.

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Can you describe a time when you had to modify a training program to meet new business needs?

Absolutely! At my previous company, I noticed our GTM strategy was shifting. I gathered data from sales performance and feedback, then adapted the training content and delivery to align with the new objectives, resulting in improved sales metrics.

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What methodologies have you integrated into training programs?

I have experience implementing MEDDPIC and SPIN Selling methodologies into training sessions, using role plays and case studies to help sales teams effectively adopt these frameworks.

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How do you handle feedback from training participants?

I view participant feedback as a vital resource. I usually create post-training surveys and regularly review the feedback to iterate on future sessions, ensuring continuous improvement.

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What strategies do you use to keep remote training sessions engaging?

To keep remote training engaging, I incorporate interactive elements like polls, breakout rooms for group discussions, and utilize visual aids. Engaging the participants actively is key to retention and understanding.

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How do you prioritize training needs when managing multiple teams?

I prioritize by aligning training needs with business goals and stakeholder input. I often perform a needs analysis to determine which teams require immediate focus based on their performance metrics.

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What tools do you use to track sales training progress?

I utilize learning management systems such as Workramp alongside CRM tools like Salesforce to monitor progress and measure how training correlates with sales performance.

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Describe your experience with sales events planning.

I have organized various sales events, focusing on alignment with business goals and attendee engagement. I leverage feedback from past events to improve logistics and content continually.

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What is your approach to coaching sales representatives?

My coaching approach is personalized, focusing on individual strengths and areas for improvement. I use a mix of observed practice, feedback, and goal-setting to develop their skills effectively.

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How do you ensure that sales training aligns with product updates and changes?

I maintain strong communication with product teams, ensuring that training materials are regularly updated to reflect the latest product changes. I also conduct refresher sessions when significant updates occur.

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Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration. Mural created the Collaborative Intelligence System™ to power cultures of effective collaboration where everyone is c...

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Full-time, remote
DATE POSTED
November 29, 2024

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