Nuqleous Data Support Specialist
Apprenticely formally Arkansas Center for Data Sciences (ACDS) is helping Nuqleous hire a Data Support Specialist in Bentonville, AR & or Rogers, AR.
About the Employer: At Nuqleous, we are changing the way people think about analytics. Our goal is to help make the complex accessible: to transform what was once hours of manual number crunching into a quick, efficient process that delivers immediate value. The benefits of our solutions are shared all around: organizations reap the rewards of deeper insights and faster, more accurate data, while the people behind the data enjoy higher confidence, lower stress, and a healthier work-life balance.
We are dedicated to innovation—we are always looking for ways to leverage our rich history and collective knowledge to fuel a brighter future for our team, clients, and community.
Check out Nuqleous
- Responding to queries via chat, email, or phone
- Training other staff members on troubleshooting and diagnosing problems
- Writing, editing, and revising training manuals for new and updated software and hardware
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with clients to ensure full resolution of issues
- Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
- Develop methods for improving current processes, procedures and customer relationships
- Promote and implement company standards
- Required to work non-standard (On-Call) hours, nights, weekends (on rotational basis) and/or holidays
- Other duties as assigned
- 6 months-1 year of IT internship or job experience
- College degree with computer-related courses or a combination of education, bootcamp, or related experience
- Knowledge of DB structure and schemas
- Experience with Microsoft Excel
- Knowledge of data analytics and statistics
- Demonstrated usage of analytical or BI related tools
- SQL Knowledge
- Ability to work in the United States without a current or future need for sponsorship
- Ability to work onsite at the office in Bentonville, AR, or Rogers, AR, and remotely when needed
What's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT!
How does the interview process work? We want to get to know you! ACDS will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!
The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30
Average salary estimate
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If you're ready to jumpstart your career in tech, Nuqleous is searching for a Data Support Specialist in the Rogers, AR area, and this could be the perfect opportunity for you! At Nuqleous, we're all about transforming the world of analytics and making daunting tasks simple and efficient. As a Data Support Specialist, you'll be at the forefront of this exciting mission, providing essential support to our clients and helping them navigate through their data challenges. This role involves responding to queries via chat, email, or phone, and training your colleagues on how to troubleshoot and diagnose issues effectively. You’ll have the chance to write and revise training manuals, provide vital technical assistance, and share feedback to improve our processes. This isn't just a job; it’s an opportunity to learn and grow through a full-time apprenticeship that includes formal training and mentorship. We are particularly interested in candidates with a foundational knowledge of IT and data analytics, as well as experience in using tools like Microsoft Excel and SQL. Plus, those who can demonstrate their analysis skills will shine in this role. Nuqleous offers a competitive salary between $38,000 and $41,000, and with our commitment to your professional development, you’ll find a supportive and innovative environment where you can truly thrive. If you're enthusiastic and eager to tackle challenges, we’d love to see your application!
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