Site Reliability Engineer - EMEA

As a Site Reliability Engineer at Appspace, your main responsibilities include automating maintenance tasks for our Cloud Platform using Python and shell scripting, deploying features in Kubernetes via Helm, troubleshooting cloud performance issues, and monitoring application performance. You will also collaborate with different teams to address issues and participate in incident management processes.

To qualify for the Site Reliability Engineer position at Appspace, candidates should have a solid background in Containers, Kubernetes, Helm, Linux, and Python coding. Experience with Google Cloud Platform, troubleshooting skills, and familiarity with MySQL and MongoDB are also crucial. The ideal candidate will be a quick learner and demonstrate strong communication skills while working in a global team.

Appspace prioritizes work-life balance for our Site Reliability Engineers by offering flexible work schedules, remote work opportunities, and even a short working month in August. Additionally, we have specific days like Quiet Fridays, where non-essential meetings are minimized, allowing team members to focus on their tasks and personal well-being.

As a Site Reliability Engineer at Appspace, you will work with a range of technologies including Kubernetes, Microservices, MongoDB, RabbitMQ, MySQL, and CI/CD platforms. You will also have the opportunity to engage with Google Cloud Platform services like Google Kubernetes Engine and improve cloud infrastructure performance.

Yes, on-call coverage is part of the Site Reliability Engineer role at Appspace and is typically required weekly during a limited window of US daytime hours over the weekend. This aspect of the job is essential to maintaining the cloud platform's reliability and ensuring swift incident management.

When asked about your experience with Kubernetes and Helm, focus on specific projects or tasks where you've deployed applications and managed cloud infrastructure. Discuss how you leveraged Helm for managing Kubernetes applications and any challenges you faced and overcame while doing so.

For troubleshooting in a cloud environment, detail your systematic approach, which should include examining logs, performance metrics, and application behavior. Provide examples of past issues you've resolved and the tools or methodologies you utilized to diagnose and fix the problems.

When asked about automation strategies, share your favorite tools, such as Python or Bash scripting. Discuss specific tasks you've automated in past roles, the impact this automation had on your team's efficiency, and any lessons learned from those experiences.

In response to prioritizing tasks, emphasize the importance of aligning your work with team goals and responding to urgent incidents promptly. Discuss how you balance proactive monitoring with addressing immediate tickets and your methods for keeping everything organized.

When discussing your experience with global teams, highlight any specific projects you've collaborated on with international colleagues. Talk about the challenges of time zone differences and competing work styles, and showcase your strategies for effective communication and cooperation.

For incident management, convey your understanding of the lifecycle of incidents from detection through resolution. Discuss tools you’ve used in tracking incidents and your role in past incidents, emphasizing your communication with stakeholders and post-incident reviews.

When discussing monitoring tools, mention any specific platforms you’ve worked with, such as StackDriver. Explain your approach to evaluating performance metrics, configuring alerts, and how you use monitoring data to anticipate and resolve issues.

To ensure a successful deployment process, emphasize your thorough testing protocols, rollback strategies, and your use of CI/CD processes. Provide examples of how you've minimized downtime during deployments and any frameworks or methodologies you've implemented in the past.

For managing cloud costs, discuss your understanding of cloud pricing models and how you've implemented cost-tracking tools. Provide examples of cost optimization strategies you've executed, like rightsizing resources or leveraging reserved instances.

When asked about staying updated on trends and technologies, talk about the importance of continuous learning through webinars, technical blogs, online courses, and community participation. Share specific resources or communities you actively engage with to enhance your personal growth.