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Temporary Credit Controller

Job Title:             Credit Controller             

Location:             Liverpool, England

Salary:                 Up to £24,100  FTE

Contract type:    Temporary – 3 Months

#LI-Hybrid

 

About the role

 

3 Month Contract

 

We are a dynamic and growing company seeking a dedicated Credit Controller to join our finance team on a temporary basis. Our company values integrity, teamwork, and excellence, and we are looking for someone who shares these values.

 

As a Temporary Credit Controller, you will be responsible for managing the debts of our business. This includes ensuring timely payments, negotiating repayment plans, and maintaining accurate records. You will work closely with our sales and finance teams to ensure smooth operations and financial stability.

Please note that this is a hybrid role and there will be a requirement to attend the Liverpool office 2 -3 days a week.

 

 

What you’ll do

•         Manage accounts to ensure timely debt payments.

•         Handle and resolve payment disputes.

•         Maintain contact with clients to ensure invoices are clear for payment.

•         Track and manage overdue accounts, escalating as necessary.

•         Chase overdue debts by telephone and email.

What we are looking for?

Essential

•         Proven work experience as a Credit Controller.

•         Proficiency in MS Office and accounting software, Sage 200 and 50.

•         Excellent attention to detail and accuracy.

•         Strong negotiation and communication skills in telephone and writing.

•         Ability to analyse and interpret financial data.

•         Inquisitive, where investigation is required sometimes the data is not easily available.




Desirable

•         Experience of working in a target driven environment

•         Experience of working in a high transactional environment

 

Who are we?

ARO has 25 years’ experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has a nationwide presence with offices across the UK.

As one of the UK’s leading independent IT and communication experts our mission is to deliver a seamless technology experience to all end users. To make that vision a reality, we need bright, tenacious and inspiring talent to help drive our performance, growth and achieve this mission.

To make us successful we focus on strong communication, a culture based on fun, trust and collaboration. We have created a modern workplace environment, which is full of engaged, energetic, positive and curious people whose productivity, resilience and wellbeing allow them to thrive.

In 2021 we were awarded the People Insight’s Outstanding Workplace Award, which celebrates organisations building positive workplace cultures and acting on employee feedback to spark positive change.

Why Work for ARO?

At ARO we are committed to creating an excellent employee experience. Our employees, culture and additional benefits all make ARO a great place to work. Come join us!

We offer a wide range of benefits and incentives to our employees including:

  • ‘Design Your Life’ training and development programme
  • Flexible working
  • Company Pension Scheme and matching contributions
  • Company Perks portal
  • Private Medical insurance
  • Life assurance
  • 25 days holiday plus bank holidays plus holiday trading
  • Your Birthday off, on us!
  • Health Club and Wellbeing Scheme
  • ARO Shares after 12 months employment
  • Employee Assistance Programme
  • Technical Training Academy and E-learning

If even 80% of this matches your experience and attributes, we would be delighted to hear from you.

Average salary estimate

$30128 / YEARLY (est.)
min
max
$30128K
$30128K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Temporary Credit Controller, ARO

Are you ready to join a dynamic and growing team at ARO as a Temporary Credit Controller? Based in Liverpool, England, this role is perfect for those ready to make an impact in a three-month contract position while earning a competitive salary of up to £24,100 FTE. As a Temporary Credit Controller, you'll play a key part in our finance team's mission to maintain financial stability and ensure timely debt payments. Your responsibilities will include managing overdue accounts, negotiating payment plans, and resolving any disputes that may arise. You'll collaborate closely with both our sales and finance teams, fostering a seamless communication environment to ensure clarity around invoicing and payment processes. We prioritize a fun and collaborative workplace culture, making ARO a great fit for motivated individuals who thrive in a target-driven environment. With hybrid working arrangements, you'll enjoy the flexibility of working from home while also meeting team members at our Liverpool office a few days a week. If you have experience in credit control, coupled with excellent attention to detail and strong communication skills, we couldn't be more excited to hear from you. Join ARO and support us in delivering outstanding technology experiences while enjoying fantastic employee benefits like flexible working options, a generous holiday allowance, and more. Let's make your next career move a memorable one!

Frequently Asked Questions (FAQs) for Temporary Credit Controller Role at ARO
What are the main responsibilities of a Temporary Credit Controller at ARO?

As a Temporary Credit Controller at ARO, you'll be responsible for managing accounts to ensure timely debt payments, handling payment disputes, maintaining client contact to clarify invoices, tracking overdue accounts, and chasing overdue debts through both telephone and email communication.

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What qualifications and experience are required for the Temporary Credit Controller position at ARO?

To qualify for the Temporary Credit Controller role at ARO, candidates should demonstrate proven work experience in credit control, proficiency in MS Office, and accounting software such as Sage 200 and 50. Strong negotiation skills, attention to detail, and the ability to analyze financial data are essential.

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How does the hybrid working model work for the Temporary Credit Controller position at ARO?

The hybrid working model for the Temporary Credit Controller role at ARO allows you to work from home while also attending the Liverpool office 2 to 3 days a week. This flexible arrangement helps you balance your work and personal life while staying connected with your colleagues.

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What makes ARO a great company for a Temporary Credit Controller to work for?

ARO offers a vibrant workplace culture focused on collaboration, fun, and trust. Employees benefit from a range of perks, including flexible working options, training programs, health club access, and a supportive environment geared towards professional and personal development.

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What types of software should a Temporary Credit Controller at ARO be familiar with?

A Temporary Credit Controller at ARO should be familiar with MS Office applications and accounting software, specifically Sage 200 and 50. These tools are essential for effective management of financial records and debt collection processes.

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Common Interview Questions for Temporary Credit Controller
Can you describe your previous experience as a Credit Controller?

When answering this question, focus on specific examples of your accomplishments in previous roles, such as improving debt recovery timelines or implementing a new invoicing system. Highlight how your experience aligns with the responsibilities of the Temporary Credit Controller at ARO.

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How do you handle difficult clients who refuse to pay their debts?

Demonstrate your negotiation skills by sharing past experiences where you've successfully de-escalated tense situations. Emphasize your approach to building rapport and finding mutually beneficial solutions while maintaining professionalism.

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What software tools do you prefer to use in credit control tasks?

Mention your familiarity with tools like Sage 200 and 50, as well as MS Office. Explain how you've utilized these tools effectively in past roles to enhance efficiency and accuracy in your credit control processes.

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How do you prioritize your tasks when managing multiple overdue accounts?

Describe your strategy for prioritizing tasks based on factors like the age of the debt, the amount owed, and the client's payment history. Highlight your organizational skills and ability to manage time effectively in a fast-paced environment.

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Can you give an example of a time you resolved a payment dispute?

Share a specific situation where you successfully negotiated a payment resolution. Highlight your communication and problem-solving skills, as well as any positive outcomes from your intervention.

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How do you ensure accuracy in managing financial records?

Discuss your methods for double-checking data entry and reconciliation processes, emphasizing your strong attention to detail. Mention any specific systems or protocols you've followed to maintain accurate and up-to-date financial information.

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What motivates you to work in credit control?

Focus on your passion for finance and helping businesses maintain healthy cash flow. Discuss the satisfaction you derive from resolving financial issues and contributing to the overall success of the company.

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How do you approach building relationships with clients?

Emphasize the importance of communication and trust in establishing strong relationships. Share your approach to actively listening to clients' concerns and addressing them appropriately to foster long-term partnerships.

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What strategies do you employ to reduce overdue accounts?

Discuss your proactive communication strategy, including regular follow-ups and reminders. Explain how you use data analysis to identify trends and adjust your approach to further reduce overdue accounts and improve recovery rates.

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Why do you want to work for ARO as a Temporary Credit Controller?

Share your enthusiasm for ARO's mission and workplace culture. Highlight how your skills align with the company's values and how you're excited about contributing to the finance team's success during this temporary role.

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DATE POSTED
December 12, 2024

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