HVAC In-Home Sales - Richmond, VA

As an HVAC In-Home Sales Representative at ARS-Rescue Rooter, your primary responsibilities include connecting customers with heating, cooling, and air quality solutions, whether through simple upgrades or complete system replacements. You'll benefit from warm sales leads provided by the company—no cold-calling required! Additionally, you'll work closely with installation crews to offer next-day service, ensuring customer satisfaction and seamless transitions. Your success is backed by comprehensive training, leading to endless professional growth opportunities.

To thrive as an HVAC In-Home Sales Representative at ARS-Rescue Rooter, prior experience in residential services sales is crucial, along with specific HVAC expertise. You must possess excellent communication and customer service skills, as you'll be interacting with homeowners directly. A valid driver's license and a good driving record are essential, as you will be traveling to pre-set appointments in a company-provided vehicle. A strong work ethic and the willingness to work irregular hours may also be required.

At ARS-Rescue Rooter, HVAC In-Home Sales Representatives have incredible income potential, with earnings ranging from $100K to $200K+ per year through an uncapped commission structure. After completing training, your compensation includes weekly settlements based on your sales performance. Coupled with industry-leading benefits, this role presents a lucrative opportunity for motivated sales professionals looking to maximize their income.

ARS-Rescue Rooter provides a robust benefits package for HVAC In-Home Sales Representatives. This includes affordable medical insurance options starting at just $5 per week, dental and vision coverage, and a comprehensive 401(k) plan with company matching. You can also take advantage of paid time off (13 PTO days plus 8 paid holidays), company-paid life insurance, and various discount programs. Our focus on employee well-being has always been a top priority!

Absolutely! At ARS-Rescue Rooter, extensive training opportunities are offered to all new HVAC In-Home Sales Representatives. Our in-house Learning & Development team will guide you through crucial technical, sales, safety, and leadership training. By investing in your growth, we equip you with the skills and knowledge needed for a successful career in HVAC sales. This commitment to development sets you up for continued professional advancement.

When approaching the close of a sale in HVAC, sharing stories of past successes can build credibility while also addressing customer pain points. Always advocate for solutions that align with their needs, providing value rather than just selling a product. Engage them in the decision-making process and utilize closing techniques that encourage confidence in their purchase.

Handling an unhappy customer begins with active listening. Understand their concerns and empathize with their situation. Offer solutions that address their issues, ensuring they feel heard and respected. Always aim to turn the conversation toward a resolution, reinforcing the potential benefits of the service you're offering and re-establishing their trust in you and the company.

In sales, motivation often stems from the desire to help customers achieve comfort and resolve their needs. Establishing personal goals, such as income targets or bonuses, can also be a driving force. Reflecting on how your performance directly impacts the company and your customers can serve as a strong motivator to strive for excellence.

ARS-Rescue Rooter is recognized as a leader in the residential services sector, especially in HVAC. The company has a legacy of over 45 years in the industry and a commitment to delivering exceptional service. Their comprehensive benefits and extensive training programs show their dedication to employee growth and customer satisfaction, aligning with my professional values and goals.

Prioritization begins with assessing the lead's potential value and urgency. I would organize my schedule focusing on high-priority appointments and use tools to manage time effectively. Staying flexible is important to accommodate unexpected changes while ensuring I maximize efficiency throughout the day.

In my previous role, I exceeded my sales target by 20% by implementing a strategy focused on personal engagement with potential clients. I personalized my approach based on their unique needs and followed up diligently. This not only increased my conversion rates but also built lasting client relationships.

My approach to educating customers about HVAC solutions involves breaking down complex information into understandable terms and relating it to their specific needs. I engage them by asking questions and answering any concerns they may have, ensuring they feel empowered to make informed decisions.

I stay current with industry trends by subscribing to relevant HVAC newsletters, participating in workshops, and engaging with industry professionals through networking events. Continuous learning allows me to provide the best solutions for my customers and showcase my expertise during sales presentations.

My previous training encompassed in-home sales techniques, product knowledge, and customer service skills specifically tailored for HVAC. Interactive learning methods, along with hands-on experience, prepared me to effectively address customer concerns and successfully close sales.

I want to work for ARS-Rescue Rooter due to its prestigious reputation in the HVAC industry, its commitment to employee growth, and its extensive benefits. I value the company’s focus on providing quality service and believe my skills and experience align perfectly with the dedication to customer satisfaction that defines ARS.