Associate Registrar for Student Services

Associate Registrar for Student Services

00051A

REGISTRAR'S OFFICE

Norfolk, VA

Classified

Full Time

B Professionals

The primary role of this position is to provide oversight and strategic leadership to the office in the area of student services, which includes the Enrollment Services Team, as well as the Military Educational Benefits Team. This position will oversee the day-to-day student-facing service operations of the office, ensuring the highest level of customer service in all of our interactions with the campus community. The position has three direct reports: an Assistant Registrar for Operations that oversees military educational benefit processing, an Assistant Registrar for Enrollment Services, which oversees registration services, transcript processing and enrollment verification, and a Domicile Coordinator responsible for determining eligibility for in-state tuition.

Considerable knowledge of laws, regulations, and guidelines governing eligibility for in-state tuition.
Considerable knowledge of Veteran’s Educational Benefits. Considerable knowledge of Registrar’s Office functions and operations. Strong interpersonal, management and team-building skills. Excellent organizational skills to manage tasks and delegate heavy workloads. Excellent interpersonal relationship and consensus building skills. Excellent verbal and written communication skills. Ability to interpret and apply complex policies and procedures, with the ability to clearly explain these to persons not having prior experience with them.

None

None

Considerable managerial experience in higher education. Considerable experience working with student information systems (e.g., Banner, PeopleSoft, Colleague, etc.).

Bachelor’s degree in an area of higher education administration, business, information technology or a closely related field, or an equivalent combination of education and experience. Considerable managerial experience in a Registrar’s Office at a large institution comparable to Old Dominion University in terms of size, complexity and number of program offerings.

Given the nature of the positions in Student Engagement & Enrollment Services that provide support to students and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e. telework, etc.).

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Please note that this position is campus based and is not eligible to work remotely except during university closings as indicated above.

Salary commensurate with education and experience

S02121

General Public

10/24/2022

Yes

N/A

The final candidate is required to complete a criminal history check.

www.odu.edu/registrar

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).

Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.